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Reviews (2,043)
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Reviewed 2 April 2018

Lovely clean hotel with helpful and friendly staff. Shame the room wasn't up to standard. The bulb in the bathroom mirror was out, the sink plug wouldn't stay down, and the door into the bathroom which also doubles up as the wardrobe door wouldn't budge! When I reported this they said as it was a weekend they had no maintenance people in but we could swap rooms which would of been ok except we were traveling with another couple! Breakfast was good, the usual fair. Drinks expensive, 2 beers and 2 g&t's €32.50!!!

Stayed: March 2018, travelled as a couple
Thank Ruth S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nienke v, Guest Relations Manager at Hampton by Hilton Amsterdam / Arena Boulevard, responded to this reviewResponded 3 April 2018

Dear Ruth,

We appreciate your valuable feedback which enables us to monitor the standards and services we provide.
In your feedback we did not exceed your expectations and we would like to apologize for that.

The maintenance issues that you had should have been checked in the room by our reception team to see if they were able to fix this for you, We are so sorry to hear that this was not the case, we will train our staff better in fixing maintenance issues in our rooms.

We very much hope to have the opportunity to welcome you back to our hotel.

Kind regards,

Team Hampton by Hilton Amsterdam / Arena Boulevard

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 March 2018

The Hampton near the Amsterdam Arena is one of my favourite hotels in Amsterdam, thanks to its quiet and comfortable bedrooms, free very good breakfast, upscale feel, and very good prices IF there is nothing going on in Ziggo Dome or Arena.

It is steps away from the Amsterdam Arena Railway Station, which brings you to Schiphol airport every 8 minutes in a 15 minute train ride. Amsterdam Central likewise is just 15 minutes by train. However I always come by car, they have a safe closed-off parking garage, for which the GPS address is Bijlmerdreef 51 though.

Near the hotel are three or four decent very nearby eateries on the Hoekenrodeplein itself and a few more within walking distance as well. There is an Albert Heijn togo supermarket inside the railway station so also steps away.

  • Stayed: March 2018, travelled on business
    • Value
    • Sleep Quality
    • Service
1  Thank Hermes_NL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nienke v, Guest Relations Manager at Hampton by Hilton Amsterdam / Arena Boulevard, responded to this reviewResponded 3 April 2018

Dear Hermes_NL,

WOW!! Thank you so much for your great feedback regarding your recent stay! Your positive comments certainly contribute to our staff's motivation and your feedback really makes us proud!

It would be a great pleasure to welcome you back in the nearest future!

Kind regards,

Team Hampton by Hilton Amsterdam / Arena Boulevard

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Reviewed 30 March 2018 via mobile

We booked this Hotel as we had a concert to go to at the Heineken Music hall and what a great location 5 minute walk from the venue and to get back to The airport within about 20 mins was excellent with the underground and overground station a two minute walk , Nice bar really helpful staff and a decent breakfast with a waffle maker!

Stayed: February 2018, travelled as a couple
1  Thank Simon B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nienke v, Guest Relations Manager at Hampton by Hilton Amsterdam / Arena Boulevard, responded to this reviewResponded 3 April 2018

Dear Simon,

WOW!! Thank you so much for your great feedback regarding your recent stay! Your positive comments certainly contribute to our staff's motivation and your feedback really makes us proud!

It would be a great pleasure to welcome you back in the nearest future!

Kind regards,

Team Hampton by Hilton Amsterdam / Arena Boulevard

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 March 2018

Perfectly located for transport links and The Amsterdam ArenA. Steff were very helpful & friendly. Fantastic breakfast, particularly the dinner plate sized waffles which you make your own. Would definitely stay here again on a return visit to Amsterdam.

Room Tip: 6th floor (top) was very quiet
  • Stayed: March 2018, travelled with friends
    • Value
    • Location
    • Service
2  Thank Martin R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nienke v, Guest Relations Manager at Hampton by Hilton Amsterdam / Arena Boulevard, responded to this reviewResponded 29 March 2018

Dear Martin R,

WOW!! Thank you so much for your great feedback regarding your recent stay! Your positive comments certainly contribute to our staff's motivation and your feedback really makes us proud!

It would be a great pleasure to welcome you back in the nearest future!

Kind regards,

Team Hampton by Hilton Amsterdam / Arena Boulevard

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 March 2018 via mobile

A great hotel for a visit with the family. Next to the Metro, then just 12 min to the city center. Breakfast well prepared, breakfast area kept clean and tidy all the time, all staff very friendly, especially Floranc.

Stayed: March 2018, travelled with family
1  Thank OlavSundquist
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nienke v, Guest Relations Manager at Hampton by Hilton Amsterdam / Arena Boulevard, responded to this reviewResponded 29 March 2018

Dear OlavSundquist,

WOW!! Thank you so much for your great feedback regarding your recent stay! Your positive comments certainly contribute to our staff's motivation and your feedback really makes us proud!

It would be a great pleasure to welcome you back in the nearest future!

Kind regards,

Team Hampton by Hilton Amsterdam / Arena Boulevard

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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