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Reviews (278)
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Traveller rating
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Show reviews that mention
All reviews great location nice lounge train station old town located steps great water pressure little things boutique hotel business room free soft drinks love this hotel coffee machine good size rooms were very clean bed was very comfortable three nights great room
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71 - 76 of 278 reviews
Reviewed 8 April 2019 via mobile

Location is fantastic.
We got off at the train station, walk underground came up in front of the departmntal store, short walk, hotel is there.
Room good size, bathroom great, lots of tv channel, restaurant everywhere, city sq just 5 minutes walk.
Saturday morning there is a weekend market
Would recommend & would stay again
Only comment is that we cant book thru hotel web, we booked thru a 3rd party.

Date of stay: March 2019
Trip type: Travelled with family
Thank Fei-Low
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheBristolBern, Front Office Manager at The Bristol, responded to this reviewResponded 8 April 2019

Dear Fei-Low

Thank you so much for taking the time to share your impression about the hotel online.

On behalf of the whole team, thank you so much for your generosity. It has been an enormous pleasure having you staying with us and we can only hope for having the opportunity many more times to come.

Thank you also for your feedback regarding the booking. I will make sure that our colleagues are aware of it for reviewing and implementing any possible improvement.

Until then, please receive our warmest regards from Bern

Annika Kobielak

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 April 2019

What I love the most about this hotel is the people. They are nice and always smiling, excellent service.

The location is superb also the bar, the rooms are clean, great brand new showers, a nice fitness area (this is a strong asset) and overall comfort. I strongly recommend the Bristol!

Date of stay: April 2019
  • Trip type: Travelled on business
    • Location
    • Rooms
    • Service
Thank Jimenapuente22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheBristolBern, Front Office Manager at The Bristol, responded to this reviewResponded 6 April 2019

Dear Guest

Thank you for your stay and for the time that you have taken to write such a nice review regarding your stay with us.

We hope you had a pleasant journey back home.

We are very pleased that you have kept us in best memory. I am happy to pass on your praise to the team.

We looking forward to welcome you again in our hotel.

Best wishes

Annika Kobielak

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 March 2019 via mobile

Overall a wonderful stay. Loved the situation (close to everything), team (pleasant service), room (was alone in the 17m2, nice queen size bed), decoration (you’re getting quite the feel of a boutique hotel) and all that for a quite reasonable price. The breakfast in my opinion could be improved (eggs, choice of muesli) but still very good. Perfect for a business trip but would also enjoy going back there in family.

Date of stay: March 2019
Trip type: Travelled on business
Thank noe1717
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheBristolBern, Front Office Manager at The Bristol, responded to this reviewResponded 3 April 2019

Dear Noe

Thank you very much for your recent visit at The Bristol. We highly appreciate that you took precious time to let us know that you were satisfied with our overall service performance.
Your appreciation has been passed on to our employees and we can assure you that your comments will definitely be an inspiration to our team to continue their efforts.

We looking forward to welcome you again in the future.

Best wishes

Annika Kobielak

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 March 2019

Good central location, cheerful friendly reception staff.
Clean spacious room with all amenities, large flat screen TV, safe, refrigerator with complimentary bottled water, tea & coffee making facilities. Free WiFi throughout.
Good selection at breakfast.
Would i stay again at the Bristol? - yes without hesitation.

Date of stay: March 2019
  • Trip type: Travelled on business
    • Location
    • Rooms
    • Service
Thank Martin M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheBristolBern, Front Office Manager at The Bristol, responded to this reviewResponded 3 April 2019

Dear Martin

Thanks a lot for your positive review about your stay in our hotel. We are pleased to read that you were totally satisfied with all of our hotel facilities and with our personal service.

We looking forward to welcome you again.

Best wishes

Annika Kobielak

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Reviewed 19 March 2019 via mobile

It’s has a spirit of its own and a modern feel. The rooms are comfortable (although the views not great). Staff very helpful and friendly. Would stay again. The only thing niggly was the quite expensive breakfast for what you get.

Date of stay: March 2019
Trip type: Travelled on business
1  Thank BeataM_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheBristolBern, Front Office Manager at The Bristol, responded to this reviewResponded 20 March 2019

Dear Guest

Thank you for your stay in our hotel and that you have taken the time to write such a nice review. With pleasure we read your comments about the rooms, the staff and the feeling inside our hotel. We will forward your cudos to all our team members.

We will check your input regarding the breakfast to improve our service and hope that we can welcome you soon again in our hotel.

Sunny wishes

Annika Kobielak

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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