We were there 4 days in March, 2012. The location was within easy walking distance to most everything. The two rooms our family of six had were very clean and the sheets and towels were spotless. The furniture is old--might even qualify for antiques (wardrobe rather than closet)--but serviceable. Our room (#24) had 2 twins pushed together. Since we were 2 grandmothers joining our children on this trip, we pulled the beds apart so as to have a little individual space. When we moved the beds, not a spec of dust nor a cobweb was seen on the floor or the baseboard!!! (If a guest moved a bed at my house, she mighn't be so fortunate!!!) The breakfast was quite sufficient, but the same each day--yogurt-toast-cream/jelly filled croissants-boiled eggs-cereal-cheese-bologna-various coffees & teas-juice-water. Our room did not have a fridge, but the other room did, so we could get a cold water or soda when we came in.
This hotel earned an extra point in my rating due to the staff. Everyone we dealt with was exceeding helpful and kind!!! We used a laundry service and one pair of my slacks looked better than when I packed them! We had an unpleasant smell in our room one day and the young man did not understand my English sufficiently, so he had me to spell the word and then he googled it for a translation--the maid was there shortly. We were anxious to have Italian polenta, but hadn't found it on a menu. Monty called a restauranteur friend and while he usually only served polenta in the winter, he made it specially for us that night!!! How do you top that!!!
The negatives included the 30 steps prior to the lift and no bellmen here, the noisy street sounds, and the over-used blankets and spreads. HOWEVER, the cleanliness, the location, and the staff outweighted those things.
- Official Description (provided by the hotel):
- Our family run hotel is right in the heart of Florence old town - near to the Uffizi Gallery and Ponte Vecchio. Without doubt, Hotel Alessandra is one of the most centrally located hotels in Florence. In this privileged position, Hotel Alessandra offers a home away from home, with our friendly team and extensive knowledge of the local area. The hotel entrance is situated on the second floor of the building. You can reach the reception floor using the lift, small but working fine (in the 1400s buildings hadn't been designed with this in mind!) But please note that there are around 30 steps from the entrance on the street level to the departure of the lift. We very much look forward to seeing you! Andrea and Anna ... more less
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