Stayed for three days last week. Overall the stay was great. The hotel is brilliantly located and is lovely inside.
Room was great - overlooking the canal at front and over the bar. Was worried about noise but that wasn’t an issue at all.
Staff were lovely. They even helped me when I lost my phone, looking after it until a colleague could pick it up.
Only two things would have made this perfect
- some better coffee in the room (stuff they have is really not nice) ... an espresso type machine would have been fab.
- more bikes and better looked after! Were only 4 and they were always out really early. We managed to get 2 on one day and actually they were in a pretty poor state so we didn’t keep them long. Bell didn’t work on mine, and lots of rattling ... oh and they don’t have break leavers, you have to back cycle. For a nice hotel I would have expected better. We ended up renting around corner