We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Reviews (282)
Filter reviews
282 results
Traveller rating
158
99
15
7
3
Traveller type
Time of year
LanguageAll languages
More languages
158
99
15
7
3
Show reviews that mention
All reviews quieter room central station barely minutes lovely design nice shampoo drawer space ihg group perfect base for exploring busy square waffle machine cozy hotel room overlooking the square a couple of minutes walk fair size q park large tv excellent wifi
Filter
Updating list...
13 - 18 of 282 reviews
Reviewed 10 October 2018

We arrived at the hotel in early afternoon after a flight from Manchester via London Southend to Antwerp airport. We had taken a taxi from Antwerp Airport the short distance to the hotel and the fare came to just 14.93euro. After being briefed on the amenities of the hotel we checked into our room 703 on the 7th floor which had views across Queen Astrid Square towards Antwerp Zoo and the very impressive Central Station building. Our room was adequately furnished although disappointing to find no drawer space for our 6 night stay which meant we had to live out of our suitcases for non hanging items of clothing. The ensuite is fitted with a wet room and a quality selection of Moooi toiletries. The bedroom is also provided with a Nespresso machine, safe and a fridge which contains complimentary bottled water which is supposed to be replenished daily. We also had a wide private balcony which had loungers and also a table and chairs enabling us to relax and enjoy the pleasant sunshine whilst watching the hustle and bustle of the square below.
There is a large flat screen wall mounted LG tv which does have a good selection of channels including BBC1, BBC2, BBC World, Channel 4 and More 4 which would be of interest to British visitors.
Breakfast is served in Queen A`s Kitchen from 6.30 -- 1030am and until 11am at weekends and a wide selection of both hot and cold dishes available.
The Waffle machine is quite novel and extremely popular with guests.
Queen A`s Kitchen is open throughout the day for both snacks and meals and we enjoyed dinner there on each evening of our six night stay.
We found both Evelyn on Reception and Imad in the bar and restaurant to be extremely friendly and helpful with any information we required.
The hotel is just steps away from Central Station and also Antwerp Zoo both of which are situated in the square. Long distance coach services leave from in front of the hotel together with the Shuttle bus service to and from Brussels Airport which is extremely convenient for anyone needing to travel on this transport.
The main shopping district along the Meir is just a few minutes walk away whilst Rubenshuis is around a fifteen minute walk. The Diamond district is also very close by. The MAS Museum will take around 30 minutes to reach on foot but well worth the effort with several floors of exhibits and a restaurant and at the top wonderful 360 degree views of the city and harbour.
Guests wishing to eat out in the evening will be spoiled for choice since there are multiple choices of restaurants in the area and no doubt recommendations will be given by the hotel reception.
We did visit Antwerp Zoo across the square from the hotel which is a great way to enjoy several hours discovering the many fascinating parts of the zoo.
The ticket price is 26.50 euro and 25.50 euro for over 60`s which may appear expensive but it is well worth the price.
75% of the world`s diamonds pass through Antwerp so a visit to the Diamond district is well worth the experience if only to window shop and again just a short distance on foot from the hotel. A City Map supplied by the hotel reception on arrival together with the many signs around the city will guide you to most places of interest.
There is a City Bus tour which also leaves from outside the hotel entrance which is a good introduction to the city for first time leisure visitors.
Overall we have thoroughly enjoyed our stay at the Hotel Indigo and only the lack of drawer space would be a negative when it comes to anyone staying for a number of days.
We would certainly recommend this hotel to anyone visiting Antwerp for either business or leisure.

Room tip: Some street noise if room overlooking the square
Date of stay: October 2018
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
1  Thank legend14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel-cmanager, Gaétan Demoor, Hotel Manager at Hotel Indigo Antwerp - City Centre, responded to this reviewResponded 11 October 2018

Dear Guest, Thank you so much for taking the time to share your positive review.

We are so glad to read all the details of your stay and that you had a pleasant experience while enjoying our hotel's stylish combination of traditional features and modern touches.

It is rewarding to read that you appreciated the various amenities, especially the convenient Nespresso machine for great coffee in the comfort of your own room.

Your recommendation is highly valued.

Thank you once again.

We are indeed perfectly located in the heart of Antwerp, near a few of the best tourist spots in the city.

Our dedicated team always aim to give the best experience to our every guest, and you will always find them eager to assist you at any time of the day.

We have passed your special mention to Evelyn and Imad.

We are glad that we were able to meet your expectations.

We have taken note of your suggestion regarding the closet space and passed them to the relevant department.

We will consider them for the future renovation.

We look forward to welcoming you for another pleasant stay.

Best wishes,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 September 2018

We loved the boho style and staying at the Indigo was an amazing experience! We encountered a small issue that was resolved quickly and professionally by the staff (kudos to the new receptionist). The breakfast is sublime: you can make your own waffles! The Junior Suite is cozy and the sofa is so relaxing.

Antwerp Central Station, the Zoo, Q-Park, shops and restaurants are all in the vicinity of the hotel. Perfect for a getaway weekend. We will certainly return to the Indigo brand!

Small improvement tip: doors could be more soundproof but staying in the Junior Suite already gives you a privileged floor and corridor on floor -1.

Room tip: Junior Suite 006
Date of stay: September 2018
  • Trip type: Travelled as a couple
    • Value
    • Rooms
    • Service
Thank wanderingbrownie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel-cmanager, Manager at Hotel Indigo Antwerp - City Centre, responded to this reviewResponded 1 October 2018

Thank you for taking the time to give us your feedback about your recent stay.

It is wonderful to hear that you had such a memorable experience.

Thank you for recognising our team's excellent service.

Your recommendation is highly valued and encourages us to constantly improve our performance.

We will be sure to let our front office members know that they made an impact during your stay.

We are delighted to learn how much you liked our Junior Suite and we have taken on board your suggestion, thank you for bringing it to our attention.

It’s great to know we were able to tempt your taste buds with the wide selection on offer on our breakfast buffet.

We would be delighted to welcome you back on a future occasion.

With our kindest regards,

Lindsey Van Laere, Front Office Manager.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 September 2018

this place is absolutely wonderful in every way- great design, incredibly helpful staff w/genuinely cheerful smiles, and an amazing restaurant, Queen A's Kitchen...
Just across the plaza from the beautiful and majestic Central Station, you can't beat this place for location, design, value and comfort w/a hip, modern edge!!!
i would highly recommend this Hotel and its restaurant to ANYBODY traveling to Antwerp...

Room tip: higher floors have slightly better views and less street noise- but can't really go wrong!
Date of stay: September 2018
  • Trip type: Travelled solo
    • Value
    • Cleanliness
    • Service
Thank jenifer d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel-cmanager, Manager at Hotel Indigo Antwerp - City Centre, responded to this reviewResponded 24 September 2018

Dear Jenifer. Thank you for staying with us and for your kind review and recommendation.
Our hotel aims to provide a truly unique experience and we are delighted that we were able to exceed your expectations. We sincerely appreciate your many compliments towards our rooms, location and design; and are happy that overall you found our hotel to be of good value.
We look forward to welcoming you for another enjoyable stay at Hotel Indigo Antwerp-City Centre! Very best wishes,
Lindsey Van Laere, Front Office Manager.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 September 2018

Get off the train at the central station, walk 100 yards down the plaza and there you are, at a perfect location for walking down the Meir, to Rubens' house and onward. The rooms are decorated with goofy touches, but it's clean, fun, and nicely priced. We got an
upgrade to a 7th floor room with a balcony, but might have done better in the back of the hotel with less noise from the square. Breakfast wasn't included, but the square is full of cafes. Be prepared for a chic bathroom in which the entire bathroom is the shower - no curtain, no tub. And it works with no flooding.

Room tip: Ask for a high floor or a quiet room
Date of stay: September 2018
  • Trip type: Travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank BJaneH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel-cmanager, Front Office Manager at Hotel Indigo Antwerp - City Centre, responded to this reviewResponded 18 September 2018

Dear Jane,

We appreciate this kind review about your experience in our hotel.

Our hotel aims to provide a truly unique experience and we are delighted that we were able to meet your expectations.

We are delighted you were able to make the most of our strategic location with so many must-see places within easy walking distance.

Thank you for mentioning our contemporary and original decor that celebrates our heritage.

We are looking forward to welcoming you back again on a future visit.

Kind regards,

Lindsey Van Laere, Front Office Manager.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 September 2018

We were a group of 15 ladies who spent a weekend at this hotel. We loved everything about it. The location was great. The interior design was lovely. The breakfast was very good and the staff very friendly. We would definitively go back to this hotel.

Date of stay: September 2018
  • Trip type: Travelled with friends
    • Sleep Quality
    • Cleanliness
    • Service
Thank 869mettes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel-cmanager, Front Office Manager at Hotel Indigo Antwerp - City Centre, responded to this reviewResponded 17 September 2018

Dear Mette,

Thank you for sharing such positive views of your stay at Indigo Antwerp-City Centre Hotel.

We're so pleased you'd received such a warm welcome, and we appreciate your observations for our homely-style decor with wooden features.

Thank you for your high rating!

We look forward to seeing you all, again.

My best regards,

Lindsey Van Laere, Front Office Manager.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews