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“Nice hotel with new family rooms and a playground”

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Berghotel Randolins
Ranked #18 of 33 Hotels in St. Moritz
Certificate of Excellence
Reviewed 3 September 2016

We stayed in a family building across the road from reception. The building is very nice, everything is new. There is a nice play room with new toys and a micro kitchen where you can prepare formula for babies and sterilize bottles. We stayed in a family studio with balcony. The bunk bed has barrier with gate, so it's appropriate for the children off all ages, even for the babies. Very clever solution! Also room was equipped with a nappy disposal bin, very convenient if you travel with toddlers. All the beds and the pillows were comfortable and the balcony had a magnificent view to the mountains. The breakfast was nice, the restaurant has baby chairs and small play corner with lego.
There were few things I didn't like, though:
- Dinner. The choice of food in not very rich, some of the meals look like the frozen meals you can buy at Coop. The service is variable. Sometimes they take your plate as soon as you put your fork on the plate, and sometime they forget about you for ages. On the last evening we have been waiting for dessert (which was included in our half-board) for 20 minutes and then just signed the check for the drinks and left. I think they really should improve the quality of meals and service in the restaurant. Breakfast was OK, though, no problem with it.
- The door in the family building opens automatically (reacts to children as well) and immediately behind the door there is a road. You have to walk along the road (without pavement) to reach the playground. I think that it might be good to mark the area between the entrance of the family building and the stairs to the reception as zebra crossing to attract additional attention of the drivers.

Nevertheless, I liked this hotel a lot and I can highly recommend it to the families.

Room Tip: Rooms in the family building are the best for the family.
See more room tips
  • Stayed: July 2016, travelled with family
    • Value
    • Rooms
    • Service
Thank Kseniia T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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11 - 15 of 171 reviews

Reviewed 28 August 2016

We stayed at the Randolins for 2 nights.

The room:

We booked a room for 4 with a separate bedroom for my wife and I and a bunk bed room for the kids. The rooms were beautiful with lots of space and an incredible view of the mountains. The beds were comfortable. There was a balcony to sit out and have a glass of wine on to watch the mountains or see the incredible stars at night. A great room. One of the best on our trip.

A couple of cautions:

My son stayed in the top bunk of the bunk bed which had a weird ladder made of ovals which looked cool but was very difficult to climb. He seemed up to the job but cuddling at night was difficult for the adults!

The shower leaked onto the floor because the seal wasn't very good. Nothing some towels couldn't fix.

Service:

The service and staff were excellent. Very kind people who helped at every turn.

Other amenities:

The included breakfast was excellent. We did not eat there for dinner but the menu looked very good. Because we have small kids we went to "The Piz" in town which was awesome for a family.

The playground on site was on the older side but it had a flying fox and some fun swings, etc. The kids loved it. It did strike me as a little dangerous that the hill down to the parking from the playground was so steep and had rocks but I suppose it is the Swiss Alps :-)

The children recreation room in our building was great. The kids loved playing with the kitchen set and on the bean bag chairs.

There are on-site mountain bikes and tours, etc. We went off on our own but it was great to have the amenities on site.

We did not try the spa but it looked great. For next time!

Overall:

Although it is a bit outside of the main part of town it is exactly what we were looking for. It was a very well run facility with excellent environments and great staff. The value was excellent and I would recommend it to anyone though it does help to have your own car.

  • Stayed: August 2016, travelled with family
    • Location
    • Sleep Quality
    • Service
Thank Huckleberry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 August 2016 via mobile

We stayed at this place during our participation in the race, it is quite conveniently situated near st moritz and the starting and finishing towns. The breakfast was good and they start offering since 7am which was very good before the starting of the race. We came only for the wknd but definitely we will come back again for a "wanderung" holiday next sommer

Stayed: August 2016, travelled with family
Thank Miavenda
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 August 2016

Our room here was the best we had in the whole of our Swiss vacation. Very cozy place. Unfortunately we only stayed here for 1 night. We should have stayed more. The location is so scenic that you can spend the whole day looking outside your balcony. Food was nice. One work of caution though for families - The reception is located in a different building higher up the mountain(inside the huge campus), and you will need to carry your own luggage from the reception which was a bit painful for us considering we had heavy baggage with us. Also, we were in the first floor, and there was no lift available to carry our luggage.
Since the reception is in a separate building, if we needed anything (like we asked for kettle), we had to go ourselves to collect it. Service is not there at your room, but everything is available at the reception.
Still , we enjoyed our stay here.

  • Stayed: March 2016, travelled with family
    • Location
    • Sleep Quality
    • Service
1  Thank Jonsy77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 August 2016

The hotel restaurant definitely lives up to the ritzy feel of St. Moritz. Large and spacious with big windows and beautiful views, but the rooms weren't quite the same. Hotel is nicely situated at the top of St. Moritz, breakfast was ok, and there's a free shuttle that takes you to the city center.

  • Stayed: August 2016, travelled with family
    • Value
    • Cleanliness
    • Service
Thank Kertej
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Berghotel Randolins

Address: Curtins, Via 2, St. Moritz 7500, Switzerland
Region: Switzerland > Swiss Alps > Canton of Graubunden > Engadin St. Moritz > St. Moritz
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Ski-In / Ski-Out Spa Suites Wheelchair access
Hotel Style:
#9 Ski-In / Ski-Out Hotel in St. Moritz
#12 Spa Hotel in St. Moritz
Price Range: $219 - $517 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Berghotel Randolins 3*
Number of rooms: 65
Official Description (provided by the hotel):
Situated high above St. Moritz on the famous Suvretta hillside, the Berghotel Randolins can be found right at the ski slopes and hiking trails. It features a wellness area with panoramic views. The outdoor hot tub offers superb views of the Piz Corvatsch mountain. There is also a Finnish sauna offering great views of lake Champfer, a Bio sauna, and a fitness room. Massages are available on request. All guest rooms in the Berghotel Randolins are comfortably furnished and some of them boast a balcony with superb views over the mountains and the lakes. The kitchen team will spoil you with tasty regional specialities. Buffet breakfast is included every morning. Upon prior reservation, a free pick-up service is available from St. Moritz Train Station. For stays of 2 nights or more, in summer the use of all regional buses and cable cars is included in the price and in winter, ski passes are available at discounted rates at the hotel. ... more   less 
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Also Known As:
Randolins Hotel St Moritz

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