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“Amazing, perfect place to stay”
5 of 5 bubbles Review of Htel Amsterdam

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Htel Amsterdam
Leicester, United Kingdom
Level Contributor
25 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“Amazing, perfect place to stay”
5 of 5 bubbles Reviewed 25 July 2011

Just back from a short break staying at Htel serviced Apartments in Amsterdam. How refreshing to stay in such a clean,spacious and well equipped Apartment. Enjoyed staying here so much more than in a hotel. Will definitelty stay here again and would highly recommend it.

  • Stayed July 2011, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank PreferAnon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HtelCarineVanDerAa, Guest Relations Manager at Htel Amsterdam, responded to this review, 27 July 2011
Dear Guest,

How superb to read you just got back and immediately posted on Tripadvisor about you stay in Htel Serviced Apartments!

Of course we do our utmost best to keep our apartments clean and up to date, we like you apriciate this. If there's anything we can do for you to make your next stay even better, please let us know!

Thank you very much for recommending us and we loved to see you back again soon.

Warmest regards,

Carine van der Aa
Business Development
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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74 reviews from our community

Traveller rating
    54
    13
    5
    0
    2
See reviews for
24
9
6
28
Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (13)
Date | Rating
  • Dutch first
  • English first
  • French first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Any
English first
auckland
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 bubbles Reviewed 13 July 2011

We were here for 6 dyas nad the apart ment was not serviced once - that was the down side. The upside was the train station was not too far away and it was easy to get into the centre of Amsterdam or our conference venue at the RAI. The apartment was large, the kitchen well kitted out and the bathroom had a seperate toilet (good for 3 colleagues travelling together). The top floor is fabulous to hang out at - take your wine and nibbly bits up

  • Stayed June 2011, travelled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank swishAuckland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
cvanderaa, Guest Relations Manager at Htel Amsterdam, responded to this review, 19 July 2011
Dear guest,

First of all thank you very much for taking some time to share your experience in Htel Amsterdam. How lovely to read you and your colleagues enjoyed our 360 Sky Lounge, the size and layout of the apartment.

The fact your apartement was not serviced once over 6 days is something I would like to explain to you. Our cleaning service is once a week. We are a serviced apartment with extra services, but some of them are limited to a certain time and/or schedule. Off course extra cleaning is always available upon request (please note this will be a surcharge). New linnen and towels are always at your disposal at the desk.

Look forward to welcome you again soon in Htel Serviced Apartments!

Warm regards and thank you for staying with us,
Carine van der Aa
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Seoul, South Korea
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 bubbles Reviewed 7 July 2011

I've made a reservation in 20 May, for 5 night stay in July through booking.com site.
Only one day before arrival, they sent an e-mail that they had an error that my reservation had been transferred to htel amstelveen instead htel amsterdam.
They even never tried to make a phone call to notify this tremendous error. I was too embarrassed and tried to contact to Htel however they never apologized and just told that I had to stay in astelveen, over 10 stops far away by metro from amsterdam.Also they had charged the same rate for rooms, though official site rate is much less in amstelveen.
Everybody from htel never say they're sorry, and that this sudden transfer is not under their responsibilities. I'm so embarrased and terribly unpelasant.

  • Stayed July 2011, travelled on business
    • Service
Helpful?
4 Thank HKAHN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
cvanderaa, Guest Relations Manager at Htel Amsterdam, responded to this review, 19 July 2011
Dear Guest,

Thank you for sharing your experience with us. We deeply regret that your stay was not according to your wishes and expectations. Therefore we herewith offer you our sincere appologies.

In these electrionical times we rely on internet and computer systems for bookings to come to us. Off course this cannot take away that we should have given you the attention you deserve and an appology was the least we should have done.

We hope you are willing to give us a second chance for your next stay in Amsterdam and make your stay as pleasant as possible.

With kind regards,
Carine van der Aa
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Croatia
Level Contributor
67 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
5 of 5 bubbles Reviewed 3 July 2011

Life in comfort zone, 3th time in Amsterdam, but this time acomodation is more than 5 stars. Apartment is only 10 min to center of city in beautiful, peaceful green part of Amsterdam. Supermarket and caffe bar 10 min walk. Big apartment (150 m2) for us 4, (Van Gogh apartment), whith 2 bedroom, big day room (big lcd tv, audio line, speed wifi, comfort big seats), eat room whith perfect kitchen (all inclusive). Very comfort bathroom. Clean apartment. One card open all: door to building, door to hall, door to apartment. Kind personal on reception (work until 5 pm). For shure see you again,

  • Stayed May 2011, travelled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank Marko K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HtelCarineVanDerAa, Guest Relations Manager at Htel Amsterdam, responded to this review, 21 July 2011
Dear Marko,

Thank you very much for sharing your positive experience with us through TripAdvisor. We always appriciate it when our guests take some time to write about it on this platform.

Lovely to read how you enjoyed your stay in Amsterdam in the luxury and comfort of our Van Gogh apartment. Look forward to welcome you again soon in Htel Serviced Apartments!

Warm regards and thank you for staying with us,
Carine van der Aa
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Plymouth, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 30 June 2011

We found this to be a well-equipped apartment with modern stylish furnishings and very comfortable beds. We were awed by the amount of space we had in our quiet 11th floor 2 Bedroom unit, and the views over Amsterdam's skyline and parkland were sensational. It is an easy short metro/tram ride from the city centre; the nearest station being Van Boshuizenstraat, a 500m walk from the building. There's a 'Super de Boer' supermarket just opposite the metro station to stock up on essentials; and less than 1km away in the opposite direction of the building lies a fabulous brand-new shopping centre 'Gelderlandplein', and some very nice eateries if you need anything else and don't want to go into the city. No car/bicycle required to get around here!

  • Stayed June 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank clare4868
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HtelCarineVanDerAa, Guest Relations Manager at Htel Amsterdam, responded to this review, 21 July 2011
Dear Guest,

Thank you so much for take some time to write about your pleasant stay in Htel Amsterdam.

Groceries are indeed available just a stone's throw away. Should you arrive late next visit we are also able to help you out with our welcome package. This package contains basic groceries to help you getting around for your first day. Please ask our Reservations Department or Resident Service Agents for the possibilities.

Again thank you for choosing Htel Serviced Apartments for you stay in Amsterdam and looking forward welcoming you back!

With warmest regards,
Carine van der Aa
Business Development
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Htel Amsterdam

Property: Htel Amsterdam
Address: Teilingen 1, 1082 JP Amsterdam, The Netherlands
Region: The Netherlands > North Holland Province > Amsterdam
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites
Hotel Style:
Ranked #82 of 227 Speciality Lodging in Amsterdam
Price range (per night): $234 - $313
Hotel Class:4 star — Htel Amsterdam 4*
Number of rooms: 60
Official Description (provided by the hotel):
Htel Serviced Apartments is Holland’s premier company in fully furnished corporate housing for executives and business people. The foundation of international companies and their employees in Amsterdam mainly increased the demand for temporary stay. Htel offers expats a distinctive concept that combines the best of both worlds; the benefits of an apartment with the services of a hotel. ... more   less 
Reservation Options:
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