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Reviews (587)
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All reviewsapple winetram stopnice hotelcity centreminute walkresidential areathe ground floorno liftfirst flooroverlooking the gardensmall balconycentral stationquiet locationfree wifistayed here for nightspublic transportnice shower
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Reviewed 22 May 2017

The hotel is not as close to the centre as expected, but is accessible via Tram 2 (which is a 1 min walk from the hotel and about 10-15 mins into the centre via tram). When we arrived the hotel was very pretty and boutique like - with free water and apples in the bar area which is a nice touch. We were given a room on the second floor, which was apprehensive due to reading the reviews on the stair situation... they are not kidding!!! The stairs were practically ladders, and getting our luggage up two flights was a nightmare and very hard work. It was a struggle for two girls in their 20s so for an older person I cannot imagine how they would get them up.
The room itself was clean and spacious, despite reading other reviews saying it was cramped, i guess we got lucky.

HOWEVER.. housekeeping left our door open all day and it was only noticed when we arrived home at 8pm (we had been out since 9am). We were v annoyed due to the fact the safe was not secured down, and so could have easily have been lifted out of the room - as well as our luggage which was obviously lying around. After going to reception to make a complaint we were met with a very defensive attitude- "Housekeeping comes every day, did you not know that?!", "Sometimes things like this just happens", "we do have a safe" (which again, was not glued down and so could have been lifted out). The staff member on reception did not offer an apology of any sort until my other friend stepped in to explain the reason we ere frustrated was that our room was left unlocked all day, something which I had been saying for the last 10 minutes. It was very disappointing that our room safety was so unimportant to them, and ruined the overall impression that we had on the hotel in general.

Room Tip: Room 30 was very high up with no aircon or fan. Try get moved.
  • Stayed: May 2017, travelled with friends
    • Rooms
    • Cleanliness
    • Service
Thank Jennifer G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 May 2017

This hotel is a 5 minute tram ride to all the museums! And the tram stop is only up the road, about a 2 minute walk. The tram stop is next to the best bakery, which we visited each morning for our pastries. Try the lemon cake! Very fresh and so delicious! The staff of the hotel were very helpful, and always on hand to assist with any tourist questions. We needed help with the postal service and to get to hospital and the staff found out and shared the information with us. It made our stay much more enjoyable! The hotel amenities are great and very comfortable, and the breakfast was delicious.

Stayed: January 2017
Thank kadiyab66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 May 2017

The tram is few minutes walk from hotel and it is convenient to city center, however it is also an easy walk to museum district, high end shopping center and across from Vondelpark. The room is comfortable for 3 with nice view, however the stair it steep. We stayed on the first floor and carried the luggage up to our room is a little challenge. Our parents stayed on the ground floor and it is nice.

  • Stayed: April 2017, travelled with family
    • Location
    • Cleanliness
    • Service
Thank TravelDir
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 May 2017 via mobile

Location- it's a 5 min walk to vondelpark and 10 minutes to the museums. It's 45 mins to Ann frank house and to the central station. From central station take tram 2 and it's 10 mins to hotel. It's situated on a nice road which is fairly busy.

The hotel is a boutique hotel, so in the entrance is in the reception, bar and breakfast area all in one area There is a small garden outside but no other communal space. The staff were all very helpful.
We arrived early and our cases were securely stored.

Our room 48 was on the second floor. Beware !! The steps are very very very steep and there is no lift. We only had hand luggage I would have dreaded trying to get a case to the room.

The room was at the rear of the hotel with a small balcony. Other reviews mention noise but we did not hear any noise from other rooms. Our room was clean and adequate, not particularly big but comfy bed and good quality double shower.

Breakfast was extra at 8 euros and was continental style with a good selection. It's not a big area to get your food but we did not have to wait for seating although other later arrivals did.

You give your key in each time you leave and they have 24 house door service.

We also hired bikes at the girl starting at 15 Euro
Overall we were very happy with our stay even if I felt our costs see on the high side - but that is just the price you pay to come to Amsterdam.

We visited the usual landmarks but a hidden gem is the church in the attic and well worth a visit.


Stayed: May 2017, travelled as a couple
1  Thank kerry A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 May 2017

Excellent location.
Close to the fairy. The street where the hotel is located is very pleasant.
Everything you need in the hotel is available. I also loved the stairs.
Very convenient to the center :)

  • Stayed: December 2016, travelled as a couple
    • Location
    • Rooms
    • Service
Thank Merve D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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