Front desk was great. Housekeeping was great too. Even if they don't speak German (as some reviewers mentioned), all of them I encountered were pleasant and helpful. I got lost on the way to the pool and the nice housekeeper walked with me all the way to the pool, that was very nice. The guys who checked us in were nice too, I can't complain at all.
The lobby is stunning. And the rooms don't disappoint either . The bed is AWESOME! It's a HÄSTENS bed, NICE!!!! The only thing I'm bummed about is that we got the "most basic room". It was facing the parking lot towards the back so NO VIEW AT ALL. And there was so much noise coming from upstairs and downstairs :( (I believe we were right above some storage space). And I get it, we used points, but it would have been such a nice touch if they would have given us a room with a view, especially since the Hotel seemed empty. It's the little things that make a HUGE difference. Also why are all parking spaces blocked for a group of cars that don't even show up that day...didn't make much sense. Oh well...there are worse things...More
- Free Wifi
- Free Parking