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“Almost Great”

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Victoria Jungfrau Grand Hotel & Spa
Ranked #3 of 40 Hotels in Interlaken
Certificate of Excellence
New York City
Level Contributor
275 reviews
91 hotel reviews
common_n_hotel_reviews_1bd8 630 helpful votes
“Almost Great”
Reviewed 20 August 2007

This is an outstanding hotel. The lobby and public areas are beautiful. The gourmet restaurant is excellent. My wife loved the spa, workout facilities and various treatments. My children really enjoyed the kids' club. The bedrooms and bathrooms are lovely--but not spectacular. The nightly entertainment was also very nice.

For mountain resorts in Europe, this is one of my favorites. There are flat screen tvs, nice qualities beds, pillows and linens. The breakfast was exceptional--really good coffee. Our kids loved the popcorn and cokes brought into the room for them.

The location is very nice being a couple of minutes just out of the center of Interlaken. Interlaken is small so it is a two minute walk back into the center.

The only reason I gave this hotel 4 instead of 5 stars is to differentiate it from the truly great hotels around the world. The Victoria, while beautiful, is not the same experience as the Four Seasons in Provence or the Villa d'Este on Lake Como.

We would definitely come back and this hotel has to be one of the great hotels found in the Swiss Alps. We liked it as much as any we have found in the mountains of europe.

  • Liked — Fantastic breakfast and friendly staff
  • Disliked — no air conditioning or fans
  • Stayed August 2007, travelled with family
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
8 Thank laabis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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English first
new york
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 7 August 2007

The Victoria Jungfrau Grand Hotel and Spa was one of the most beautiful hotels that we have ever been to. The rooms are very large with a king bed and pull out sofa if needed. Decor is elegant with silk covered walls and large sumptious marble baths. The rooms my family stayed in had enormous closets. One of our rooms had the most breathtaking view of Jungfrau. Upon arrival my 3 teenagers were welcomed with popcorn, cake, chocolates and cokes set up on an end table. More importantly, the staff here are wonderful. The spa staff and concierge go out of their way to assist you in any way possible. We are looking forward to visiting this hotel again.

  • Liked — spa
  • Disliked — i loved it all
  • Stayed August 2007, travelled with family
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
2 Thank bellamaria
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Scotland
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed 31 July 2007

Just back from our tour of Switzerland and this Hotel was a standout. From the concierge to cleaners everyone was helpful and courteous.

Our room while not having a balcony was still spacious, clean and well kept. Bathroom was very nice with a large dressing room are which the wife liked! Our view was of the harder which was a neck straining look up but did provide pleasant views of the numerous paragliders that navigate down to the area in front of the hotel. The hotel could have provided more bath soaps and lotions etc.

The spa and swimming pool was superb!! Lots of treatments and facilities with the usual ice tank to cool off in after the sauna and hammam. Still haven't plucked up the courage to use that yet.

We went to three restaurants the best being La Terrase which requires a jacket and tie although some scruffs were allowed in without!

Would definitely go back and probably will do next year!

  • Liked — Grandiousness!!
  • Disliked — Being next to Hooters (this was actually a plus!!)
  • Stayed July 2007, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank Travelaholics
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Essex, England
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 28 July 2007

The Victoria Jungfrau is THE place to stay in Interlaken. Yes it is quite expensive but 5 star hotels are. The staff we found to be polite, courteous and knowlegeable. We were upgraded to a junior suite because we booked well in advance with Kuoni who we also rate highly.
The Terrasse restaurant was superb - the food and service were of outstanding quality and the breakfast which was at the same place was very nice with a large variety of food and drink but not up to the amazing experience of breakfast at the Table Bay Hotel in Cape Town, but that's another story!
Our room was always cleaned to the highest of standards but the only slight downside was the lack of air conditioning, this has led us to rate the hotel four out of five, otherwise it would have got the full five stars.
Thoroughly recommended.

  • Liked — Quality and position.
  • Disliked — Lack of air con
  • Stayed July 2007, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank travelwisely_7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Asia
Level Contributor
38 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
Reviewed 5 July 2007

No doubt would have been stunning 50 years ago, but now I found the hotel tired and certainly not worth the very high prices.

Location is a main negative, its too close to the main strip, complete with a Hooters next door. Noisy, and spoils the whole experience. Stayed in a Jungfrau Suite, again, the room was tired and not all that clean. Felt like it had been gathering dust for a long time. The park opposite is like a bazzarr on weekends. Awful.

French restaurant was only average for dinner although the breakfast is very nice. Staff were professional but not particularly friendly.

All in all, only a mediocre experience and definately not worth the price.

  • Stayed July 2007
    • Value
Helpful?
5 Thank NGG-22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Victoria Jungfrau Grand Hotel & Spa

Property: Victoria Jungfrau Grand Hotel & Spa
Address: Hoeheweg 41, Interlaken 3800, Switzerland
Phone Number:
Region: Switzerland > Canton of Bern > Bernese Oberland > Interlaken
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#1 Luxury Hotel in Interlaken
#1 Romantic Hotel in Interlaken
#2 Business Hotel in Interlaken
#5 Family Hotel in Interlaken
Price range (per night): $682 - $1,147
Hotel Class:5 star — Victoria Jungfrau Grand Hotel & Spa 5*
Number of rooms: 212
Official Description (provided by the hotel):
Interlaken's Leading Hotel, housed in palatial building with fine views of the Jungfrau Mountains. ... more   less 
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Also Known As:
Victoria Jungfrau Grand Hotel Interlaken
Victoria Jungfrau Grand Hotel And Spa
Victoria Jungfrau Grand Spa

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