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All reviewsfree barliving roomall inclusive conceptpillow menucanal viewlounge areaflower marketevery afternoonwonderful hotelmini bar in the roomhome from homerembrandt squarebreakfast was excellentboutique hotelrain showerwalked everywherecoffee machine
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Reviewed 23 June 2018

Stayed here 2 nights and loved it. The location is great. The room was very good. Breakfast is fantastic. But it is the staff that earns it the ranking. They bent over backwards to help. They gave restaurant suggestions and called for taxis. Yes, I know what you’re thinking - any good hotel does this. We asked where to catch the tram and the woman at the desk walked us outside and pointed out the location, making sure we understood. How many front desk people would go that far?

Stayed: June 2018, travelled as a couple
1  Thank ATGre
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paul B, General Manager at Banks Mansion, responded to this reviewResponded 25 June 2018

Dear ATGre,

Thank you so much for your review.

This is what we absolutely love, compliments like these! Our staff is very enthousiastic to help out our guests as much as possible. Because as long as our guests are happy, we are happy. We hope to welcome you again in the future.

Warm regards
Paul Buyser
General Manager

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Reviewed 22 June 2018

Banks Mansion is a comfortable place, in walking distance from many of main attractions in Amsterdam. Our room was comfortable but small. Two unusual features are the availability of drinks (including alcohol) in the lobby at all times without extra charge and a very nice cheese spread in late afternoon. The breakfast was quite good. Only a couple of quibbles: the elevator is very slow so long waits are the norm, and some of the staff are quite green and not fully able to answer tourist-type questions.

  • Stayed: May 2018, travelled as a couple
    • Location
    • Service
1  Thank rdnyc52
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paul B, General Manager at Banks Mansion, responded to this reviewResponded 25 June 2018

Dear rdnyc52,

Thank you for your review.

We are happy to read you have enjoyed our Full Service Concept and our breakfast. We are sorry you had to wait for the elevator. We are constantly renovating the hotel, right now our entrance is completely renewed. Hopefully our elevator will be one of our future projects!

We hope to welcome you again and thanks again for leaving us a review.

Warm regards
Paul Buyser
General Manager

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Reviewed 19 June 2018

Banks Mansion is a wonderful all-inclusive hotel adjacent to a canal and staff at the reception desk were welcoming and helpful. It offers a lovely reception area near the lounge area where a full hosted bar, coffee machine, water and snacks are located. In the evening light appetizers are served. Our room was nicely appointed. Breakfast area is great and made to order breakfasts were delicious. Location was perfect for walking to Central Station, museums, restaurants and shopping. We loved the intimacy of the hotel versus the big hotels in the area.

  • Stayed: May 2018, travelled with friends
    • Sleep Quality
    • Rooms
    • Service
1  Thank Bonniefs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paul B, General Manager at Banks Mansion, responded to this reviewResponded 19 June 2018

Dear Bonniefs,

Thank you for your wonderful review! We are so happy you have enjoyed our 'Living' with our Full Service Concept, our rooms, breakfast and of course our location. We are indeed a small hotel so we love giving our guests the extra touch of attention.

We hope to welcome you again soon should you be in Amsterdam again!

Warm regards,
Paul Buyser
General Manager

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Reviewed 17 June 2018

Great location, great people, great amenities! Would stay there again.The staff was always there to help, whether it be to arrange a car to the airport or give directions or suggest restaurants for dinner.

  • Stayed: May 2018, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
1  Thank VegasKate007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paul B, General Manager at Banks Mansion, responded to this reviewResponded 18 June 2018

Dear VegasKate007,

Thank you for taking the time to review your stay with us.

We are very pleased to hear that our staff made your stay pleasant. We will happily let them know you were pleased with their service. We would like to welcome you again at Banks Mansion!

Warm regards,
Paul Buyser
General Manager

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Reviewed 16 June 2018

We visited Amsterdam to celebrate my birthday and it was a good experience indeed! We were met with a smile and offered one welcome gift each (due to booking on hotels own website) as well as sweets in the room. The lobby itself was very cozy during the Christmas season with a fireplace and additional meals with cheese in the afternoon. The room was spacious and comfortable. Very cute ducks in the bath-tub. Separate shower. Free access to the bar in the lobby and in the room completed the comfort and flexibility. The breakfast was delicious with possibility to order any kind of eggdish and coffee on preference. The location of the hotel is very good as it is close to good communication and all the bests museums and other sights in Amsterdam. Over all we got all the information needed for the best stay in Amsterdam.

Room Tip: It is nice to get a room with a view to the channel.
  • Stayed: December 2017, travelled as a couple
    • Location
    • Sleep Quality
    • Service
2  Thank Sofia S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paul B, General Manager at Banks Mansion, responded to this reviewResponded 18 June 2018

Dear Sofia S,

Thank you for your review and for choosing our hotel.

Thank you for your compliments and we are happy you found our ducks in the bathroom cute! We are happy you enjoyed your stay and we are looking forward to having you as a guest in our hotel again.

Warm regards,
Paul Buyser
General Manager

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