Easy to book, great communication from staff. Very welcoming on arrival (the bottle of wine was also much appreciated!). Apartment very spacious and comfortable with good size bathrooms and nice toiletries provided. Price was excellent for the tankard of the apartment and the location was perfect- 20 minutes walk from the train station and 2 minutes to the Duomo. Handy mini-market next door too. Only problem was the wifi-it didn't work. Not a major problem as I had data but a bit annoying.