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Reviewed 21 July 2013 via mobile

Hotel was recently renovated. We found our stay there pleasant. Staff was very accommodating and helpful. Room was clean and bathroom was spotless. Great location. Breakfast was generous and very good. Great choice for stay in Lucca.
Pauline&Lorraine

  • Stayed: July 2013
    • Value
    • Location
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    • Service
Thank Lolo0336
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 May 2013

We chose this hotel because it was inside the old city wall and close to the railway station. Our room was in the old part of the hotel rather than the annex because it was cheaper. We were a little concerned to find we had a ground floor room with no air-con. However this wasn't a problem as the windows let in plenty of cool air and opened onto a lane-way which was quiet at night. The room was old-fashioned, spacious and comfortable. The staff we encountered spoke no English and our Italian is minimal but this didn't seem to matter - we managed to communicate and found them very helpful and accommodating. The only negative was the shower which produced a tiny volume of water - OK for a quick rinse but no good if you're planning to wash your hair. Despite the shower, we would happily stay in this hotel again.

  • Stayed: June 2012, travelled as a couple
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    • Sleep Quality
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1  Thank SCBB30
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 weeks ago
Google Translation

Room Tip: stanza 14 dell'albergo Diana silenziosissima con finestra rivolta su cortile interno.
  • Stayed: August 2018, travelled with friends
    • Location
    • Sleep Quality
    • Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 weeks ago via mobile
Google Translation

Stayed: August 2018, travelled with friends
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 August 2018 via mobile
Google Translation

Stayed: August 2018, travelled with friends
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Morotti, Responsabile reception at Albergo Diana, responded to this reviewResponded 14 August 2018
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