We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
“absolutely fabulous..”
The living area provides a sense of space, light and closeness to nature.
Bookings for this home are first-come, first served. Lock in your dates before they are gone
The living area provides a sense of space, light and closeness to nature.
French windows 6 metres high leading to a large terrace, with white electric exterior curtains. Living area with suspended and illuminated table
Check Availability
Request to Book
Make Enquiry
Excellent
12 reviews
The living area provides a sense of space, light and closeness to nature.
French windows 6 metres high leading to a large terrace, with white electric exterior curtains.
Living area with suspended and illuminated table
The most spectacular property in Zermatt, if not the Alps. A huge 300m2 Manhattan style loft.
Baby grand Steinway piano
Masterbedroom
Living area with bar
Two double en-suite bedrooms overlooking the main loft area
Jack-in-the-box armchairs and a signature Heinz Julen chandelier
Both levels of the Loft are served by a private lift (elevator)
Jacuzzi and a second sitting area
Dining area
The sought-after furniture in the Loft is designed by Heinz Julen
The Loft was selected by the London Times as one of the 20 coolest chalets in the Alps.
Our concierge team will ensure that you get the most out of your holiday.
Heinz Julen Loft and Penthouse in the same building together host 14 guests.
Private chef on request
Housekeeping service on request
Catering available
Catering available
Catering available
The Living area provides a sense of space, light and closeness to nature
Heinz Julen Loft and Penthouse in the same building together host 14 guests
This property is not available for these dates.
Don't give up! Enquire about other rentals just like this one that are available -
Show all rentals available
Overview
Chalet -
3 Bedrooms, 4 Bathrooms, Sleeps 6
Zermatt, Canton of Valais, Swiss Alps

Reviews from our community

Excellent - based on 12 reviews
Write a Review

Reviews from our community

Date | Rating
  • English first
  • French first
  • Any
English first
English first
French first
Any
English first
Lukas C
Zurich, Switzerland
Level 5 Contributor
29 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
“Nice from the photos but ....”
Reviewed 3 March 2014 for a stay in March 2014
2
people found this review helpful

Well staying here for week and another week for the penthouse , not very impress with maintaining of the loft itself and the space provide . Although is a generous 300 sq M loft , all the bath rooms and extremely tiny and for the master bath room don't even got any shelf could able to put toiletries etc.

I end up need to leave all my wash bags on the floor

Shower areas are small with an uneven tray can't event leave shampoo and and shower gel on top

Staying here for a week and pent house for another week ,wardrobe space limited and we took 12 luggages in total was nightmare to carry up on the hill and event check-in staffs will help u .but just feel so inconvenient after all

Entrance lift are so small got a rather outdated TV in one of the guess room

Loft light switches are not in once place , u probably need good 20mins to switch off the entire loft light

I personally don't really like the place at
All don't think will rent again

Value Rooms
Location Cleanliness
Service
Would you recommend this hotel to a friend?   No.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
2 Mar 2014
Dear Lukas,

Thank you for taking the time to submit a review on the Heinz Julen Loft. We are sorry to hear that the accommodation does not meet your expectations.

- Being built on the mountain side of Zermatt, giving you excellent views of the while village and surrounding mountains, means that access to the chalet is through an ascending walking path, not a road.
Our staff are responsible for transporting your luggage, meaning that there is no inconvenience for you, as your luggage is put by our staff in the chalet, ready for you.

- Taking into consideration where it is located, and the vision of the architect, the rooms are designed in a way that the living area is the main focus of the property.
As a result the bedrooms are a good size with adequate wardrobe space, and the en-suite bathrooms functional. Apologies if the wardrobe space and shelves under the sinks are not enough for your clothes and toiletries. Any other problems you might have in the bathrooms we would be happy to address, if they were reported to us.

- One of the TV in the bedrooms has malfunctioned and we are in the process of replacing it, that is why it was temporarily replaced with an older model.

- Because of the lighting design and the size of the living area the light switches are grouped in 2 main area and all switches are labelled for the guests' convenience. How everything works, was also shown to you by our staff when you checked in.

- Again, because of the location and design of the building, a 3 person elevator was what could be built there, to complement the entrance by stairs you have to the chalet.

Overall, we have excellent guest feedback on the Heinz Julen Loft, but then again we cannot make everyone like the property. For all the inconvenience you might be experiencing we like to offer you
2 bottles of champagne.

Thank you for booking one of our chalets and for your feedback. Hopefully you have a great time in Zermatt.

Nikos
Resort Manager
The Mountain Exposure Team
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
QATAR2007
Doha, Qatar
Level 6 Contributor
244 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 164 helpful votes
“absolutely fabulous..”
Reviewed 19 January 2014 for a stay in October 2013
2
people found this review helpful

i went there with 3 other girls ... and really it's very beautifull chalet ..

it has 3 bed room very good size .. large living aera .. small kitchen where you can find every thing you want to make a warm meal in cold weather .. suna .. hot-tub..system sound ..big balacony .. and amzing view of zermatt ...

what i didn't like it the t.v there is no international chanel .. and the W.C very small ..

the man who help us very cute very helper .. good service ...

and good rate ..

i really feel relax and happy to stay there .

i will add the photo from my iphone checke it later .. thank you.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: the view from the blacony
Liked least: the toilets
Travelling group: Friends
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Large groups
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
YousufAlG...
Dubai, United Arab Emirates
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
“Could not ask for more!”
Reviewed 6 July 2012 for a stay in July 2012
3
people found this review helpful

Stayed here with the family in early July. For a family of 4 we had plenty of space (more than we needed). The inside of the loft is furnished very nicely and gives this cozy yet artistic feel. The rooms are very comfy, yet a bit exposed to the rest of the house. The sauna and jacuzzi were to get back to, especially after cold or rainy days. The loft sits on a hill, which gives a great view of Zermatt. To get to town from the loft, its a shirt walk to the elevator right next to the Omniya hotel, which take you right to the center of town. Shops, restaurants, pharmacies, supermarkets, coffee shops, and the train station are all within a 5-10 min walk from the loft.
The loft has all the things someone might need, and is great to stay at with a family. However, I wouldn't suggest to stay here with elderly people or anyone with a physical disability, as the short walk to the loft from the lift is rather steep and can get a bit tiring.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: The location and interior of the loft.
Liked least: Rooms are not very sound proof and a bit exposed.
Travelling group: Family with Teenagers
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Families with young children
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Florian G
Level 4 Contributor
35 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 14 December 2015 for a stay in November 2015
Google Translation

Value Rooms
Location Cleanliness
Service
Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Enter dates for more accurate prices
2 guests
Adults2
Children0
Apply
Do you own a holiday rental? List it here.
Extra income
Earn money by renting out your home. With no up-front fees and no contract, you keep more for yourself.
Easy to manage
Confirm bookings in one click and track everything from enquiry to check-out – even while you're on the go.
Trusted by travellers
With millions of reviews and protected online payments, TripAdvisor helps travellers book your home with confidence.
Set up your free listing