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Reviews (563)
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All reviewssan salvatoreholiday innlive cookingmodern roomslugano lakenice hotelhotel locationthe air conditioningnight staywalking distanceevery morningbuffet breakfastnice roombusiness tripgood sizeper nightparadiso
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57 - 62 of 563 reviews
Reviewed 21 December 2016 via mobile

Awesome hotel, provided a great room.. great spread at breakfast, crepes were amazing. We enjoyed our stay, housekeeping went above and beyond our expectations!! Thank you All at Admiral Hotel.. location is fantastic, bus available to downtown Lugano and station right outside the hotel, otherwise walk to the lake about 5 minutes...

Stayed: December 2016, travelled with family
1  Thank Arshsahni
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AndreaCorrias, Direttore generale at Hotel Admiral, responded to this reviewResponded 27 December 2016

Dear Mr Archsahni

Thank you for your wonderful review and for having grasped all our strong points as our new and spacious rooms, breakfast with all fresh produce and freshly prepared. Our hotel is located in a strategic position, just off the motorway exit Lugano south and a short walk from the promenade along the lake to the city center.

thanks again to wait for a new stay at hotel admiral lugano

best regards Gm Andrea Corrias

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Reviewed 13 November 2016

Very basic hotel; great location, but minimal services. There were noisy renovation works which made it impossible to nap during the day, and which caused the closure of the bar and restaurant. These facts should have been made known at the time of the reservation. Also, during an early (6 am) check-out, the front desk ripped me off by 4-5 Swiss francs for "taxes" that duplicated other taxes; not nice!!

Stayed: November 2016, travelled solo
Review collected in partnership with this hotel
Thank 563Tom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AndreaCorrias, Direttore generale at Hotel Admiral, responded to this reviewResponded 19 November 2016

Dear Mr Tom,

thanks for your review. In these period, low season for ticino, we are working to make a better offer to our guest and to renovate the hotel it self....

we are sorry for some problems could be happens but it's only for our guest ....
at the moment all the food and beverage area is under total renovation to have a nice new area for the spring time.

city tax chf 4.70 per person per night are always not included in the rate that you pay on the operator or that you can se online, so that there has been any ripped from our front desk and any duplication of taxes.

all the best

GM Andrea Corrias

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Reviewed 3 November 2016 via mobile

Being on a regular basis for business in Lugano I like to test new hotels each time. This time we check out the Hotel Admiral Lugano. From outside it starts to show its age. The receptionist doesn’t really speak English so I switch to my broken Italian. The lift and the corridors look even older than the outside but the room is a positive surprise: it has been renovated and looks like in a regular modern city hotel with a large cozy bed.

As they offer no free mineral water I put my bottle into the fridge just to find out that the fridge doesn’t work. Being ready to sleep I try all light-switches but the bright ceiling-light at the door just won’t switch off. After calling the reception they explain that – as mentioned in the title – they have connected it to a motion detector which will automatically shut off after about 5 minutes. What an annoying feature! And beware if you need to go to the bathroom during the night: you will wait another 5 minutes to go back to sleep again.

The breakfast then is quite uninviting. Okay, they serve several sandwiches at the buffet but the sausages, bacon, and scrambled egg are cold as they didn’t bother to switch on the food warmers. They serve fruits that are not ripe. They serve coffee in a glass jug but no warm milk. They serve toasts that are cold. You just don’t get the impression that you are in a 4-star hotel.

Conclusion: there are so many better hotels in Lugano in this price-range.

Stayed: November 2016, travelled on business
2  Thank Dino W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 November 2016

good location, comfortable beds, would say a excellent 3-star hotel. Swimming pools were not available because of renovation.
Absolutely fantastic breakfast!! Immens choice of everything, small sandwiches, fresh fruit, you don't have to eat until diner!!
Nice and friendly staff

  • Stayed: October 2016, travelled with friends
    • Value
    • Cleanliness
    • Service
Thank Anna P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AndreaCorrias, Direttore generale at Hotel Admiral, responded to this reviewResponded 6 November 2016

Dear Anna,

thanks a lot for your nice review. we have take a note of all your write as line for the future of our building

all the best

GM Andrea Corrias

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Reviewed 29 October 2016 via mobile

This hotel is in a good location of staying in Lugano - just off the main highway into town and walkable to the lake front.

It advertises itself as 4 star but this must be on some sort of scale out of 8 as this is a 3 star hotel everywhere else on the planet.

It's clean and the rooms have been recently modernized but the bathrooms remain dated with a shower over a tub and cramped - would have been better to make them walk in showers.

The AC did not work and the room was very hot so had to open the windows but that made sleep difficult due to street noise

Has on site parking and serves a decent breakfast - it's an average forgettable place but if it meets your location and budget requirements you could do worse

Stayed: October 2016, travelled on business
Thank Liam B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AndreaCorrias, Direttore generale at Hotel Admiral, responded to this reviewResponded 6 November 2016

Dear Liam,

thanks a lot for your review. i've take notes of all your points to do better for the future.
kindly regards

GM Andrea Corrias

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