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Sophie D

Perfect in every way!

5.0 of 5 bubblesReviewed 13 Aug 2024
Hip feeling of Amsterdam while cosy and warm like home. The perfect mix of attention to detail, quality, originality and relaxing vibe. The lounge area is warm and welcoming for drinks and Lotti’s
Restaurant perfect for a good coffee and breakfast, very well done. The decor is also one of a kind. Very Amsterdam. The staff is perfect in every way. Spent a week with our grown up kids and and felt special.
Date of stay: August 2024
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Review collected in partnership with this hotel
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Gulnara Sagdieva, Guest Services / Front Office at The Hoxton, Amsterdam, responded to this review
Responded 4 weeks ago
Hi Sophie,

Thanks so much for the lovely review! We're thrilled you felt right at home and enjoyed the vibe here. It's great to hear that you and your family had a special stay with us. We hope to welcome you back next time you're in Amsterdam!

Best regards,
The Hox x
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviews (3,183)
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Reviewed 11 August 2024

Excellent hotel, location, cleanliness, amazing staff who are willing to go the extra mile to help.Would definitely stay again.

Date of stay: August 2024
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank rusousa9
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Patrycja Poleszczuk, Guest Services / Front Office at The Hoxton, Amsterdam, responded to this reviewResponded 12 August 2024

Hi there! Thank you so much for your amazing review! We're glad that you find our hotel excellent with a great location, cleanliness and our team who went extra mile to meet your expectations! We can't wait until your next visit! Best, The Hox Team x

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Reviewed 11 August 2024

Absolutely loved it here. We actually were staying at another hotel and ended up moving to the Hoxton as it was so much nicer . Annie on reception was unbelievably helpful. The hotel is in a great location. Perfect for families, couples or anyone! Great bar and restaurant. Reasonably priced too. Really great hotel and location for a few days in Amsterdam. 100% would recommend and stay there again

Date of stay: August 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Rachelsbd
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Patrycja Poleszczuk, Guest Services / Front Office at The Hoxton, Amsterdam, responded to this reviewResponded 12 August 2024

Hi Rachel! Thank you for the fantastic review! We're so glad you loved your stay and that Annie was able to help make it special. It's great to hear you enjoyed our location, bar, and restaurant. We can't wait to welcome you back on your next trip to Amsterdam! Best, The Hox Team x

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Reviewed 11 August 2024 via mobile

My husband, baby and I spent two nights at the Hoxton Amsterdam late July. We booked a “roomy” with canal view. Upon entering the room we noticed it was very warm, and much smaller than I had expected. There was also a large beam sticking out of the slanted ceiling, which added to the character of the room but was not practical. We tried to stay out of the room for the daytime as it was cooler outside, which is not ideal after flying all night and wanting to relax in a comfortable hotel room. They offered a fan to my husband for the first night.

By the second evening we were really uncomfortable with the heat, Amsterdam was having warmer than usual weather and I know there are limitations to the air conditioning in the old buildings. I went to the front desk and spoke to a man working there who saved our stay from being a very disappointing one. He showed me two different rooms which were much cooler. They were also bigger than the one I originally booked which was a nice gesture. I wish our concern was dealt with in this way the first night, as the air conditioning did not appear to be working as it should have in our first room.

The location of the hotel is excellent and the rooms were very nicely decorated with high end finishes. Staff were overall friendly and willing to help.

I do wish the hotel had a small area for hotel guests only to enjoy as the main lobby seating area was often filled with what appeared to be locals studying/ working on their laptops.

Unfortunately for the price paid and our experience, the Hoxton did not meet our expectations and we would chose to stay elsewhere when returning to Amsterdam.

Date of stay: July 2024
Trip type: Travelled with family
Thank AtoZedTravel
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Patrycja Poleszczuk, Guest Services / Front Office at The Hoxton, Amsterdam, responded to this reviewResponded 12 August 2024

Hi there! Thank you so much for sharing your feedback. We’re truly sorry that your first night didn’t meet your expectations. The heatwaves can be challenging for Amsterdam, and with our building dating back to the 17th century, it can sometimes be tricky when rooms are exposed to direct sunlight all day.
We’re glad the team was able to move you to a cooler room, but we apologize for not doing so on your first night—you and your family shouldn’t have had to experience that discomfort.
We’re delighted that you enjoyed our location, design, and team—that means a lot to us! I completely understand if you have doubts about staying with us again, but if you do give us a second chance, please contact us directly at dutymanager.amsterdam@thehox.com. We’ll make sure your next stay is truly memorable!

All the best to you and your beautiful family!
The Hox Team x

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 August 2024

The front desk staff is very friendly, special thanks to Lorenzo for providing us a personalized list of restaurant recommendations. The hotel itself is very nice and the location is excellent, with a great cafe/restaurant open late on the ground floor. We chose the cozy canal view room, it is small and was hard to store suitcases, but the room is very modern and the view was worth the price. 10/10 would stay again.

Date of stay: August 2024
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Kyler S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Gulnara Sagdieva, Guest Services / Front Office at The Hoxton, Amsterdam, responded to this reviewResponded 9 August 2024

Hi Kyler,


Thanks so much for the awesome review! We're glad you had a great stay and that Lorenzo's recommendations hit the spot. Happy to hear you enjoyed the cozy canal view room too, even if it was a bit snug. Can't wait to have you back!

Cheers,
The Hox Team x

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 August 2024 via mobile

Five star hotel for Tomorrowland. We were on the 20th floor and couldn’t be happier with the stay. Beds were large and comfortable and not the typical European style - two singles pushed together.

Room had loads of space and temperature controls worked properly. I would happily stay here again. We ordered room service multiple times and they were extremely quick. The only constructive criticism would be for local transit and parking. You definitely need a cab or to take one of the lime scooters outside to get to anywhere else in the city.

Date of stay: July 2024
Trip type: Travelled as a couple
Thank 903tanl
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Gulnara Sagdieva, Guest Services / Front Office at The Hoxton, Amsterdam, responded to this reviewResponded 9 August 2024

Hi there,

Thanks for the fantastic review! We're thrilled you had a great stay and appreciate your feedback on getting around the city. We'd love to have you back at the Hox.

Best regards,
The Hox x

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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