We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Grand Hotel Kempinski Geneva
Show Prices
Like saving money? We search up to 200 sites for the lowest prices
Nearby Hotels
View Hotel
Certificate of Excellence
  • Free Wifi
  • Restaurant
View Hotel
Certificate of Excellence
  • Free Wifi
  • Restaurant
View Hotel
  • Free Wifi
  • Restaurant
Swiss Luxury Apartments(Geneva)
View Hotel
Certificate of Excellence
  • Free Wifi
View Hotel
Certificate of Excellence
  • Free Wifi
  • Restaurant
Le Richemond, Geneve(Geneva)
View Hotel
Certificate of Excellence
  • Free Wifi
  • Restaurant
View Hotel
  • Free Wifi
  • Restaurant
View Hotel
Certificate of Excellence
  • Free Wifi
  • Restaurant
View Hotel
  • Free Wifi
  • Breakfast included
View Hotel
  • Free Wifi
  • Room Service
Reviews (1,034)
Filter reviews
1,034 results
Traveller rating
506
305
116
61
46
Traveller type
Time of year
LanguageAll languages
More languages
506
305
116
61
46
Show reviews that mention
All reviewsle grillindoor poolview over the lakeroom servicejet d'eauamazing locationfitness centerlac lemanbusiness tripvery nice hotelrooms are spaciousold townfour seasonstrain stationfountainconciergeluxury
FilterAll languages
Updating list...
580 - 585 of 1,034 reviews
Reviewed 10 May 2012

I have stayed here frequently for business and have always been comfortable. The hotel itself is a bit gaudy, but the bed is comfortable and the bathroom is great. Balcony rooms are a nice touch if you can get one. The bathtub is deep- watch out, it's a potential slip-and-fall death trap. Le Grill has a nice menu. The service in the lounge is awful.

Room Tip: Stay away from front corner room on 3rd or 4th floor. The lounge is very loud on the weekend and you can hear music/people with all windows closed.
  • Stayed: January 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Bagokie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LavalleyT, General Manager at Grand Hotel Kempinski Geneva, responded to this reviewResponded 18 May 2012

Thank you indeed for taking the time to comment on your recent stay with us.
We are sorry to learn that the Hotel's interior & exterior architectural features
are not to your taste, although you generally liked your guestroom and bathroom
interior design. With regard to your preference for a room on the 8th floor (with
balcony), should you not have indicated this to our front desk staff, we suggest
that you do it when you make your next reservation. As for the potential danger
of our bathtubs, thank you for pointing this out. Glad to hear that our Grill menu
choice met with your approval, but sorry to hear that our FloorTwo Lounge service
fell short of your expectations.

Looking forward to welcoming you on your next visit to the Grand Hotel Kempinski Geneva.

With kindest regards,
Thierry Lavalley

General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 April 2012

A delightful stay of four days in a very lovely city. Location is perfect - on the lake, near a shopping district, many colourful and varied local (and reasonably priced) restaurants. The rooms were spacious and modern with great bathrooms, an endless supply of fluffy towels and as comfortable bed as one would ever hope to find. The concierges were splendid - kind and accommodating. My only criticism (rather than a complaint) is that the restaurant/s were overpriced. Breakfast is extraordinarily (maybe not for (Geneva!) expensive - choose the continental over the full, and enjoy a gorgeous sunny room overlooking the lake, with excellent service. However, as an alternative, step back a few blocks and enjoy cafe au lait and a delicious marzipan-filled croissant, opera music and ambience francois for less than CHF 8!

Stayed: April 2012
1  Thank greenway255060
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LavalleyT, General Manager at Grand Hotel Kempinski Geneva, responded to this reviewResponded 10 May 2012

Thank you for staying at the Grand Hotel Kempinski Geneva. I am delighted to learn that you enjoyed your visit with us and that we met your expectations.
I am happy to read that you enjoyed the lakeview, the spacious rooms, the comfortable bed, the fluffy towels and the friendliness of our concierges.

I am personally looking forward to your next stay with us.

With kindest regards,
Thierry Lavalley

General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 April 2012

Location is very good, walking distance to the best of Geneva. Rooms are very well decorated and size is fairly good. I have not had breakfast in the hotel but it seemed to be very good quality however a bit crowded.
Overall, very good hotel to stay.

  • Stayed: March 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Gabriel P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LavalleyT, General Manager at Grand Hotel Kempinski Geneva, responded to this reviewResponded 10 May 2012

Thank you for selecting the Grand Hotel Kempinski during your recent stay in Geneva. I am delighted to learn that you enjoyed your visit with us and that we met your expectations.

I hope to have the pleasure of welcoming you back and meeting you on your next visit to the Grand Hotel Kempinski Geneva.

With kindest regards,
Thierry Lavalley

General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 April 2012

In my opinion the worst choice among the better hotels in Geneva . Very impersonal , like a cruise ship , made for the masses. Room was large and clean but very generic.
Breakfast area was crowded , buffet not kept fresh and gave a messy impression.
The bar at night was terrible , I have not seen so many working girls in one place before , amazing how a hotel of this standard can allow it self to be the venue for this. Was traveling with business colleagues , some female , embarrassing .

Stayed: February 2012
3  Thank jetlaggad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LavalleyT, General Manager at Grand Hotel Kempinski Geneva, responded to this reviewResponded 4 May 2012

Thank you for choosing the Grand Hotel Kempinski Geneva for your recent stay.
I am deeply sorry to read that our hotel did not match your taste nor meet your expectations.
Your comments about the bar have been seriously taken into consideration, and I sincerely apologize about this uncomfortable situation. Please rest assured that strict measures have already been set into place.

We hope that we will have the opportunity to welcome you back to our hotel on your next visit.

With kindest regards,
Thierry Lavalley

General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 April 2012

OK, the place definitely hits the 5* mark. Amazing decors, great restaurant with an impressive full view of the Jet d'Eau and even a better brekkie, spacy rooms with comfy bed, friendly and professional staff. All this for CHF 600 / night, almost thought to consider it a bargain in a city with sky-is-the-limit prices...

If I ever hit a jackpot, than would definitely stay there again.

Room Tip: Make the most of your stay by choosing the lakeside room, the Jet d'Eau (fountain) view is intoxicating..
  • Stayed: April 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Burek_Polny
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LavalleyT, General Manager at Grand Hotel Kempinski Geneva, responded to this reviewResponded 4 May 2012

Thank you for selecting the Grand Hotel Kempinski during your recent stay in Geneva. I am delighted to learn that you enjoyed your visit with us and that we met your expectations. I highly appreciate your comments about the decor, the bed comfort and the friendly and professional staff. Our commitment is to provide the highest level of service possible and your invaluable comments help us to reach our goals and serve as encouragement to our staff.

With kindest regards,
Thierry Lavalley

General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews