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1 - 6 of 745 reviews
Reviewed 22 December 2019 via mobile

What a treat. We fell in love with this hotel that doesn’t feel anything at all like a hotel but more like a cozy home. We were treated like family by Maria, Lily and Fredrick and the entire crew who cared for our every need. We were greeted with a welcome drink and showed to our adorable room that also contained a welcoming bottle of Prosecco and yummy snacks. The Pink Room is simply adorable! While we only stayed one night, we experienced the treat of a lifetime. Thank you! You have perfected hospitality❤️.

Date of stay: December 2019
Trip type: Travelled as a couple
2  Thank JulieAGrayum
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 November 2019

I cannot recommend this hotel highly enough. The staff is incredibly nice, professional, and attentive. They go above and beyond anything I’ve ever seen. The rooms are clean and comfortable. Overall the stay here was a very lovely experience.

Date of stay: November 2019
    • Sleep Quality
    • Cleanliness
    • Service
Thank X133YWmary
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 November 2019 via mobile

Great location, warm, cool, and classic property. Feeling at home while pampered by a great staff that almost anticipated our needs. Detailed oriented service, high quality well served food, linens, etc. Any request was possible and immediately granted. Great boutique experience!

Date of stay: November 2019
Trip type: Travelled as a couple
Thank Journey658652
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 November 2019

Although it is not a large hotel with many amenities, it is beautiful, and each room is unique and different from the others, with the best service in Florence! We had three separate rooms for ourselves and two teens. Impeccable attention to your every need, including getting us coffee in the morning from the cafe, holding the heavy keys while we leave for the day, recognizing who we are, planning excursions and airport limos for us with ease and great care. They have a fantastic cafe attached to their hotel, and their location is prime. Walking distance to the river and shops and sights, and in a beautiful square. I highly recommend this for you.

Room tip: Rooms with a view of the square are nice!
Date of stay: June 2019
    • Value
    • Location
    • Service
Thank worldtraveler952015
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 October 2019 via mobile

Such a perfect hotel for a couple of nights in Florence. The superior room was on the snug side but perfectly equipped with a generous bathroom. Around the hotel is relaxed with plenty of areas to sit including the rooftop where you can take or order drinks- perfect for relaxing. Service is outstanding. We booked through Mr and Mrs Smith-€600 per night.

Date of stay: October 2019
Trip type: Travelled with family
1  Thank JustineV25
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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