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All reviews business park business area continental breakfast free wifi modern building long stay large shower public transport secure parking amsterdam airport great shower clean hotel good size city centre central station an excellent hotel bed was very comfortable
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Reviewed 31 July 2016

The staff is very friendly and 'Dorien' gave us a good tip at the breakfasttable regarding a local café were a good piece of applecake is served.
We took the public transport to town and that was very easy.
We're sure to take the same hotel the ext time we visit Utrecht.

  • Stayed: July 2016, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank YvesenLuce
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HI_Express_Utrecht, Hotel Management at Holiday Inn Express Utrecht - Papendorp, responded to this reviewResponded 2 August 2016

Deat Yves en Luce

Thank you for taking your time to write your review about your stay at Holiday Inn Express Utrecht - Papendorp!

It's great to read that you have enjoyed your stay in our hotel! I have shared your nice comments with Dorien she was also very pleased to read.

Looking forward welcoming you back in our hotel on your next visit in Utrecht.

Kind Regards,

Hotel Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 July 2016

I stayed for two nights on a business trip. Typical no fuss holiday in standard, the hotel looks new. Its in an industrial district, so nothing else to do or no place to eat outside the hotel. But if you've a car or if the office you need to visit is in Papendorp, its good value.
Otherwise you'll have to depend on Taxi or there's a bus stop 7-8 min walking from the hotel. My office was in Leidsche rein and taxi cost me about 15 Eur. Otherwise I would look for a hotel near Utrecht central, much easier to commute. Breakfast is Ok, nothing special to talk about. Overall OK for a short business stay and stop over.

  • Stayed: July 2016, travelled on business
    • Rooms
    • Cleanliness
    • Service
Thank Shibasis S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HI_Express_Utrecht, Manager at Holiday Inn Express Utrecht - Papendorp, responded to this reviewResponded 25 July 2016

Dear Guest,

Thank you for your recent stay at Holiday Inn Express Utrecht - Papendorp!

It’s great to read you enjoyed our location in Utrecht!

We are looking forward to welcoming you back in our hotel on your next visit in Utrecht.

With kind regards,
Hotel Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 July 2016

The room was nice. Nothing special but clean and new(ish). Great shower. The bed (i had a double for me alone) was short. Perhaps it was me because i always want the banket at end tight. So than i had too little blanket left at my neck. What this hotel makes it good is that breakfast is included and that parking is free. The hotel is at a commercial part of the town so it is quiet in the evening. There is no restaurant in the hotel for lunch or dinner however you can have food delivered

Room Tip: I think the provide service to get to the center of Utrecht
  • Stayed: July 2016, travelled on business
    • Value
    • Cleanliness
    • Service
Thank richard712016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HI_Express_Utrecht, Management at Holiday Inn Express Utrecht - Papendorp, responded to this reviewResponded 22 July 2016

Dear Richard,

Thank you very much for taking the time to write a review at tripadvisor for our hotel, we realy appriciate that.

We like to read that you have enjoyed your stay at Holiday Inn Express Utrecht-Papendorp. We hope that you will choose again for us hotel when you visite Utrecht.

With kind regards,
Hotel Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 July 2016

This is a clean hotel with very friendly and helpful staff and a great breakfast. A special thank you to Petra for this terrific breakfast and for the care you showed to our family while we stayed at the hotel.

  • Stayed: July 2016, travelled with family
    • Rooms
    • Cleanliness
    • Service
1  Thank Candar4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HI_Express_Utrecht, Hotel Management at Holiday Inn Express Utrecht - Papendorp, responded to this reviewResponded 23 July 2016

Dear Guest,

Thank you for your nice review about your stay at Holiday Inn Express Utrecht - Papendorp!

We always strive for excellence in our service and it's good to read it gets appreciated so much. I have shared your nice comments with Petra who was also very pleased to read.

We are looking forward welcoming you back in our hotel on your next visit in Utrecht.

Kind Regards,

Hotel Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 July 2016

Location: It is situated in a business park, so basically nothing around the hotel if you are not there for business or in the weekends. Good thing they have a complimentary shuttle which brings you to the central train station of Utrecht and is available to fairly late (2230 hr) - needs reservation if leaving from the hotel especially in the weekends.

Check-in: Fast and friendly staff.

Lobby area: A trendy designed lobby with a small bar area and small market place to get sandwiches or other smaller items.

Room: The usual HIEx room - size is decent. The bed is comfortable with good pillows. Temperature control in the room is good and since it is a rather newish hotel, it does not blast too hard.
Bathroom is well appointed - one of the better shower including from the area (normally HIEx shower stalls are tiny). Only complain would be the clearly low quality bath/shampoo available from those pumps (normally they are from Dove or the better generic brands).

Internet: This is the main down point of the hotel. Even though I read that they upgraded the internet this year in May, it was still painfully slow - could not even download whatapps' photos or voice recordings properly.

Breakfast: One of the better breakfast offerings with good quality offerings.

All in all, a semi-solid property for a short stay around the area and especially if you need to be in one of the business around the business park. One good thing is the free parking (I did not use, but very welcomed).

  • Stayed: June 2016, travelled with friends
    • Sleep Quality
    • Cleanliness
    • Service
Thank nldogbert
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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