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“That is how you behave towards loyal customers?”

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Hotel Agenda Louise
Ranked #92 of 198 Hotels in Brussels
Certificate of Excellence
Reviewed 25 September 2017

Great hotel, but the staff does make the experience quite bad. We went to the hotel at 13th to 17th february, and we want to come back to celebrate NYE this year. On their website they do state the monthly price is 1950 euro. Which means 62 a day, we went to ask if this is correct and why their price is higher as booking.com.

Their respond was, scaling up every website their prices so their price would be lowest again. Quite a bad thing to do, especially against your own loyal customers.

In other words, the hotel itself is fair, the staff does make the experience bad. Rethink and reconsider if you want to stay here.

  • Stayed: February 2017, travelled with friends
    • Value
    • Location
    • Service
1  Thank Diederick J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2 - 6 of 250 reviews

Reviewed 7 September 2017

I'm in Brussels each year for a few months (work) and have stayed at this hotel numerous times, Never had any problems the staff are great as are the rooms, Big clean and moden and with big big windows that actually open,,fresh air..
the hotel doesn't offer the facilities of bigger hotels but if its a nice room in a good location this is it.

Room Tip: iv stayed in a number of rooms all are great
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  • Stayed: September 2017, travelled on business
    • Location
    • Cleanliness
    • Service
1  Thank Aureate
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 June 2017

The neighborhood was quite noisy especially on the Saturday evening. The room had everything needed except air-conditioning which would have been great as temperature got to 35.....luckily a fan was supplied. Good WI-FI connection it was fairly central so easy to get to most places by foot. would recommend

Stayed: June 2017, travelled as a couple
2  Thank Ann B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 June 2017 via mobile

Hotel is in a good location just a short walk away from the shopping area and good restaurants.
The room was lovely. Well furnished and modern. The only area for improvement would be to provide handsoap in the bathroom. I asked the cleaners for handsoap but was told that the hotel only provides shower gel for that. I had to go and buy my own handsoap which was a surprise when everything else at the hotel was so nice.

Stayed: May 2017, travelled on business
1  Thank Colin_L0nd0n
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 June 2017 via mobile

I arrived to Hotel Louise, where I booked, and was told I had actually booked an apartment several blocks away. No problem, except it was midnight and I didn't feel safe or comfortable carrying all my luggage. The apartment itself was clean, except the bedding had clearly not been changed. There were about 25 hairs (including multiple pubic hairs) on both sheets and bedspread, and the pillow case had fresh makeup on it. Being late, I went back to the hotel reception the next morning to inform them- they said the bedding would be changed during the day. I arrived back at 11 pm, and they had not been changed, so I walked the 4 blocks back to get clean bedding, given to me reluctantly by the staff. The apartment is in a good location, but right on the street and very loud at night.

Stayed: June 2017, travelled solo
1  Thank Amanda B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Agenda Louise

Address: Rue de Florence 6-8 | Brussels, Brussels 1000, Belgium
Region: Belgium > Brussels
Free Breakfast
Hotel Style:
Ranked #92 of 198 Hotels in Brussels
Price Range: $113 - $222 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Agenda Louise 3*
Number of rooms: 38
Reservation Options:
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Also Known As:
Agenda Louise Hotel

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