Utterly wonderful. Lizzie and Angus welcomed us to .Zermatt weeks before we got there! They booked restaurants (and changed them for us with no fuss), ski passes and school and instructors..., They advised us about the train, the ski conditions, the lifts ... everything to make our holiday as straightforward as could be.
The apartments are absolutely lovely. They are filled with personal touches, delicious soaps, superbly equipped kitchens, such comfy beds and sofas and have a wonderful feel about them. Huge windows - without neighbours looking straight in - and a view of the Matterhorn to rival any other. An easy walk to the ski hire shop and the main lifts is very simple.
We would highly recommend Lizzie and Angus to anyone and their skilful management of all their guests, with their various demands and the apartments in general is admirable.
Our trip to Zermatt was made perfect by this amazing chalet. The views from the chalet were amazing each morning, you can see the Matterhorn from the deck and windows. The apartment is beautiful inside with plenty of space and top of the line amenities. The location makes it a 5-10 minute walk to the lifts and all the restaurants and shopping.
The best part about this booking is the couple who operate it, Lizzie and Angus. I reached out to Lizzie several months in advance and she made booking everything a piece of cake. She also exchanged close to 30 emails and several phone calls prior to our trip. She helped us plan every detail to our trip from rentals, restaurants, answered questions about the area, etc. Lizzie was responsive in all communication and ensured that we had all the necessary information for our trip to make it a success. The service that Lizzie provided in addition to booking was truly above and beyond. She went as far as helping us make dinner reservations and was a constant resource the entire week we were there. Lizzie and Angus made you feel as if you were part of their extended family with their attentiveness. I would highly recommend to anyone looking to stay in Zermatt to contact Lizzie.
My family and I just concluded a spectacular week in Zermatt in The Mischabel apartment. From the first email inquiry many months ago, it was apparent that amazing quality of the experience would not be limited to the gorgeous, spotless flat that we were renting but rather would extend to every last detail of the visit. As a frequent and admittedly high-maintnance traveler, I tend to meticulously research all aspects of destinations. For me, that’s part of the fun of travel. As such, I was reluctant to surrender details to Lizzie…but am I glad I did. From the little things that tend to make the first day of a ski trip a hassle (particularly flying in with kids from across the ocean) such as collecting lift tickets, figuring out where to rent skis, picking up basic provisions to identifying and reserving the “go to” restaurants in Zermatt, Lizzie’s concierge work would make the Four Seasons envious and jealous. Her “secret” installation of a Christmas tree a few days before the holiday was an over-the-top touch that was the norm rather than the exception.
The location was great. The core of the town of Zermatt (the main Banhofstrasse) was no more than a five or six minute walk. The stroll to the primary Matterhorn Express lift was around ten minutes but (with Lizzie’s guidance) we stored our ski stuff at the lift so the walk was in normal shoes without carrying equipment. This is obviously different that ski in/ ski out locations (which essentially does not exist in Zermatt) but for us, the trade off of a charming village with tons of restaurants and shops (along with being able to store the skis at the lift) was worth the short walk in the morning and evening.
The apartment itself was perfect. Large enough to keep my two sons from killing each other and for everyone to have privacy. Totally clean and luxurious – great electronics, fully stocked kitchen, great linens, A+ water pressure and showers, easy access to washer/dyrer and killer view of the main event…The Matterhorn. Simply put, everything worked exactly as it should and it’s hard to overstate how significant that can be.
It’s hard to find faults of consequence. We are currently wrestling with our general philosophy of not want to go back to the same place time and time again as there simply cannot be a better set-up for a ski holiday. If the smile on everyone’s face is any indication, I’m certain we will return.
The Mischabel is a fabulous apartment with easy reach of everything Zermatt has to offer even giving us a fantastic view of the Matterhorn. Nothing is too much trouble for Lizzie and she makes your stay a real home from home. We will definitely come back again!
We stayed for 3 nights at Lizzie's Mischabel in Zermatt and had the most wonderful time.
The apartment has the most amazing views of the Matterhorn, is located in the center of town, and is beautifully decorated and fully equipped for every need. Attention to detail is truly unsurpassable...
We were 2 couples with 2 children.
Thank you for a wonderful experience.