The location is very good, on the Oltrarno side of the river close to Ponte Vecchio. Rooms are clean, breakfast OK, staff is very friendly. Beds are too hard for us but that is of course a matter of opinion. All in all OK but is it enough for a four star hotel? I have stayed in many four star hotels in Italy and Florence, most of them before I became a Tripadvisor- member, and they have all been better than this hotel. It is all about the small details, not being good enough but really reaching the four star level. I would rate this hotel as a good three star hotel.