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“Spectacular, but you pay for it!”
4 of 5 bubbles Review of The Dolder Grand

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The Dolder Grand
Ranked #4 of 138 Hotels in Zurich
Certificate of Excellence
Zurich, Switzerland
Level Contributor
151 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 230 helpful votes
“Spectacular, but you pay for it!”
4 of 5 bubbles Reviewed 18 April 2012 via mobile

We have treated ourselves for one night at the Dolder Grand. We arrived by car and were immediately greeted by very welcoming voituriers who took us to the reception where we were efficiently checked into our deluxe room in the spa wing. After explaining to us the quite complex remote, the receptionist asked whether we would like to have a coffee which I misunderstood as a welcome drink. It wasn't, we had to pay for it. I would also have expected for this kind of hotel to have Nespresso machines or similar in the room and possibly complimentary non-alcoholic minibar, but other than the water and some fruit, all items had a price ticket. The room as such was beautiful, huge windows, lovely king bed and plenty of space. the bathroom was sensational, beautiful stand alone tub, separate shower with numerous functions.
The spa is one of the highlights of the Dolder and rightly so, it is a fantastic design with great features and top service. Unfortunately, the high end restaurant was closed but the garden restaurant turned out to be a great alternative, their set dinner menu was even great value and the service was impeccable.
All in all, we had a great stay at the Dolder Grand but you also pay for it, unfortunately also for the details which are more annoying than if they were priced into the overall room charge (also parking at 35 CHF quite steep) which already is hefty, even for Zurich.

Stayed April 2012
Helpful?
1 Thank Frank S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Managing_DirectorTDR, Manager at The Dolder Grand, responded to this review, 20 April 2012
Dear Mr Gemsstock
Thank you for staying at the Dolder Grand and for your positive remarks.

We are delighted to hear, that you enjoyed your stay at the Dolder Grand. We appreciate your useful comments regarding the “welcome drink” and the pricing. It’s our goal to continuously improve the quality, the service and also the variety of products. Therefore we need advises like yours.

We would love to see you again at the Dolder Grand.
Kind regards

Thomas Schmid
Managing Director
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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982 reviews from our community

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Rating summary
  • Sleep Quality
    5 of 5 bubbles
  • Location
    4.5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (165)
Date | Rating
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English first
Bratislava
Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed 9 April 2012

We stayed in Dolder with my wife and we can only say it was the best hotel ever. From the breakfast through out the spa all the way to the evening party in the hotel, everything was fabulous. We love the big bed and the decor of the new rooms. Make sure to visit the outside Jacuzzi with exceptional view of Zurich.

Room Tip: Do not miss the spa, it is excellent!
See more room tips
  • Stayed March 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Martin Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Managing_DirectorTDR, Manager at The Dolder Grand, responded to this review, 20 April 2012
Dear Mr ZBratislava

We enjoyed reading your comment. Thank you very much for your feedback. It makes us proud to hear, that we could meet your expectations from the beginning to the end of your stay.
It was a pleasure to have you as our guests. We are looking forward to welcoming you soon again.

Kind regards

Thomas Schmid
Managing Director
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Neuchatel, Switzerland
Level Contributor
55 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 bubbles Reviewed 4 April 2012

Lovely hotel with all that could be wanted. We were lucky enough to dine in both restaurants and a room service breakfast, all were a wonderful experience that I look forward to enjoying again. We will be back for the spa! Thank you for a wonderful stay.

  • Stayed April 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank janbaker1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Managing_DirectorTDR, Manager at The Dolder Grand, responded to this review, 6 April 2012
Dear janbaker1

Thank you for your wonderful headline and review on your stay at the Dolder Grand.

We are delighted to read that you had an enjoyable time with culinary highlights throughout your entire stay.

Next time it will be our pleasure to introduce you to our wonderful spa area.

Until then we wish you all the best.

Kind regards

Thomas Schmid
Managing Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Southern california
Level Contributor
171 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 119 helpful votes
5 of 5 bubbles Reviewed 22 March 2012

The Dolder Grand underwent a major renovation and the results are significant and spectacular. The owners private art collection is set throughout the facility. Ask to speak to the art director for more insight, and look up at the reception desk and don't miss the Warhol! The rooms are high tech, so don't turn down the escort to your room upon checkin of you will easily spend the next half hour figuring out how the room works. The restaurant is spectacular in setting and food. No detail has been spared, and the overall result is indeed grand. In a world where high promise is too often unfulfilled, the Dolder Grand doesn't fall short.
I especially loved the wonderful running trails right outside the hotel, and the spectacular views of the lake and alps from the room balcony. A wonderful base for a couple to explore Zurich from. This is what I call "doing it right!"

  • Stayed March 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Socalicouple
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Managing_DirectorTDR, Manager at The Dolder Grand, responded to this review, 28 March 2012
Dear Socalicouple

We enjoyed reading your comment. Thank you very much for your feedback. Especially the last sentence makes us very proud.

We are happy that we could meet all your expectations such as architecture, interior design, service quality and surrounding area.

Instead of having an art director, we are constantly training our employees, for example with an «art ambassador program». Each of them would be happy to give further information to our collection.

It was a pleasure to have you as our guests. We are looking forward to welcoming you soon again.

Kind regards

Thomas Schmid
Managing Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Antwerp, Belgium
Level Contributor
26 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 19 March 2012

We really liked our stay, rooms are nice, as is the gym and spa offerings; the only minor part is the breakfast, work to do guys...!

Room Tip: lake view is great
See more room tips
  • Stayed April 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Wereldburgerin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Managing_DirectorTDR, Geschäftsführer at The Dolder Grand, responded to this review, 23 March 2012
Dear Ms Werelburgerin

Thank you for being our guest and for sharing your views of the Dolder Grand.

We appreciate your positive overall conclusion of your stay with us and your helpful suggestions on our operations.

Concerning the breakfast incident you came across, we wish to apologize for the bad impression this may have left. Please be assured that we are always working on our goals and train our employees constantly.

We truly hope to welcome you back at the Dolder Grand soon and have the opportunity to show you that even our breakfast is an enjoyment.

Kind regards

Thomas Schmid
Managing Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Dolder Grand

Property: The Dolder Grand
Address: Kurhausstrasse 65, Zurich 8032, Switzerland
Region: Switzerland > Canton of Zurich > Zurich
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Business Hotel in Zurich
#2 Romantic Hotel in Zurich
#2 Spa Hotel in Zurich
#4 Luxury Hotel in Zurich
#6 Family Hotel in Zurich
Price range (per night): $645 - $1,062
Hotel Class:5 star — The Dolder Grand 5*
Number of rooms: 175
Official Description (provided by the hotel):
The Dolder Grand is the perfect environment for people who are looking for pleasure, exclusivity and relaxation: 175 luxurious rooms and suites, exquisite cuisine, a spa covering 4,000 square metres, generous banqueting and seminar facilities and a remarkable art collection. The original "Curhaus" dating from 1899 presents itself as the luxury-class City Resort. The hotel's elevated location, between the pulsating life of the city and a refreshingly natural green zone, provides a magnificent view of the city of Zurich, the lake and the Alps. Due to annual maintenance work, partial areas of the Spa will be closed from 6th to 16th March 2017. Treatments are bookable at anytime. Winter break The Restaurant 2017 The Restaurant will be closed from 19 February to 6 March 2017. Summer break The Restaurant 2017 The Restaurant will be closed from 23 July to 14 August 2017. ... more   less 
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Also Known As:
The Dolder Grand Hotel
Hotel Dolder Grand
Dolder Grand Hotel
Dolder Grand zürich

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