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Reviews (36)
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5 - 10 of 36 reviews
Reviewed 18 January 2017

Beautiful apartment. It seems like a Hotel 5 stars but better. Nice location! The living is big, nice bedroom and a fantastic kitchen. The view on the balcony with the snow was gorgeous. I'll certainly return.

Stayed: January 2017, travelled with family
Review collected in partnership with this hotel
Thank Marco F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Urs S, General Manager at Palais Kraft, responded to this reviewResponded 19 January 2017

Hello Marco!
What a lovely review - thank you very much. We are delighted that you had a great stay at an EMA House Palais Apartment during the presently marvellous Winter scenery. We are looking forward to welcome you soon again.
Urs Schaerer, Director

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 January 2017 via mobile

Stayed in the 2 bedroom , 2 bathroom ,Madison apartment

Communication from apartment management was quick and efficient from booking to checking in

Large roomy apartment with all amenties you need

Warm and quiet, beds comfy, extra large tv in lounge area with lots of channels for all languages

The apartment is only 10 mins on tram from central Zurich, and the main train station

Tram stop just outside the front door, turn right up the hill about 100 metres

At the tram stop is a blue box where u can buy tickets for the tram in mutiple languages

24 hour pass is about 9 francs

Tram 6 goes to Central and the train station

Stayed: January 2017, travelled with family
Thank Bindi B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Urs S, General Manager at Palais Kraft, responded to this reviewResponded 13 January 2017

Hello Dear Guest!
Thank you very much for staying at an EMA House Palais Apartment. Your kind review is highly appreciated and it motivates us to keep up the quality of our services as well as of our facilities. We would be delighted to welcome you at another occasison again.
Urs Schaerer, Director

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Reviewed 4 January 2017

A spacious apartment not quite in the centre of town but easily reached by tram 6 or 5. The rooms were beautiful, though the living room was a bit sterile. Investing in a few plants would make a difference. The flat was very clean. Very quiet. The bed is super comfortable, the bathroom too. wifi is fast. Getting the key arriving in the evening at 9pm was no problem. Better than a hotel.

Room Tip: worth taking a room with a balcony. they write terrace, but it is a balcony.
Stayed: December 2016, travelled with friends
Review collected in partnership with this hotel
Thank Fedz2073
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Urs S, General Manager at Palais Kraft, responded to this reviewResponded 5 January 2017

Hello!
Thank you! Your motivating review is much appreciated and we are very pleased that you had a seamless, comfortable, relaxed and enjoyable stay at an EMA House Palais Apartment. We hope to welcome you some other time again.
Urs Schaerer, Director

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Reviewed 30 December 2016

A very comfortable stay in a good location for those wishing to be a little bit out of the CBD. Heating worked well and rooms serviced effectively.

The admin services for our booking and special needs were very good.

Room Tip: Well appointed rooms and plenty of space
Stayed: December 2016, travelled with family
Review collected in partnership with this hotel
Thank claudeg41
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Urs S, General Manager at Palais Kraft, responded to this reviewResponded 3 January 2017

Hello Claude!
Great that you had an enjoyable family stay at an EMA House Palais Apartment. Your kind review is highly appreciated. It is wonderful to see that the Palais Apartments are an ideal home from home for multi generation travellers. May we welcome you some other time again?
Urs Schaerer, Director

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Reviewed 29 December 2016

Really beautiful elegant apartments. Well appointed. Family of 7 for winter trip to Zurich. These apartments were perfect. A short tram ride from the central train station towards the zoo. Catered for our needs

Stayed: December 2016, travelled with family
Review collected in partnership with this hotel
Thank Cheryl H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Urs S, General Manager at Palais Kraft, responded to this reviewResponded 29 December 2016

Hello Cheryl!
Your lovely review, coming from a traveller with expericence and taste is highly rewarding - thank you very much. We hope to welcome you some other time again,
Urs Schaerer, Director

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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