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Holiday Inn Bern-Westside
Ranked #7 of 30 Hotels in Bern
Certificate of Excellence
Nottingham
Level Contributor
25 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
“Good stay”
4 of 5 bubbles Reviewed 8 February 2012

Stayed at the Holiday Inn whilst attending a conference in Bern. Location is good, being on the outskirts of Bern but with very good tram and train connections into central Bern. Rooms are pretty much what you come to expcept from a HI - clean, comfortable and practical with everything you really need.The hotel is connected to the adjacent shopping mall which has plenty of places to get food (including a supermarket) cheaper than in the hotel restaurant. The food was nice here but at usual Swiss prices (i.e. not great value) - breakfast was very good. The service whilst polite and friendly, was somewhat average largely because when I arrived (early evening) there was only person on reception who had only started a couple of days ago and wasn't really sure what they were doing.

  • Stayed July 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jon_Nott_UK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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449 reviews from our community

Traveller rating
    157
    214
    58
    15
    5
See reviews for
105
144
30
127
Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (40)
Date | Rating
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  • Chinese (Simplified) first
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English first
San Jose, California
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 31 January 2012

This hotel is fantastic. It lives up to the Holiday Inn name, very clean and well kept. The staff was friendly the entire time we were there. The hotel is connected directly to a shopping mall which is great if you want to shop, eat fast food, or watch a movie. Wonderful activities if it happens to be raining and you don't want to trek outside. The only slight downside is the location of the hotel. It is not directly in the city of Bern, you have to take a train or tram to the city. This is not a huge problem as the transportation systems are flawless but it does take about 10 minutes or so to get to the city and you have to wait for the next train to arrive (even though there are a quite a few that run each hour). It is not a problem if you're not in a rush, and keep in mind when the last trains arrive/depart. In fact it is sort of nice to travel into the city by train and then know that when you get to your hotel the surrounding area will be nice and quiet. Given the fact that the hotel is right next to a train stop, the hotel is very well kept, and it is connected to a mall, the fact that you have travel into town is not a big deal at all.

  • Stayed January 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank psomoff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
165 reviews
75 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 bubbles Reviewed 2 January 2012

the hotel is inside a new commercial center with lot of shops and restaurants. room holiday inn quality. the hotel is quite expensive during business time but you can find good deals during weekends. the hotel is quite far from city center but there is a direct city train link (8min every around half an hour) or a tram to city center (about 25 minutes travel every 10 minutes). in the commercial center there is also the bernaqa, biggest pool and spa in swiss, with discounted entry fee for hotel guest. the parking is inside the commercial center parking with cheap fares for swiss average. the breakfast is excellent but expensive. you can find alternative cheaper breakfast int he commercial center

  • Stayed June 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank marzinihw01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gurgaon
Level Contributor
23 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
4 of 5 bubbles Reviewed 30 December 2011

This is a regular Holiday Inn, so nothing new about the hotel as such. However, the service is what I have usually not experienced in the western world - you would see such genuine, warm smiles and eagerness to help in Asia, Africa and Latin America only. And this was evident on phone when I called to enquire about something while making my booking. And the wonderful experience continued consistently everytime there was a human contact with the hotel.

The room was smallish but adequate; funnily the bathroom door was frosted but with a clear design running through it and it couldnt be secured so privacy was an issue.

Breakfast was ok - better than what one would find at many other European hotels of this rating.

8 minutes train ride to Bern central station (train and bus stops are across the road from the hotel) and the hotel being located next to a very nice shopping mall (Westside) makes this a very well located property.

  • Stayed December 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank SJu70
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Portland, Oregon
Level Contributor
181 reviews
151 hotel reviews
common_n_hotel_reviews_1bd8 116 helpful votes
5 of 5 bubbles Reviewed 14 December 2011

My reviews echo many of the others, which is a good thing. I think the extra 8-min train ride is well worth the brand-new facilities and warmth of the staff (and warmth of the cookies!) Be sure to get on the S5, platform 13 as others have mentioned and you're good to go. The huge Westside mall was great for dinner and chocolates, and the room was very inviting. Wifi was easy and free, and the bathroom amenities are nice (I echo the wet bathroom floor!) Thanks, Holiday Inn Bern! Kathrine was especially nice and super-helpful.

  • Stayed December 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank wandersmuch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Holiday Inn Bern-Westside

Property: Holiday Inn Bern-Westside
Address: Riedbachstrasse 96, Bern 3027, Switzerland
Phone Number:
Region: Switzerland > Canton of Bern > Bern Mittelland District > Bern
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotel in Bern
#5 Luxury Hotel in Bern
#5 Romantic Hotel in Bern
Price range (per night): $205 - $318
Hotel Class:4 star — Holiday Inn Bern-Westside 4*
Number of rooms: 144
Official Description (provided by the hotel):
With conference infrastructure, shopping mall and multiplex cinema, adventure water park complex with fitness center and spa, set in a unique architectural environment created by world renowned architect Daniel Liebeskind. This modern Hotel was built in 2008 and is with its 144 guest rooms and 11 meeting rooms part of the Westside Center Bern. The new urban destination on the outskirts of Bern. The hotel is easily accessible by public transports and by car. ... more   less 
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Also Known As:
Holiday Inn Bern-Westside Hotel Bern

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