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Reviews (1,134)
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All reviewscentral stationgreat locationthe red light districtwalking distancenice hotelsuperior roomthe hotel staffrooms are spaciousbars and restaurantsan upgradecoffee machinebuffet breakfastearly checkmini barlovely roomlong weekendcomfy bed
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Reviewed 5 April 2018

Pleasant, efficient check-in for a 2-night stay in room 305. The room was very large, with vaulted ceiling. Lots of shelf/drawer/closet space everywhere. The room really felt more like a home, and not so much like a hotel. Security systems are very high (need to swipe your room key to use the lift), but we consider that a big plus. Well manned concierge service very helpful for newbies to Amsterdam.

When we returned to our room that evening, we were surprised to find it decorated with balloons and a birthday card, a bottle of bubbly, a plate of chocolates, and a waffle gift box. I called reception since we weren't having any birthdays lately! It was meant for another ------ (same last name as ours). They sent someone to remove the balloons and card, but said everything else was ours to enjoy! 6-star class right there.

Our room faced the street, and it isn't a quiet street. But the view is great, and we slept soundly without regret. We've read that they will move you if you want more quiet, but it wasn't worth the view sacrifice for us. Just wish that bright City of Amsterdam street light wasn't pointed right into our eyes at the window, which by the way, opens fully.

We had breakfast both mornings, and loved the espresso and latte. Food a little on the salty side, but enough choices to stop complaints about that.

As a pianist, I found the "play me" note on the baby grand in the lobby delightful. We'd recently stayed in a luxury hotel in Warsaw with a beautiful piano in the lobby, locked up tight! "No Chopin allowed".. Plant stand in Chopin's city? The reception at Barbizon assured me that their piano will be in better tune for our next visit. And we WILL return. Can't wait.

Room Tip: Careful with the heated towel rack settings. High temp can cause a nasty burn.
  • Stayed: April 2018, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank dougnatasha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Conings M, General Manager at NH Collection Amsterdam Barbizon Palace, responded to this reviewResponded 9 April 2018

Dear Dougnatasha,

Wow! Thank you very much for your wonderful review! We appreciate you taking the time to share your feedback with us and other travelers.

We are happy to read that you have enjoyed your stay with us. We always want to give our guests the extra ordinary feeling during their stay. We are happy to read that we gave you this feeling.

Your comments about the room, security system, concierge staff, reception staff and the play me piano will be shared internally. The staff will defenitely appreciate this.

We would be delighted to welcome you back in our hotel to give you the extra ordinary feeling. And we will make sure that the piano will be tuned the next time you will visit NH Collection Barbizon Palace. We already made an appointment with the tuner, he will come end of May.

Kind regards,

Martine Conings
Hotel Director
NH Collection Barbizon Palace

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 April 2018 via mobile

We stayed at this hotel for 3 nights and it was a lovely stay the rooms and very spacious and clean the location of this hotel is great in walking distance to all the main attractions the staff was very friendly and helpful and very welcoming would definitely recommend staying here

Stayed: June 2017, travelled with friends
Thank Jenna S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Conings M, General Manager at NH Collection Amsterdam Barbizon Palace, responded to this reviewResponded 9 April 2018

Dear Jenna,

Thank you very much for taking the time to share your experience with us and other travelers. We highly appreciate this.

We are happy to read that you have enjoyed your stay in our hotel. Indeed we are very fortunate with the location of the hotel. All the touristic attractions are easy to reach by public transport or within a few footsteps.

Your comments about the friendly and helpful staff will be shared internally. This is a great reward for their continuous hard work.

We would be delighted to welcome you back soon in our hotel, to give you the extra ordinary feeling again.

Kind regards,

Martine Conings
Hotel Director
NH Collection Barbizon Palace

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 April 2018

Visited here recently. Lovely hotel, relaxed atmosphere, efficient staff. More than ample buffet choice for breakfast. Room fresh airy, decently spacious and quite just how I like them. Would revisit even on my own.

  • Stayed: February 2018, travelled with friends
    • Location
    • Rooms
    • Service
Thank Eileen P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Conings M, General Manager at NH Collection Amsterdam Barbizon Palace, responded to this reviewResponded 5 April 2018

Dear Eileen,

Thank you very much for taking the time to share your lovely review with us on Tripadvisor! We highly appreciate this.

We are happy to read that you have enjoyed your stay with us. Your lovely comments about the hotel, atmosphere and staff will be shared internally. This is a great reward for their continuous hard work.

We would be delighted to welcome you back soon when you will visit Amsterdam in the future.

Kind regards,

Martine Conings
Hotel Director
NH Collection Barbizon Palace

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 April 2018

The hotel is in front of central station and behind the hotel is the old city center. Behind the station you can reach the ferry to visit the Adam Lookout with impressive views. The hotel is quite comfortable ad rooms are well refurbished taking advantage of former buildings. Our room was quite cozy refurbished in two heighs

  • Stayed: December 2017, travelled as a couple
    • Value
    • Rooms
    • Service
Thank Jesús M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Conings M, General Manager at NH Collection Amsterdam Barbizon Palace, responded to this reviewResponded 4 April 2018

Dear Jesús,

Thank you for taking the time to write this review. We do appreciate this.

We are happy to read that you have enjoyed the location of the hotel. Indeed all the touristic attractions are easy to reach by public transport or within a few footsteps. Indeed the view from the Adam Lookout is amazing!

Your comments about the cozy rooms will be shared with the teams. They will love to hear your comment.

We would be delighted to welcome you back soon in our hotel, to give you the extra ordinary feeling.

Kind regards,

Martine Conings
Hotel Director
NH Collection Barbizon Palace

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 April 2018 via mobile

This is one of the best hotels
I have stayed at in Amsterdam. It’s very vey central (5mins walk from central station), it’s clean and rooms are a decent size. I had a single room which was very spacious considering rooms in Amsterdam central are usually so small.

I had stayed at the nh centre in January and you really can tell the difference. This hotel is of the expected NH standard.

Yes it is more expensive. But you will
Not need to buy tram or metro tickets if you are only in Amsterdam for the weekend as everything is walking distance.

The only thing I was not happy about was the breakfast price. It was €25 i believe. That is not justifiable. Just grab a coffee or breakfast from a nearby cafe.

Great stay and would consider again.

Stayed: March 2018, travelled on business
1  Thank Keyz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Conings M, General Manager at NH Collection Amsterdam Barbizon Palace, responded to this reviewResponded 5 April 2018

Dear Keyz,

Thank you very much for sharing your feedback with us and other travelers!

We are happy to read that you have enjoyed your stay with us and that you experienced the difference between a NH hotel and a NH Collection Hotel. We want to give our guests the extra ordinary feeling during their stay. We are happy to read that we met your expectations.

Indeed we are very fortunate with the location of the hotel. Amsterdam Central Station is a 5 minute walk and all the touristic attractions are nearby.

We regret the fact that you experienced breakfast was too expensive. We offer a lot of different items at our breakfast for example different kind of yoghurts and granola´s, different pastries and fresh fruit.

We would be delighted to welcome you back soon in our hotel, to give you the extra ordinary feeling again.

Kind regards,

Martine Conings
Hotel Director
NH Collection Barbizon Palace

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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