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suzanne647
Stuttgart, Germany

The Hoxton

4.0 of 5 bubblesReviewed 15 June 2024
All good apart from there not being a cosmetic mirror in the bathroom.
Wonderful pillows on the bed.
Date of stay: June 2024
4.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Review collected in partnership with this hotel
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Patrycja Poleszczuk, Guest Services / Front Office at The Hoxton, Amsterdam, responded to this review
Responded today
Hi Suzanne! Thank you for taking the time to share your feedback with us. We're delighted to hear that you enjoyed the pillows on the bed and found them to be wonderful.We appreciate your comment about the cosmetic mirror in the bathroom. Your feedback is invaluable and we will review this internally :) We hope to have the pleasure of welcoming you back in the future! Best, The Hox Team x
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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19 - 24 of 3,140 reviews
Reviewed 10 June 2024

We loved the property but the restaurant staff is rude and not interested in making you feel welcome as a guest.

Date of stay: June 2024
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank DigDox
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Gulnara Sagdieva, Guest Services / Front Office at The Hoxton, Amsterdam, responded to this reviewResponded 13 June 2024

Hi there,

Thanks for sharing your thoughts with us.

We'd love to hear more about your time at Lotti's. Feel free to reach out to us at dutymanager.amsterdam@thehox.com. Your feedback will help us do better next time.

Looking forward to hearing from you,
The Hox Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 June 2024

Room was tiny and expensive. The view was inner courtyard looking at other rooms. The front desk didn’t seem to have a clue about the area or what to see. Gave us poor advice. They didn’t even know the restaurant had room service, I had to go to it and ask.

Date of stay: May 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Fiona S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Gulnara Sagdieva, Guest Services / Front Office at The Hoxton, Amsterdam, responded to this reviewResponded 13 June 2024

Hi Fiona,

Thanks for your feedback. We're sorry to hear that your stay wasn't up to expectations.

We're also sorry to hear about your experience with the front desk. We'll definitely work on improving our local knowledge and communication about services like room service.

We'd love to hear more details about your stay so we can make things right. Please contact us at dutymanager.amsterdam@thehox.com.

Thanks for staying with us, and we hope you'll give us another chance in the future.

Cheers,
The Hox Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 June 2024

The stay at the Hoxton greatly exceeded our expectations and we would highly recommend to anyone. Upon our arrival to our room, we were greeted with a very kind note from the Hoxton team wishing us a 'Happy 20th wedding anniversary' and they were so kind to gift us complimentary chapagne in the mini fridge. Every aspect of our stay down to the design of our room, the comfort of our bed and the attentiveness and kindness of the staff was amazing! We would surely stay again on our next visit to Amsterdam.

Date of stay: May 2024
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank M1155GTryanm
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Gulnara Sagdieva, Guest Services / Front Office at The Hoxton, Amsterdam, responded to this reviewResponded 13 June 2024

Hi there,

Wow, thanks for the awesome review! We're so glad we could help make your 20th wedding anniversary special. We can't wait to have you back next time you're in Amsterdam. Thanks for recommending us!

Cheers,
The Hox Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 June 2024

Centrally located in Amsterdam on a beautiful area by the canal and away from the bustling centraal station area. The rooms are eclectic but nicely redone. The beds were not great. Lotti's bar and restaurant is a nice spot and many people come for the vibe. Service is a bit slow. Restaurant offerings were good and room service was generally good. The front desk is quick and responsive to needs. Overall, a good stay in Amsterdam.

Date of stay: May 2024
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
1  Thank icudocs
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Gulnara Sagdieva, Guest Services / Front Office at The Hoxton, Amsterdam, responded to this reviewResponded 13 June 2024

Hi there,

Thanks for your review! It's awesome that you liked Lotti's bar and the vibe there, though we're sorry if the service was a bit slow – we'll check that out. We hope to see you again next time you're in Amsterdam!

Cheers,
The Hox Team x

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 June 2024

We enjoyed our stay at the Hoxton and would come back again. The location is very close to the airport so you can take the train or Uber. It is on the west side of town, which is ideal because it’s quieter than the center, but in great proximity to everything you want to explore. If you are brave, then you can use their bikes to get anywhere or simply walking from there easy too. Inside the hotel, you will find a very stylish and lively place. The lobby is a bustling work and meeting space during the day turned hip lounge at night with cocktails and food. Although the rooms were small, they are stylish and functional. Our room had the most beautiful view of the canal, which made the experience even more enjoyable. I’d highly recommend staying at the Hoxton.

Room tip: Give guests a guide on “how to get to the hotel” before arrival. We took the train and 25 min walk, but very challenging compared to Uber.
Date of stay: May 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Lisa V
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Gulnara Sagdieva, Guest Services / Front Office at The Hoxton, Amsterdam, responded to this reviewResponded 13 June 2024

Hi there,

Thanks so much for your awesome review! We're super happy to hear you enjoyed your stay at The Hox. We can’t wait to have you back next time you're in Amsterdam.

Cheers,
The Hoxton Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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