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2 - 7 of 173 reviews
Reviewed 21 June 2017

Great location, friendly stuff, cosy, nice environment. We enjoyed our stay very much. We are both lactose intolerant, they took extremely good care of that as well. They were helpful, spoke good english, and the kitchen of the hotel is also great. I advise you to eat dinners there too. Thank you very much!

Date of stay: June 2017
Trip type: Travelled as a couple
Review collected in partnership with this hotel
Thank marencsak_noemi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ketrin K, Segretaria at Hotel America, responded to this reviewResponded 28 October 2017

Good afternoon,
thank you very much for your lovely comment about our hotel.
We are very pleased that you have spent a good time in Locarno and that you have enjoyed your stay.
It was a great pleasure for us having you here, we hope to have the opportunity to welcome you again in our hotel.

Kind regards from Locarno
Hotel America

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 June 2017 via mobile

From outside a bit inconspicuous, the hotel from the inside is absolutely charming! Everything is decorated with love, the rooms are cozy and the old cellar is a must-see. The staff was very friendly and helpful. The location is fantastic, many great restaurants and sightseeing spots are nearby. It was a bit loud, as the restaurant has its storage in the yard and the other guests did not consider it a bit loud to roll their trolleys across the hallway in the middle of the night. But bottom-line: I would come back here again.

Date of stay: June 2017
Trip type: Travelled with family
Thank 293katrinr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ketrin K, Proprietario at Hotel America, responded to this reviewResponded 28 October 2017

Good afternoon,
thank you very much for your lovely comment about our hotel.
We are very pleased that you have spent a good time in Locarno and that you have enjoyed your stay.
We are sorry very much for for these inconveniences
It was a great pleasure for us having you here, we hope to have the opportunity to welcome you again in our hotel.
Kind regards from Locarno
Hotel America


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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 May 2017

Just off the central Piazza the hotel is ideally suited. It happened to be a festival of street food in the square so one evening was a bit noisy. The room was comfortable and clean, but why are there no hooks in the bathroom? The only negative point was the sound of shoes on hard floors of people arriving or moving late at night.

Date of stay: May 2017
Trip type: Travelled as a couple
Review collected in partnership with this hotel
Thank richardtJ2359AN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ketrin K, Leiter Front Office at Hotel America, responded to this reviewResponded 18 May 2017

Dear Richard,
thank you very much for your comment about our hotel.
We are very pleased that you have spent a good time in Locarno and that you have enjoyed your stay.
Our Hotel is in the city centre and unfortunately, when there are events it's always a little bit noisy.
In the bathroom we definitely have to put some hooks, we apologise for the inconvenience.
It was a great pleasure for us having you here, we hope to have the opportunity to welcome you again in our hotel.

Kind regards from Locarno
Hotel America Team

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Reviewed 11 October 2016

I chose Hotel America because of its address (Piazza Grande, no # given). That is a bit of a misnomer: the only part of the establishment fronting the Piazza is the narrow end of its restaurant, the rest being tucked in the narrow, winding, cobblestone streets of the old city. Fair enough.
For what it charges, though, and for a supposed three-star hotel, it's hard to see the correlation. The rooms are quite exiguous, the shower stall so small it's hard to slither into, the amenities not plentiful, the TV screen quite small with half of the channels non-functional (but at least CNN & BBC1 were available). No on-demand movies, though. Not quite what was hoped for.
No AC at all; this was not a problem in mid-October, though the room was a bit on the chilly side.
The location is certainly good, but there is no parking. Clients can get a daily rate of Sfr. 19.- (a bargain in Switzerland) at the Casino/Centro Parking garage, a 5-min. walk away.
All-in-all, a bit overpriced & overrated for what is offered, but not a bad solution.

Room tip: One room on each floor appears to be larger and may have a view of the Piazza, the ones to go for if available. Others are quite small.
Date of stay: October 2016
  • Trip type: Travelled solo
    • Location
    • Rooms
    • Service
Thank slfaesi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ketrin K, Leiter Front Office at Hotel America, responded to this reviewResponded 16 October 2016

Good morning,

we thank you for your comment.

We regret that you haven't enjoyed your stay. The satisfaction of our customers comes first.
The rooms are not very big but there is all that you need (for a 3 stars hotel).
We'll take note of your comment that will definitely be useful to improve in the future.

It was a pleasure for us having you here, we hope to have the opportunity to welcome you again in our hotel.

Kind regards from Locarno
Hotel America

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Reviewed 13 July 2016

I stayed here with 3 friends. The is a very charming hotel and location is excellent, right on the Piazza Grande. We stayed in a very nice room on the top floor which was elegant renovated. Staff was friendly and after 3 night we felt almost part of the family. We had 2 dinner at the restaurant. All 4 of us really liked the food, specially the hot stone and the cold cuts. Breakfast was also good. If you are looking for a good old hotel with nice history this is a good choice.

Room tip: Book the suite with 2 rooms. Very nice on the top floor,
Date of stay: September 2015
  • Trip type: Travelled with friends
    • Location
    • Rooms
    • Service
Thank FilipSwede
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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