This hotel was advertised as a 4 star on booking.com when I booked it but this really wasnt the case. The pictures were misleading and I wouldnt stay here again. Positives...it was clean and the food was okay. Negatives...the bed was very very low down and small. We had one pillow and 2 really flat pillows that were more like pillow cases only between the 2 of us and the AC didnt work. There were no tea/coffee making facilities which I would of expected in a 4 star hotel but perhaps this is a Geneva thing and british tv chanels were limited. The staff were hit and miss and often seemed very disinterested. Breakfast was a shambles...we went down to plenty of available tables but all were used and hadnt been cleaned and reset. We had to wait til a member of staff finally appeared to clear one for us. She gave us coffee cups but no cutlery and left the other tables. This was 8am so more people were making their way down for breakfast. There was then no milk, hot water, eggs, orange juice so that took a good 20 mins to get them replenished and one guy litera
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