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All reviews old town small pool worth coming back modern hotel short walk pool area walled city own garden reasonable size hot and cold food excellent shower plenty of free parking hire bikes fantastic hotel star hotel breakfast was included nice bathroom
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Reviewed 1 October 2018

The San Marco is a small hotel just outside Lucca's walls. The rooms are medium sized, the bathrooms a bit on the small side - but very practical and immaculately clean. Beds are good, AC well functioning, the area is quiet - and breakfast is also considerably over average for an Europe city hotel. I have been back several times over the last years, and the hotel is very well kept with continuous renovations and improvements from year to year. This year the bikes were new and of better quality than regular hotel bikes. The hotel is also one of the few in central Lucca that have a pool - in a small and peaceful back-garden. However, what makes the place stand out is the friendliness and hospitality of the hotel staff. When we arrived several hours before check-in time and asked if we could deposit our luggage, they went through the rooms and found one that already was ready for us.

Room tip: All rooms are good! Second-floor rooms towards the garden have a nice morning view towards the church of San Marco.
Date of stay: September 2018
  • Trip type: Travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank ingme2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelSanMarcoLu, Responsabile relazioni pubbliche at Hotel San Marco, responded to this reviewResponded 3 October 2018

Dear Guest,
what can we say to adequately thank you for your great review?
We hope to see you soon again,
Margherita
Marketing Dep.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 September 2018 via mobile

Stayed here for two nights at the start of a holiday In Tuscany. On arrival at the hotel we were greeted by Fabio, who took the time to show us a map of the town- explain the quickest route into town, places to see etc. All the staff were extremely friendly and welcoming. Hotel spotlessly clean- rooms lovely and outside are a little haven- just wish we had known there was a pool! Breakfast offers an excellent choice and something for everyone. Would definitely recommend and return.

Date of stay: September 2018
Trip type: Travelled with friends
Thank Penny S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelSanMarcoLu, Responsabile relazioni pubbliche at Hotel San Marco, responded to this reviewResponded 3 October 2018

Dear Guest,
what a wonderful review! We thank you so much and we wait for your return!
Best regards,
Margherita
Marketing Dep.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 September 2018

Just stayed one night at this fantastic hotel ideally located just outside the historic walls. What makes this hotel really special is the amazing hospitality from the staff. Upon arrival the team said 'treat this as your home' and went out of their way to create an incredible stay.
Highly recommend renting one of the bicycles and spending the day cruising around. You will leave feeling well looked after and having met some great people.
Thank you Hotel San Marco for such a great experience.

Date of stay: September 2018
  • Trip type: Travelled solo
    • Location
    • Rooms
    • Service
2  Thank Sophie M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelSanMarcoLu, Responsabile relazioni pubbliche at Hotel San Marco, responded to this reviewResponded 4 September 2018

Thank you Sophie for such a great review!
We hope to meet you again, not just for one night... as Hotel San Marco is like a house, you could choose to stay longer!
Best regard and see you soon,
Margherita
Marketing

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 August 2018

I have stayed in this hotel a couple of times for business trips to Lucca. It's a nice clean hotel with very friendly staff, nice breakfast a small pool and very close to the Walls. Bicycles are available to go to the City anytime.

Date of stay: July 2018
  • Trip type: Travelled on business
    • Value
    • Sleep Quality
    • Service
Thank brah_voh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelSanMarcoLu, Responsabile relazioni pubbliche at Hotel San Marco, responded to this reviewResponded 4 September 2018

Dear Guest,
thank you for giving advices to other guests and for such a nice review!
We hope you could stay here soon again.
Bets,
Margherita
Marketing

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 August 2018 via mobile

Great Hotel, great location and great service Would stay here if visiting Lucca another time. Short walking distance to town. Small cosy quiet pool area. The breakfast was ok. The people working there was very service minded. Four women took a taxi from Florenze AirPort and stayed there for five nights.

Date of stay: August 2018
Thank Vivienhelen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelSanMarcoLu, Responsabile relazioni pubbliche at Hotel San Marco, responded to this reviewResponded 18 August 2018

Dear Guest,
thank you so much for such a beautiful review!
Thank you and come back soon!
Margherita
Marketing

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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