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Reviewed 27 June 2016 via mobile

Spent two lovely nights in this lovely hotel with an incredibly helpful staff person (Katrina), a delicious full breakfast and very comfortable room with stars projected on the ceiling at night and a balcony and view of the Matterhorn in the morning. Modern decor and Swiss efficiency, though the glass encased shower is in the middle of the room (make sure you like who you're traveling with). There is a wonderful pool and spa downstairs and easy access to all things Zermatt. Would highly recommend this hotel, all at a good price for Zermatt!

Stayed: June 2016, travelled with family
Thank Daniel H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
InesR2, Manager at Sunstar Hotel Zermatt, responded to this reviewResponded 5 July 2016

Dear Daniel
Thank you very much for your positive feedback. We would be very pleased to welcome you soon again in our Style Hotel.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 June 2016 via mobile

Fantastic hotel all round. Greeted by cheerful and helpful staff, great explanation of the hotel and what to do in Zermatt. The room was beautiful, with a large modern and spacious bathroom. The balcony had views of the Matterhorn. The spa/pool/sauna were to die for as was the breakfast. Speedy free wifi. Didn't want to leave so soon, best nights stay of our trip so far.

Stayed: June 2016, travelled as a couple
Thank Joshua V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
InesR2, Manager at Sunstar Hotel Zermatt, responded to this reviewResponded 5 July 2016

Dear Joshua, thank you very much for your detailed positive feedback. We are really pleased to hear, that you enjoyed your stay! We always try do make our guest feel like visiting a good fried which always has a lot of tips and information what to do around Zermatt. We are looking forward to welcoming you soon again.

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Reviewed 13 June 2016

We stayed here for 1 night... 3 adults, 3 kids, shared 2 rooms. We had great views of the Matterhorn from floor 4. The hotel is clean and well run, staff are extremely helpful and really made a fuss of the children. The kids had a great time!!
The food is very tasty, super buffet breakfast and very well done Alpine dishes in the evening. Would highly recommend.

Room Tip: ask for top floor with Matterhorn view.
  • Stayed: June 2016, travelled with family
    • Rooms
    • Cleanliness
    • Service
Thank Gail_Foster
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 April 2016

Great hotel in Zermatt! Super close to the station and the main street, where all the restaurants and stores are located. Staff is super friendly. There's a nice hot tub, sauna and pool the guests can use. The room is wide, clean and cozy. We also had a balcony where we could see the Matterhorn! Breakfast buffet is really big, with lots of delicious options. Would definitely stay here again!

  • Stayed: December 2015, travelled as a couple
    • Location
    • Rooms
    • Service
1  Thank 617brunas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 April 2016 via mobile

Zermatt was a beautiful town to visit and likewise, this hotel was also great. I had read the reviews on trip advisor and was aware that we would have a shower in the room. Travelling as a couple, this was not a concern. The view of the Matterhorn from the room was lovely and the little balcony meant we could sit outside. The hotel provided blankets so regardless of the temperature we could stay warm and really enjoy the scenery. The minibar in the room was complimentary and the breakfast was delicious. We were there on Easter Sunday and the hotel provided some Easter eggs for their guests on each breakfast table that morning. A really lovely surprise. The staff were friendly and the position of the hotel to the train station meant that we could comfortably walk with our travel packs and not worry too much about any steep inclines. Overall, Zermatt was well worth the visit and I would stay again at this hotel.

Stayed: March 2016, travelled as a couple
1  Thank Winkyro
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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