Wonderful hotel. We booked close to last minute and I anticipated the classic small European hotel room. Instead, the room was very large and very comfortable! Great shower and huge bathroom, then plenty of space and windows. A/C worked great too. Breakfast was nice in the morning. If we ever need to be in the area again we will definitely look forward to coming back as we were very impressed with this location and this brand.
A very nice hotel which is having work carried out so some rooms are unavailable while this carries on but the hotel is very honest about this and also there are notices that noise etc would be kept to a minimum which in fairness do work.
There are two restaurants in the building, one Asian cuisine and one Italian which I used when I stayed and the food was quite reasonable in price for Switzerland and also of good quality. Breakfast is served in the same areas and was quite extensive and a great start to the day.
The hotel is close to Lausanne SBB railway station which has plenty of trains towards Geneva so easily accessible. From the station it is a short and very sharp hill that you need to get up but one bonus is that after breakfast it is a swift downhill back to the station!
Very clean and comfortable and definitely no complaints from me!
I travelled here on business and stayed 4 nights, the location was great but the hotel was undergoing some refurbishment, my room clearly was on the list I guess. It hadn't been refurbed. The breakfast and lunch was very good and the service from staff was good also. No faults other than I wish I had a refurbed room, next time I will ask.
We booked a Cosmos Tours Switzerland by Train tour combined with a Avalon Waterways river boat cruise out of Honolulu Hawaii. There were 27 of us mostly Medicare seniors with the exception of one woman that was almost 60 years. There were three of us already over 80 years of age.
Thus morning we departed Lucerne on the 2 hour Lucerne-Interlaken Express enroute to Interlaken. From Interlaken, we then took the BLS Regio Express train to Zweisimmen. We continued on the Golden Pass panoramic train (5 stars) for our journey to Montreux,
Due to construction problems, we got diverted to taking another 16 min train route then another train 9 min then a
45 min bus ride before finally taking another train ride to Lousanne.
Once we reached our final destination, we were led by our Cosmos step on guide up a very steep street to the Alpha Palmiers Hotel. It was unimaginable and not expected for our senior citizen tour group to have to walk up that very steep street with our hand carry’s with us after our long journey. Unbelievable!
It is a great location; probably the best location in Lausanne; however the service is horrible. Though breakfast is suppose to end at 10:30, the staff are already restricting items available at 10:00 and interrupting at 10:20 asking you to leave so they can clean up. I've stayed in a lot of hotels, but have not had this kind of unwelcoming experience. Not to mention that if you show up at 10:00 or 10:15, you really are treated as a bother. Not good hospitality at all, sorry to say.
