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“Best hot chocolate ever”
Review of Caffe Gilli

Caffe Gilli
Ranked #1,136 of 3,016 Restaurants in Florence
Price range: USD 35 - USD 1,176
Cuisines: Italian
More restaurant details
Restaurant details
Dining options: Lunch, Breakfast, After-hours, Delivery, Reservations
Neighbourhood: Duomo
Reviewed 6 April 2018 via mobile

I visited Gilli on a cool somewhat wet March day. We had arrived from Rome by train. After fighting the crowds and seeing all we could, we were chilled and ready for a break. A friendly woman we met, seeing the 2 teenage girls with us, suggested Gilli’s. “Try the hot chocolate “, she said. It was a good suggestion. The chocolate was delicious and very thick, almost like liquid pudding and topped with whipped cream. We spent a pleasant hour people watching the passing crowd on the adjacent piazza. There were other delicious looking items on the menu we will have to try next time,

Thank sharkdr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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73 - 77 of 2,151 reviews

Reviewed 4 April 2018 via mobile

The cookies and tiramisu are so delicious. The woman that helped me the first visit was friendly. The next day we decided to sit down for some coffee and a small snack. Our waitress had an attitude from the moment we sat down. And it took her 30 minutes to serve us 2 coffees, one tiramisu, and a few cookies. Keep in mind that all of the desserts are already made sitting in a case. It’s not like they were making it from scratch after you order. She also served my 3 yr old daughter a water glass that had a crack in it. The waitress had glasses so try to avoid her if possible.

Thank Shannon G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 April 2018 via mobile

We have been walking and doing tours for days now and stumbled into the oasis. Super comfortable chairs and inside during this rainy day.

The food is good, bar service is very slow and the prices are high. But you expect this when you see how nice a place this is.

Doing over do it, or you will need a bank loan to pay your bill.

Thank Troy-Wo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 March 2018 via mobile

I have been sitting and wait for order taking for more than 30 minutes but still can’t get any server for assistance! Servers are just chatting, cleansing tables in slow motion. They make me feel that they ignore me purposely just because I’m a Chinese! For any tourist, i highly recommend you NOT to visit this restaurant!!!!! It’s no point to pay money which ruin your mood. It’s the poorest dining experience ever!

2  Thank ceciliawong226
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 March 2018

My review is based entirely on getting a cappuccino here. Our group had multiple cappuccino's every day around Italy, and the consensus was that Gilli was the best. Not only that, it was actually reasonably priced. I believe we paid 1.90 Euro, whereas some other places - like Venice for instance - would charge 3 Euro for a stand-up cappuccino. Highly recommend stopping in for one - you won't be disappointed!

    • Value
    • Service
    • Food
1  Thank Mark B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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