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“Save your money”

City Sightseeing Amsterdam
Ranked #124 of 489 Tours in Amsterdam
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Attraction details
Recommended length of visit: 2-3 hours
Owner description: Our Hop on Hop off bus and boat offers you a wonderful opportunity to discover Amsterdam. The buses and boats bring you to the most famous sights in our city: the Red Light District, the old port, the flea market, the river Amstel, the Magere Brug and the museums. You can get on or off as often as you like at the 21 centrally located stops throughout the city (Damrak, Rembrandt Square, Heineken Experience, Museum Square, Leidse Square, Anne Frank House). Tip: Download our City sightseeing App for real time view of our buses and boats. And location of our stops!
Reviewed 14 July 2018 via mobile

I genuinely do not like to write bad reviews, always trying to find something positive. I cannot find one in this case, except perhaps it helped us get oriented in the city.
The information provided was minimal, often irrelevant, and poor. I learned twice the Hard Rock Amsterdam is home to one of Shakira’s shirts but learned nothing about the historical buildings around it.
I have taken and enjoyed these tours in other cities but was very disappointed here. The “host” on board does not interact with the passengers at all, and the audio tour - available in multiple languages and delivered through earbuds - is dull. We did the boat and bus and were similarly disappointed in both. Given the multitude of options for these tours, I would not recommend this one.

Thank cdkd4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mike B, Guest Relations Manager at City Sightseeing Amsterdam, responded to this reviewResponded 14 July 2018

Dear cdkd4,

Thank you for your honest feedback. We are sorry to hear that the experience did not meet up with your expectations. We try to provide all our passengers with interesting information regarding what can be done in the city, this includes all kinds of museums and attractions. However, we understand that this might not be of interest for eveyone. We hope you enjoyed your stay in Amsterdam and we hope to be able to provide you with a better experience next time!

With kind regards,
City Sightseeing Amsterdam

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58 - 62 of 1,609 reviews

Reviewed 10 July 2018 via mobile

We often make use of the city sightseeing hop on hop off buses with mixed reviews but this is the first time we’d seen a boat being used! Wonderful idea and in Amsterdam the boats were far better than the bus in my opinion. Easy to use and the app really helps knowing how long you have before the next bus/boat arrives. There are 2 boat routes and a separate bus route and you can buy separate tickets or a combined ticket for 24 or 48hrs. We bought the combined but the bus didn’t really add anything. The boats run in opposite directions and to slightly different routes with a couple of places where you could access either. We were lucky enough to take a boat ride with Rolf and Priscilla who were brilliant. Informative and funny there was no way we were hopping off that boat before we’d done the whole circuit. Was a little worried opting for hop on hop off boats with a toddler but it was so much easier than expected and our toddler loved it as much as we did. Definitely recommend.

Thank LMT32
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mike B, Guest Relations Manager at City Sightseeing Amsterdam, responded to this reviewResponded 11 July 2018

Dear LMT32,

Thank you for leaving such a lovely review. We are so happy that with only a few days in Amsterdam you choose the Hop on Hop off boat + bus service with your family. This way you were able to see as much as possible and get some nice background information while moving around! We hope you had a lovely day and hope to see you back again!

Kind regards,
City Sightseeing Amsterdam

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Reviewed 10 July 2018 via mobile

The hop on hop off in red 2 storeys busses is not so good. Very few comments , goes outside so you don ´t see the monuments.

Thank Memyself1234
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mike B, Guest Relations Manager at City Sightseeing Amsterdam, responded to this reviewResponded 18 July 2018

Dear Memyself1234,

Thank you for your feedback.
We are surprised that you felt our buses did not reach the main monuments.
With 11 stops, we have positioned our stops in a way that either it is near or in walking distance from the main attractions or areas. Unfortunately, the city law does not allow city buses to go through the smaller streets and along the canals. But has Amsterdam is not a huge city from our stops it will be all within walking distance. During the tour, we have a GPS system that shares a lot of details about the city's history and the building that you pass along the way.
We are always happy to receive any suggestions that contribute to a better experience for our future guest and we love to hear yours. You can always contact us directly at customer.service@citysightseeing.com.

Kind regards,
City Sightseeing Amsterdam

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Reviewed 9 July 2018 via mobile

We bought a 24 hour ticket which gave us very good insight into the city. If you didn’t have time to study the map and the important places this is the best way to get to know the city. Then it would be easier to plan the tours as we did. However we couldn’t cover all the loops but it was well worth of our money.
As this included both bus and boat it was actually amazing

Thank SandiniW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mike B, Guest Relations Manager at City Sightseeing Amsterdam, responded to this reviewResponded 11 July 2018

Dear Sandini W,

Thanks for all the kind words, we really appreciate you leaving some comments regarding your experience, it is always great to hear you were able to give your feet some rest while enjoying the view. We are very pleased to hear you enjoyed the Hop-On Hop-off boat and bus and that you also enjoyed the information provided. We look forward to having you on board again!

Kind regards,
City Sightseeing Amsterdam

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Reviewed 5 July 2018

The boat ride and bus routes were great, both provide audio in 18 languages. This week in Amsterdam was usually warm, so this was great weather us. Do side, is too many windows for picture taking moments from the bus. The open boat was the best.
There was Wi-Fi access but not very strong signal.

Thank Ja B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mike B, Guest Relations Manager at City Sightseeing Amsterdam, responded to this reviewResponded 5 July 2018

Dear Ja B,

Thank you so much for your uplifting review. Using the hop-on-hop-off bus and boat and bus is certainly, one of the best ways to get around Amsterdam while enjoying the beautiful views of the canals and architecture. We also appreciate your feedback, which we take to heart to make the experience even better! We wish you a lovely day!

Kind regards,
City Sightseeing Amsterdam

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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