I was really looking forward to staying at this hotel but was very disappointed. Good things were: Front Desk staff were very friendly, the room was very clean, and the location is great. Negatives: the service from the rooftop bartenders was awful. Never come to your table to see if you need anything. I even had to go back to the bar and ask for napkins because we weren't given any with the snacks that come with the drinks. They never come and ask if you want another drink. They are completely uninterested in the attending to the guests. In general, the hotel is definitely time worn. It's a beautiful historic building, but the furnishings in the room and also in the common areas and the bathrooms are definitely due for an upgrade which almost made the whole hotel seem depressing. I honestly felt like we were staying in an assisted living facility for senior citizens. The breakfast buffet was satisfactory. If I were to return to Florence I would choose a different hotel.
- Official Description (provided by the hotel):
- This magnificent 4-star luxury hotel is located in an ancient Florentine building dating back to the 13th century. You will find it in the centre of the city next to the River Arno and just a few steps away from the famous Ponte Vecchio & the Uffizi Gallery.The Luxury Hotel Degli Orafi, in the heart of the historic centre, has got everything on its doorstep. ... more less
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- Also Known As:
- Degli Orafi Florence
- Degli Orafi Hotel