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“Sit back and watch the pick-pockets”
Review of Sergiobar

Ranked #82 of 91 Coffee & Tea in Florence
Cuisines: Italian
More restaurant details
Restaurant details
Dining options: Breakfast
Neighbourhood: Duomo
Reviewed 23 September 2017 via mobile

We stopped here for a drink on a hot afternoon and sat outside to take in the ambience... all very nice so far.
Then a fairy large American gentleman walking across the square just in front of us seemed to take umbrage at having his pocket picked. And that's when the fun started...
Great entertainment for the price of a couple of tins of juice!

Thank Neil-in-Alford
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2 - 6 of 103 reviews

Reviewed 12 September 2017

Came out and saw this oasis.
Made a B-line for it.
Water, Gelato, watermelon
Just a great place to stop and them sit at that fabulous terrace.
This place may have just saved us after the climb.

    • Value
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Thank wasntme58
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 September 2017 via mobile

I stop in this bar after i was at the top of duomo to have a coffe.nice and quick service...they were very friendly and polite also helped me with some directions...Manu and Paola speaks different language so they will tell you anything you wanna know....

Thank Twilight85
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 September 2017 via mobile

I had stopped by with my husband to have rest after our visit to the catedral. I ordered icecream with cream and they brought me ice cream with lemon which I hate. Before he left the dish on the table when he said lemon ice cream is ready, I told the waiter I did not order ice cream with lemon. He took the dish, went back someone else came with the same dish, I insisting it was what I ordered. He was so rude I did not want to argue, I have to pay 5 Euros for an ice cream I do not even eat. Keep away from this place with awful service!

Thank Ashle797
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 July 2017

We had an absolutely terrible experience at this restaurant. The ambience is beautiful (next to the duomo), but the food and the service were terrible. I'm not one to ever complain or write a review, but this place is truly bad.

We sat down to have their lunch special, which is spaghetti and a 0.5 liter bottle of water. We ordered 2 specials. Instead he brings a 1 liter bottle of water and states that since we opened it, that it is not part of the special (idiotic...but tolerable up to this point). We ordered sparkling mineral water. But the waiter brings us still water. Since we opened it, we had to order another liter of sparkling water. Then comes to caprese salad, which was bland, despite us dousing it with oil. The bread was as hard as the duomo church in the ambience. He only brings 2 plates despite us 5 of us sitting there. I ask for extra plates and he states that it is coming. I assumed that it was in the dishwasher. He then takes away my plate and brings the 2 pasta dishes, without any other plates. I again ask for a plate and he looks puzzled. So I tap my fork on the plate and state "plate...plate". He gets offended and tells me not to talk to him that way and that I should stay home. Since this got escalated, I went to the front desk and asked them to talk to the manager about having a waiter unable to either speak Italian or English (he was Bengali). After arguing over what to pay and what not to pay, I end up paying for 2 liters of water, 1 caprese, and a spaghetti and peppe plate. $26. We ate half the caprese and my daughter took one bite of the spaghetti.

I told them that I would pass along my experience to the TripAdvisor community. They didn't care.

Finally, I want to let you all know that I'm not one to complain or write bad reviews, because I truly believe that most people have good intentions. Now this is probably all speculation, but I believe the problem here is that this place is probably not doing well from a financial perspective and therefore hire waiters where the primary language is neither English or Italian. Moreover, they are not familiar with what it means to compete for tourists in search of an Italian dining experience. They think that by offering 10 Euro specials of a small pasta plate and a 0.5 liter of water that people will flock to it irrespective. That's what drew us here originally. I have always taken TripAdvisor for granted because I assumed that we were splitting hairs in this community. Now I know that this community serves a very valuable purpose and we should never take a wonderful dining experience for granted.

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1  Thank karim c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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