Our group of 6 adults will stayed at Chalet Carmen for a week in March. The accommodations were very good and the location was ideal too access the Matterhorn Express. What made this stay exceptional was the on-site services provided by Kostas on behalf of Mountain Exposure. Any slight issues that arose with the property were quickly and efficiently dealt with. I have no hesitation recommending this property.
Excellent chalet with superb service, they even provided a cot for our baby, will definitely stay again next time.
Mountain Exposure topped off what was already an incredibly special trip, they were the icing on the cake! From the outset their service was impeccable, responding to each email or phone call in double quick time.
We were greeted and shown around our beautifully located chalet and given a full overview of Zermatt as it was our first time. This 15 minute intro set us up for the week, we knew exactly where we needed to go and what we were going to do, which saved us a huge amount of time and money.
Clean, well presented, perfectly located and service with a smile. It's rare for a trip to be so perfect and if there's only one thing I'd change, it would be that we stayed for longer.
Just returned from a family summer vacation to Zermatt. Chalet Carmen was perfect for my adult size family of 6 people. Plenty of bedrooms and bathrooms. Large kitchen where we frequently played cards after hiking each day. Large living room where we watched TV/movies at night to relax before heading to the mountains the next day. It is perfectly located at the bottom of the Matterhorn Express lifts/gondola's. The accommodations were perfect. Zermatt is beautiful but very expensive. Bring lots of cash and have your credit cards handy. The Chalet afforded us the opportunity to buy food at the local grocery stores and cook in at night. We made sandwiches for the day hikes from food leftover or bought at local stores or bakeries. The photos on the web site do not do the facility justice. It is perfect.
Wjust arrived back from a week long stay in Zermatt. Chalet Carmen was perfect for my family of 6 adults. Plenty of room to spread out and separate bedrooms for my family. Zermatt is expensive and dining out can be shocking, so having the ability to cook in the Chalet was key and became our routine. The Chalet is perfectly located at the foot of the Matterhorn Express gondola. HIGHLY HIGHLY RECOMMENDED.