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Kbt65
Kuwait City, Kuwait

Loved the staff and the hotel, and will come back.

5.0 of 5 bubblesReviewed 8 Dec 2024via mobile
A five-star hotel in service and staff. I can't but staff name as all hotel employees very friendly, helpful l, attentive, and professional.
Have a nice location next to the metro station, lake, port, and restaurants.
This hotel is small in size but have all the major amenities required. Modernized with noce spa and car parking.
Date of stay: December 2024
Trip type: Travelled as a couple
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sandoz Foundation Hotels, Marketing at Château d'Ouchy, responded to this review
Responded 11 Dec 2024
Dear Madame, Dear Sir,
We are delighted to hear that you had a pleasant stay with us.
Be sure that your constructive and positive feedback, for which we thank you, encourages us in our efforts to always improve our quality of services.
We look forward to welcoming you on a future occasion.
Kind Regards,
Stéphane Raimbault
Front Office Manager
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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All reviews chateau d'ouchy lake geneva riviera suite lake view olympic museum beautiful hotel deluxe room beautiful room sister hotel huge bathroom excellent location an upgrade metro station slh switzerland lakeside shore
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8 - 13 of 970 reviews
Reviewed 2 December 2024

The hotel is in prime location, right on the edge of Lake Geneva, 1 min walk from the metro which is very easy to navigate. The staff were very friendly and helpful, the hotel itself was amazing. Lovely decor, and our room was lovely and spacious, very comfortable bedding, very clean etc. Would definitely recommend.

Date of stay: November 2024
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
1  Thank ClareN1980
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sandoz Foundation Hotels, Marketing at Chateau d'Ouchy, responded to this reviewResponded 11 December 2024

Dear Madame, Dear Sir,
We are delighted to hear that you had a pleasant stay with us.
Be sure that your constructive and positive feedback, for which we thank you, encourages us in our efforts to always improve our quality of services.
We look forward to welcoming you on a future occasion.
Kind Regards,
Stéphane Raimbault
Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 November 2024

This is a wonderful hotel on the lake at Lausanne. Beautiful rooms which are very comfortable and clean. It has a great position right on the lake and there are views all round. Lovely breakfast. Very friendly staff. We hope to come back !

Date of stay: November 2024
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Z9249ROgracek
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Pascal Lorquin, Autre at Chateau d'Ouchy, responded to this reviewResponded 1 week ago

Dear Guest,
I thank you for taking the time and sharing your pleasant experience with us.
I am delighted to read that you had such a great stay and that you appreciated our service.
I will share your comments with our team and I look forward to welcoming you soon at the Chateau d'Ouchy.
Best Regards,
Caroline Cornut
Executive Assistant

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 November 2024

Fantastic hotel for business trip’s.
Near all major watch manufacture and I most certainly recommend

Date of stay: November 2024
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank sadikjamal
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sandoz Foundation Hotels, Marketing at Chateau d'Ouchy, responded to this reviewResponded 26 November 2024

Dear Guest,
I thank you for taking the time and sharing your pleasant experience with us.
I am delighted to read that you had such a great stay and that you appreciated our service.
I will share your comments with our team and I look forward to welcoming you soon at the Chateau d'Ouchy.
Best Regards,
Caroline Cornut
Executive Assistant

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 November 2024

Enjoyed my stay as always! Thank you once again for the warm welcome and the wonderful service. it was great!

Date of stay: November 2024
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank faithavolio
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sandoz Foundation Hotels, Marketing at Chateau d'Ouchy, responded to this reviewResponded 5 November 2024
Google Translation

Cher Client,

Nous sommes ravis d'apprendre que vous avez passé un excellent séjour parmi nous et nous vous remercions d'avoir pris le temps de partager votre expérience. Nous avons été ravis de vous accueillir à nouveau et de vous fournir un excellent service. Notre équipe est très fière de créer une atmosphère chaleureuse et accueillante pour nos clients. Nous espérons avoir l'occasion de vous accueillir à nouveau à l'avenir.

Avec nos meilleurs messages,

Caroline Cornut
Assistante de Direction

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 October 2024

beauty, mystery, cozy, chic, picturesque! we stumbled across the Chateau D'Ouchy on our stay in Lausanne and we loved it! The room was beautiful and spacious, the bar and lounge our favorite! The bartender prepare the best whisky sours of our lives! Enjoyable, beautiful, private and perfect!

Date of stay: October 2024
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank andyjcunningham2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sandoz Foundation Hotels, Marketing at Chateau d'Ouchy, responded to this reviewResponded 13 November 2024

Dear Madame, Dear Sir,
We are delighted to hear that you had a pleasant stay with us.
Be sure that your constructive and positive feedback, for which we thank you, encourages us in our efforts to always improve our quality of services.
We look forward to welcoming you on a future occasion.
Kind Regards,
Stéphane Raimbault
Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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