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All reviews no elevator rooms are small great location old building croissants smiley face walking distance two nights hotel location top floor gave us a map your luggage a wonderful stay air conditioning gelato single room central florence
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Reviewed 1 September 2016 via mobile

Hotel Santa Croce was a PERFECT choice for our 2 night introduction to Florence. Family run, friendly, informative, immaculate rooms, crisp white sheet, hospitality to perfection. Thank you!! We would stay again in a heartbeat and HIGHLY recommend this hotel to ALL.

Stayed: August 2016, travelled with family
4  Thank Carolyn B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel_SantaCroce, Proprietario at Hotel Santa Croce, responded to this reviewResponded 6 September 2016


Dear Carolyn,
we are really happy that you enjoyed every moment of your stay with us.

We can't wait to host you again as soon as possible.

Looking forward to welcoming you back, we send you all our kind regards.

Staff
Hotel Santa Croce

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 August 2016

Loved staying here for a night. The 2 brothers that own it are incredibly friendly and helpful. The room are comfortable and clean though small as is the staircase. No elevators so prepare to climb some stairs. Worth it though.
Breakfast was delicious. Woderfull stay.
Plus it's walking distance to Palazzo Vecchio and all other attractions in Florence.

  • Stayed: August 2016, travelled as a couple
    • Value
    • Sleep Quality
    • Service
2  Thank saulcfo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel_SantaCroce, Proprietario at Hotel Santa Croce, responded to this reviewResponded 22 August 2016

Dear Saul,
thank you very much for sharing this great review.

We are immensely pleased that you enjoyed all of our services.

It's really important for us to know that you appreciated everything we have to offer.

We hope to have you back soon as our Guests and for a longer stay ;-)

Sincerely,
Staff
Hotel Santa Croce

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Reviewed 20 August 2016 via mobile

This is a great historic hotel right in the heart of Florence making it easy to walk to every major attraction. I stayed here on my first visit and decided to return for a second visit. The staff is very helpful and welcoming. The breakfast is simple but delicious. I highly recommend this hotel.

Stayed: August 2016, travelled as a couple
2  Thank jaredmbowler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel_SantaCroce, Proprietario at Hotel Santa Croce, responded to this reviewResponded 22 August 2016

Dear Jared,
thank you so much for taking the time to write this lovely review and thank you again for the maximum score.

We're delighted to read that you enjoyed every aspect of your visit and we are very happy that you pointed out many important details of our Hotel, thank you so much.

We look forward to hopefully welcoming you again soon.

Sincerely,
Staff
Hotel Santa Croce

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Reviewed 15 August 2016

My family and I, (four adults) stayed here in late July 2016. This is a very well-run budget hotel in a great location for exploring Florence. The hotel is situated in a historic building near the house where Michelangelo lived. It is a small hotel, the rooms are compact to say the least but entirely adequate.

The owner Gabriele and his cousin, also Gabriele looked after us superbly on arrival, giving us refreshing drinks on a very hot day for travelling and carried our bags up to the bedrooms. There isn’t an elevator as the building is very old. The breakfast is very simple, cereal, yoghurt, croissants and great coffee.

Gabriele was extremely helpful in providing a map with locations of all the sites marked on it, recommendations for restaurants and also organising a taxi when we left. The lady who worked at the breakfast counter was also very nice.

We would have no hesitation in staying here again or recommending this hotel to anyone travelling to Florence.

Room Tip: Great location for exploring Florence.
  • Stayed: July 2016, travelled with family
    • Value
    • Cleanliness
    • Service
1  Thank AntoCobh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel_SantaCroce, Proprietario at Hotel Santa Croce, responded to this reviewResponded 17 August 2016

Dear Anto,
we are truly spoiled by your amazing review, and allow me to thank you on behalf of all the Santa Croce Staff, for your lovely words.

We are really happy that you enjoyed every moment of your stay with us, our proximity to the Michelangelo's house...we are honored to have become you home away from home.

We can't wait to host you again as soon as possible.

Looking forward to welcoming you back, we send you all our kind regards.

Gabriele, Mario and Staff
Hotel Santa Croce

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Reviewed 11 August 2016 via mobile

This was an amazing experience for our first time in Florence. From the minute we walked in, Mario was professional and kind. He gave us a warm welcome, gave us our room key, and immediately gave us detailed instructions regarding what attractions to see and when to see them. He was very helpful. Simone also worked at the front desk after Mario and was also helpful.

Hotel Santa Croce is a quaint, family owned (Mario and his brother). It has a very old fashioned feel. It is an older building without an elevator. Even though we were on the top floor, we did not find this to be an inconvenience as we are a younger couple. Be warned, if you do not prefer the extra work, request a room on one of the lower floors. If you are on one of the lower floors, Mario will happily assist with carrying your bags up to your room.

The actual room was pretty basic. I don't think there was a refrigerator in the room. There were cold beverages on sale in the lobby, however. Again, our room (Double or Twin Room) was on the top floor. There was no bidet in the bathroom which was different from the other hotels in Italy we had just stayed in. It wasn't a problem for us, but just wanted to inform others who may be used to seeing one in the bathroom.

The location of Hotel Santa Croce was more in the southern part of the city which was ideal for seeing site in that area such as Piazzale Michelangelo and the Uffizi Gallery. The Piazzale Michelangelo was close to the hotel and we got there just in time to catch an amazing sunset over Florence. A must see as you get a great view of the entire city.

All in all, Hotel Santa Croce was a very refreshing experience. I very much value customer service above all and appreciate Mario and his staff and the extra effort they made to make our stay so pleasant. It was a great hotel for the amount of money we spent. If you are looking for something more spacious and modern, Hotel Santa Croce may not work for you. If you love amazing service at a great price, Santa Croce is a good pick.

Stayed: August 2016, travelled as a couple
3  Thank DrSuav
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel_SantaCroce, Proprietario at Hotel Santa Croce, responded to this reviewResponded 11 August 2016

Dear Dr Suav,
we are really happy that you enjoyed every moment of your stay with us, and we are honored to have become you home away from home.

We can't wait to host you again as soon as possible.

Looking forward to welcoming you back, we send you all our kind regards.

Staff
Hotel Santa Croce

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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