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“Eurotrip 2018”

City Sightseeing Amsterdam
Ranked #125 of 491 Tours in Amsterdam
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Attraction details
Recommended length of visit: 2-3 hours
Owner description: Our Hop on Hop off bus and boat offers you a wonderful opportunity to discover Amsterdam. The buses and boats bring you to the most famous sights in our city: the Red Light District, the old port, the flea market, the river Amstel, the Magere Brug and the museums. You can get on or off as often as you like at the 21 centrally located stops throughout the city (Damrak, Rembrandt Square, Heineken Experience, Museum Square, Leidse Square, Anne Frank House). Tip: Download our City sightseeing App for real time view of our buses and boats. And location of our stops!
Reviewed 5 July 2018

The boat ride and bus routes were great, both provide audio in 18 languages. This week in Amsterdam was usually warm, so this was great weather us. Do side, is too many windows for picture taking moments from the bus. The open boat was the best.
There was Wi-Fi access but not very strong signal.

Thank Ja B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mike B, Guest Relations Manager at City Sightseeing Amsterdam, responded to this reviewResponded 5 July 2018

Dear Ja B,

Thank you so much for your uplifting review. Using the hop-on-hop-off bus and boat and bus is certainly, one of the best ways to get around Amsterdam while enjoying the beautiful views of the canals and architecture. We also appreciate your feedback, which we take to heart to make the experience even better! We wish you a lovely day!

Kind regards,
City Sightseeing Amsterdam

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Reviewed 2 July 2018 via mobile

well this has been so far the best hop-on hop-off bus I’ve experienced :) we bought 24hours one, valid for bus and boats. It gives you a great view of the town and takes you through the main attractions. But if you want to hop-on and off more often its probably short time to buy it only for a day, so try 48hours
The best highlight was the crew on a green boat line, helpful, funny, educated, with many interesting suggestions and recommendations. Tatiana together with the captain Marc made the journey even more worth it-thanks guys

Thank Monika M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mike B, Guest Relations Manager at City Sightseeing Amsterdam, responded to this reviewResponded 3 July 2018

Dear Monika M,

First of all, let us thank you for writing this lovely 5-star review! We feel honored to hear this was the best Hop on - Hop off experience you ever had. It is true that the combination bus & boat allows our guests to get a great overview of our beautiful city in an informative way. On the other hand, we are delighted to know that the ''best highlight'' were our fantastic colleagues Tatiana and Marc who made this experience even more special! We will share your comments with them and the rest of the crew!

Hoping you took plenty of marvellous pictures, we also hope to wlecome you back soon!

With kind regards,
City Sightseeing Amsterdam

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Reviewed 29 June 2018 via mobile

Lovely way to travel between attractions. Our guide Libertad was exceptionally helpful an pleasant. Bought pass late in day but good for 24 hours do was able to take full advantage the next day. Very clean.

Thank stantonsue
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mike B, Guest Relations Manager at City Sightseeing Amsterdam, responded to this reviewResponded 30 June 2018

Dear stantonsue,

Thanks so much for your kind comments. It is always a pleasure to hear you were able to enjoy our Hop-On Hop-Off services around Amsterdam and that the host Libertad, was “exceptionally helpful an pleasant”, we will make sure to forward her your positive compliments.

Hoping you had a lovely time on the rest of your stay, please receive our kind regards,
City Sightseeing Amsterdam

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Reviewed 29 June 2018 via mobile

What an amazing service from all the drivers and hosts, especially to one specific host , Katherine! Thank you for your patience in explaining to us the different stops and recommending different tours that you offer. I also notice that she always greets the passengers with a smile and is very pleasant! The driver she was with is a good driver too! Thank you!
I definitely recommend to get the combo boat and bus tour! Worth the money because you get to experience both.
Thank you!!

Thank vksp24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mike B, Guest Relations Manager at City Sightseeing Amsterdam, responded to this reviewResponded 30 June 2018

Dear vksp24,

Thank you so much for your uplifting review. Using the hop-on-hop-off boat + bus is certainly, one of the best ways to get around Amsterdam while enjoying the beautiful views of the canals. We are pleased to hear you made the best out of your tickets and that Katherine contributed to making your experience better ;)

Kind regards,
City Sightseeing Amsterdam

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Reviewed 28 June 2018 via mobile

We’ve taken Hop On Hop Off tours all over the world and I’d unfortunately rank this one as one of the worst for a couple reasons:
1) Narration - one of the things we enjoy most about theses types of tours are the history learned describing what you’re seeing. Even on a recent HOHO tour in San Francisco, not only was there ample recorded narration, but a live tour guide providing their colorful narration on the history of San Fran! I’ve been to San Fran many times, but had never taken a HOHO tour and learned so much!!

Here in Amsterdam, a city rich in history, there’s barely a peep from the recording - often leaving you wondering are your headphones broken. There are only about a dozen stops and most of what you hear is dead silence not even filler music!

2) Air flow in the bus - the buses in Amsterdam are closed top. Now, I understand in a city that gets cold if you want your business to be open year round you have to keep your patrons comfortable, but the same should hold true in the summer. It happens to be in the low 80s and although the windows were open it just wasn’t enough. And it’s a glass top the doesn’t retract or open at all. It was kind of like sitting in a greenhouse!! Due to the tour being rather short and city traffic, there wasn’t much opportunity to get good airflow because we mostly stopped at either an actual stop or a traffic light.

So, for these reasons I’m out! I’d suggest finding another tour or do the city on your own.

And one more thing - there are no signs in the city indicating whether the stops are, so you better remember where you got off so you’ll know where to get back on!

Thank pfambro
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mike B, Guest Relations Manager at City Sightseeing Amsterdam, responded to this reviewResponded 29 June 2018

Dear pfambro

Thank you for sharing your experience though we regret that we could not meet your expectations. During the tour, we try to share as much information as possible, but we also want to give our guests the time and space to enjoy the view. If the sound is not optimal we obviously like to hear it directly so that we can find a solution for this. Unfortunately because of the tram lines, it is not allowed to drive with an open roof for any company in Amsterdam. In the summer when getting high temperatures we do our best to keep the temperature in the bus as low as possible and we regret that you had an unpleasant experienced Amsterdam is not a big city so the bus will stop more often than in places like San Francisco. This way every city has its own charms ..Luckily we also offer several cruises that are perfect for exploring and perhaps this would have given you a more satisfied feeling. We hope we can welcome you again for a new and improved experience.

Kind regards,
CitySightseeing Amsterdam.

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