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“Lovely hotel with super staff” 5 of 5 bubbles
Review of Ski Lodge Engelberg

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Ski Lodge Engelberg
Ranked #2 of 22 Hotels in Engelberg
Certificate of Excellence
Hampshire
Level Contributor
57 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
“Lovely hotel with super staff”
5 of 5 bubbles Reviewed 18 September 2011

My wife and I have just got back from a thoroughly excellent week at the Ski Lodge Engelberg. The Ski Lodge is conveniently located right next to the railway station, so, having stepped off the train, you've only got to wheel your case for a few dozen meters to be at their front door (although my wife found it slightly challenging to drag her case up the short gravel path in front of the hotel, which doesn't appear to be entirely wheeled-case friendly).

Our room (22) was clean and bright and simply, but adequately, furnished, with a small balcony and a lovely view across the hotel's pretty terrace to spectacular views of the mountains beyond. The bed was very comfortable. My only gripe about the room would be that it didn't have a "proper" shower, which is something I really look forward to after a day of hiking. I don't know if this is a common feature of all the hotel's rooms, but it might be something to ask about if this sort of thing is very important to you.

We ate in the hotel's restaurant five nights during our stay (they were closed the other two nights) and every course of every meal we had was excellent.

The breakfasts were pretty standard for this sort of hotel, with a good selection of cereals, cold meats, cheeses, eggs, bread, etc.

The hotel was fairly quiet while we were there, so we had lots of opportunity over the week to chat with the staff, who were really friendly and helpful and able to provide lots of useful information about the area and things to do. They really made us feel welcome and helped to make a good holiday properly great.

We really enjoyed our stay at the Ski Lodge and would not hesitate to recommend it to others.

Room Tip: You shouldn't be in your room. You should be outside taking in the magnificent scenery. Or at le...
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  • Stayed September 2011, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
Thank Nelly59CR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EricSpongberg, Owner at Ski Lodge Engelberg, responded to this review, 19 September 2011
Thank you for the kind words, and nice to hear that enjoyed your week here! September is definitely our favourite summer month, with warm days but with the crisp air and colors of autumn. We hope to have you back some other time!

Best regards from the whole team.
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198 reviews from our community

Traveller rating
    132
    50
    10
    1
    5
See reviews for
33
52
10
9
Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (22)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Swedish first
  • Any
English first
Saint Louis, Missouri
2 reviews
4 of 5 bubbles Reviewed 5 September 2011

The location of this Lodge is excellent and you can see it as soon as you exit the Railway Station. Engelberg is a very small town and you can pretty much see everything from the Station. We were 3 adults staying there and had a double and a single room. The rooms were very clean and had balconies overlooking the hills. The single room also had two beds (just like the double room), the only difference between the two rooms being - the wash basin in the single room was outside the bathroom. In spite of having 2 beds, the single room was much cheaper than the double. I don't know if they have a "per person" charge for the single room, but I would recommend it if it's a couple looking to just spend the night there. Almost everything (barring 3 restaurants) in Engelberg closes at 6.30pm (COOP closes at 7), so you should plan accordingly. The staff at Ski Lodge was very, very helpful and gave us personal attention. It's a small hotel, without a restaurant. But there is an in-house bar, if you need anything.

  • Stayed August 2011, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Shredder069
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EricSpongberg, Owner at Ski Lodge Engelberg, responded to this review, 19 September 2011
Thank you for the praise and for taking the time to review us!

Just to clarify the single room question: During calmer days, we try to upgrade our guests as often as we can. Hence the size of the "single room". And - too bad you missed out on the restaurant. It was closed during your stay (Mondays/Sundays during summer), but we hope to have you back here so you can try Jonas' cooking some day soon.

Cheers from the whole team!
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Wollerau, Switzerland
Level Contributor
52 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
1 of 5 bubbles Reviewed 5 September 2011

First impressions and greeting very poor, we barely received a hello or welcome when we arrived through the door. Certainly no smile or eye contact.

The staff seemed embarrassed to acknowledge our presence and gave us the impression throughout that we where somewhat inconvenient.

Room very average,for example , tv reception didn't work or bedside light. Very ordinary sub ikea furnishings.
Shower very basic and from a bygone age, no dressing up with old skis will disguise a sixties bathroom....

Dinner in the evening was a disaster,although not due to the cook who tried his best and was sweetly charming.

We had pre-booked a family meal for 7 pm, the earliest time available, due to the fact that we have three small children. When we arrived at 7.05 pm the restaurant door was still locked........

We had to go looking for a member of staff to open the door, as we had when we had come for evening drinks at 5pm.

We were trying to spend money here but your weren't helping us !

Our children where really hungry at dinner and we had to endure a long and irrelevant service. There is a big difference between guests who are lingering and enjoying a slow dinner with conversation, and parents with small children who need them fed quickly !

Can I suggest that you cater for children ?

It appears to us that this place is a no more than a youth hostel with no capital expenditure for its future.

  • Stayed September 2011, travelled with family
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank EPIEG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EricSpongberg, Owner at Ski Lodge Engelberg, responded to this review, 16 September 2011
Dear ElizabethIsabella,

I'm sorry you found your experience so terrible, and we would have loved to hear it during your stay so we could have had a chance to improve. We have already been in contact with you about giving us a second chance, and I really hope you take us up on the offer.

You are right about us not being a perfect restaurant to get kids fed quickly, but we are happy to take on the challenge if you give us some notice. About investing and restoring the hotel - we are continuously improving the hotel - 2010 we built an entire new reception and restaurant extension - adding 100m2 to the hotel. This year, we are redoing the whole old dining room - and we'll keep on doing everything we can to improve the Lodge for our guests.

All in all, we sincerely apologize for your lackluster experience, you have given us valuable feedback on how to improve and we really hope to have you back in winter and show you what we really are about. And show you our brand new restaurant too.

Best regards,

Eric Spongberg
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Zurich, Switzerland
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 15 August 2011

My Wife and I celebrated our wedding over a weekend with friends and family flying in, as we are not native Swiss, only residents, coming from DK and NL. We decided on Ski Lodge as the location for the parties (two nights) and we all spend the night here (almost 90 people). I have to say that the Ski Lodge scores top ratings on all accounts, from the great food of Jonas in the kitchen, to the organisation of Matilda and Olivia and the friendly and helpful attitude of all staff. It is very low key, no sucking up or snobbery, but genuine friendly approach. The place is homely in appearance with a modern Nordic twist. It is predominantly a place for the skiseason, which is obvious by the lack of "business/city appliances" such as iron and iron boards in the rooms and drycleaning services. But honestly, who can blame them, and for the dry cleaning one of the hotel staff offered to take a pair of pants 30 min down the mountain!

Whether for a skitrip, a hike in the summer or for a party with friends, Ski Lodge is the best choice in Engelberg!

Room Tip: nice rooms 12,13,22,23
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  • Stayed July 2011, travelled with friends
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank PrinceBeuf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EricSpongberg, Owner at Ski Lodge Engelberg, responded to this review, 19 September 2011
Due to Tripadvisor guidelines, we cant write your names here, so...

Mr X & Mrs X - it was such a pleasure to have you here in our house! We have organized weddings before, but this time was pure magic. Thank you for being such excellent partners when planning the wedding, it makes is so much more fun with people who are really interested in food, wine and the ambience around the whole event.

Your amazing photographer shared his pictures with us to publish on the homepage and... we are in awe.

So a big thank you right back to you, and all your swiss, dutch and danish friends.

And, we wish you a very long & happy marriage :)

The Ski Lodge Team
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Modiin,Israel
Level Contributor
58 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 bubbles Reviewed 12 August 2011

Spent there one night, the room was nice and comfortable, well maintained.
Great view from the balcony.
Breakfast was very good; dinner at the hotel was tasty,
The staff was very helpful. Excellent service.

  • Stayed August 2011, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Oodimen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EricSpongberg, Owner at Ski Lodge Engelberg, responded to this review, 15 August 2011
Thank you very much for your kind words - looking forward to have you back. Glad you liked our cooking too :)
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Ski Lodge Engelberg

Property: Ski Lodge Engelberg
Address: Erlenweg 36, Engelberg 6390, Switzerland
Region: Switzerland > Unterwalden > Canton of Obwalden > Engelberg
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service
Hotel Style:
#5 Business Hotel in Engelberg
#8 Romantic Hotel in Engelberg
Price range (per night): $254 - $498
Hotel Class:3 star — Ski Lodge Engelberg 3*
Number of rooms: 37
Official Description (provided by the hotel):
Ski Lodge Engelberg was crafted after the type of hotels that we enjoy staying at while on vacation. Hearty breakfasts, comfortable beds and personal and friendly service are things you can expect at Ski Lodge Engelberg. Forget the dated interior, bland food, and thin blankets of other hotels. The staff is ready to help you with all aspects of your stay from how to address those aching feet to finding the best snow conditions. ... more   less 
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Also Known As:
Ski Lodge Engelberg Hotel Engelberg
Ski Hotel Engelberg
Ski Lodge Engelberg Europe - Switzerland

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