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4 - 9 of 27 reviews
Reviewed 3 November 2015

The apartment was very nice, with all the amenities. Great location, fast WIFI, really comfy decor, bed, living room and cable TV. The two issues i had was not being able to access the heating system and it was pretty cold, and the collection of the keys, this was a bit of a distance from the actual apartment and if its your first time in Brussels, then be prepared to get lost. Also, the apartment is in an area not accessible by cars so you'll need to be smart about how to get your luggage there esp if you pack heavy like me. All in all, a good stay, id definitely go back.

  • Stayed: October 2015, travelled on business
    • Value
    • Location
    • Service
Thank Hayat H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 October 2015

Welll located within walking distance from the Grande Place. The bedroom of the 2nd floor appartment is located at the backside of the building, no noise issues whatsoever. Comfortable living area with adequate kitchen. Great place to stay if you want to discover Brussels center by foot.

Room Tip: 2nd Floor appartment has bedroom on the backside of the building, no street noise could be heard.
  • Stayed: October 2015, travelled as a couple
    • Value
    • Rooms
Thank ArtbyJos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 September 2015

- Large blood or other dark stain in the middle of the bed comforter
- Lots of leftover pieces of food in the couch also stains on the couch
- Large blind in the bedroom broken, could not open at all
- Interior door handle broken, could not close door
- Exposed socket on the wall (we had an 11 month old baby)
- Kitchen sink leaked all over the inside of the cupboard, no hot water in kitchen
- Dining room table was full of chips and paint coming off of it.

Some things were fixed while most were not. After many follow ups, they eventually put us in a different apartment after staff originally told us no others were available.

At the new apartment, we went grocery shopping only to find that the stove top and microwave did not work. The owner Arnaud Rasquinet promised compensention for the whole mess, even asking for our banking information to send it. Then he never did and ignored all our phone calls / emails.

During our one week stay we constantly got the runaround, not my responsiblity etc. from staff, one was paricularly rude. They ignored texts and phone calls, forcing us to walk to the office with our baby every day to try and sort things out. We spent much time of our holiday in Brussels trying to contact staff, walking to the office, dealing with staff, transfering apartments, unpacking and packing.

To top it all off they marked us as no-shows for our online booking presumably to prevent us from writing a review. We had to sort that out to avoid being billed for our stay a second time. Terrible experience and customer service. Never got any money back despite promises.

  • Stayed: August 2015, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
6  Thank ABCTraveller123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 September 2015 via mobile

This was our second visit for Beerfest, and the apartment is ideal. We were a little disappointed by the lack of cleanliness, cooking utensils, and a dishwasher, as last year we were on the top floor and it was perfect. The location is steps from the Grand Place, and it's a short walk to inexpensive parking. We'll be back, but will bring cleaning wipes and more cooking utensils.

Stayed: September 2015, travelled as a couple
1  Thank badmoon81
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 April 2015 via mobile

Wow! What a great place. Where do I start?

We actually live outside the city but decided in order to enjoy an evening in Brussels (with a few beers) it made sense to stay nearby the Grote Markt.

This place is not out of the way, but is also very close to "everything" including a Carrerfour and a breakfast place next door.

The apartment is extremely spacious, well appointed with a very eclectic motif. LOVED it. The beds are super comfy and I woke up feeling like a million bucks.

Appreciated so much the kind lady who owns/runs the place taking good care of us.

We will be back!

Stayed: April 2015
Thank dutchdroux
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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