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Traveller rating
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All reviews ponte vecchio small kitchenette great location an executive suite living room boutique hotel dining table pitti palace quiet side street modern rooms great recommendations perfect stay would definitely stay here again beautiful florence love this hotel around the corner bed was very comfortable
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Reviewed 11 May 2017 via mobile

We had a wonderful 3 night stay at Ponte Vecchio suites and spa recently in their Junior Suite . The location , rooms and especially front office staff made our stay in Florence a fond memory which will be cherished for a long time .
Keep up the good work.

Ciao!!!

Date of stay: April 2017
Trip type: Travelled with family
Thank Sid1604
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
S F, Direttore at Ponte Vecchio Suites & Spa, responded to this reviewResponded 22 May 2017

Dear Sid1604,

thank You very much indie for having found the time to write Your review on tripAdvisor at Your return home after Your stay in our little gem hotel. As You said, our Ponte Vecchio Suites & SPA is a Wonderful Place to Stay, thank You again. We are looking forward to welcoming You again, so remember to use directly on our website the special code “loyal” to be sure to have the special deal reserved to all our previous guests, their families and friends.
With our best regards.

Gabriele Vaccaro - Manager

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Reviewed 28 April 2017

My husband and recently returned from a weeklong stay in Florence and we absolutely loved our time at this quaint, boutique hotel. The rooms were elegant, spacious, clean and comfortable. Our room was well equipped with amenities not often found in European hotels: refrigerator, flat screen television, mini bar, rain shower, fully functioning Wi-Fi, comfortable mattress, air conditioning. We opted to receive breakfast every morning; it was always on time, delicious and plentiful. The accommodations were certainly above our expectations, but what really made the difference was the attentiveness of the staff. The staff members were exceptionally friendly and helpful--they went above and beyond every day to ensure we had an amazing stay. We plan to return to Florence and we will certainly be staying at this wonderful place!

Date of stay: March 2017
  • Trip type: Travelled as a couple
    • Rooms
    • Cleanliness
    • Service
1  Thank TravelBug1389
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
S F, Direttore at Ponte Vecchio Suites & Spa, responded to this reviewResponded 9 May 2017

Dear TravelBug1389,
Thank You very much for having found the time to share on this travel network Your review on our little gem hotel.
We are very glad about all the positive words You have reserved to all our staff and services that You received during Your stay with us, thank You again.
Nothing is above and beyond the duties of all our staff members, in fact our motto is: “to feel at home far from home”, want we can add more to Your review?
Just to use directly on our website the special code “LOYAL” to be sure to have the special deal that we reserve to our previous guests, their families and friends.
With our best regards,
Gabriele Vaccaro - Manager

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Reviewed 19 April 2017

If you are planning a trip to Florence please don't look any further- this hotel is a total gem. Very beautiful and spacious rooms that have modern design--very original. The bed was very comfortable and all furniture brand new - tasteful decor. The breakfast in the morning had a lot of variety. Everything was absolutely delicious. To top it all off, the location of this hotel is perfect!
WE can't say enough about the staff- everyone was very helpful and welcoming. A very special thank you to Sabrina and Inga for their help navigating the neighborhood and their fabulous restaurant suggestions. We would definitely stay here again.

Room tip: all suites are huge, complete with kitchenette
Date of stay: April 2017
  • Trip type: Travelled as a couple
    • Location
    • Sleep Quality
    • Service
1  Thank MarTcher
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
S F, Direttore at Ponte Vecchio Suites & Spa, responded to this reviewResponded 9 May 2017

Dear Em T,
thank You for having found the time to write this review on TripAdvisor at You return home after Your holiday at Ponte Vecchio Suites & SPA.
We are very glad that all the services You found in our little gem hotel were completely satisfied You.
We have reported to all our staff, and specially to Inga and Sabrina the positive mention You reserved them, thank You again.
We are looking to welcoming You again, so remember to use directly on our website, the special code You received at the time of You departure to be sure to find the best deal reserved to our previous guests, their families and friends.
With our best regards
Gabriele Vaccaro - Manager

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Reviewed 12 April 2017 via mobile

Very luxurious hotel. Staff were incredibly friendly and helpful. One night we had some noise from a room above our suite (not part of hotel). Front desk had the problem sorted within minutes. The breakfasts were fantastic and the location was ideal for a city break to Florence, everything on your doorstep and a place to drop in and rest between museums. City centre, so noise from the street on the side of the hotel that we were on but the beds were so comfy we slept well anyway. Rooms cleaned thoroughly, spare bed/ sofa made up for teenage children. Plenty of space in the suite for our family. Just a wonderful experience, highly recommended.

Date of stay: April 2017
Trip type: Travelled with family
Thank beach454
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
S F, Direttore at Ponte Vecchio Suites & Spa, responded to this reviewResponded 9 May 2017

Dear beach454,
thank You very much indeed for having found the time to write Your review on this travel network, at You return home after Your holiday in our little boutique hotel. We have reported to all our staff the positive mention about them, thank You again. The breakfast served every morning in the intimacy of Your suite, at the time You reserved, offer You a plenty of energy and delicious food to start well the morning. We are looking to welcoming You again here at Ponte Vecchio Suites & SPA, so we remember You to use the special code “loyal” that our receptionists gave You at the time of Your departure to be sure to have the special deal that we reserve to all our previous guests, their families and friends.
With our fondest regards,
Gabriele Vaccaro

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Reviewed 23 March 2017

I have spent two nights here with my boyfriend. Excellent customer service, they were ready to accommodate any request either during the booking phase either during our stay.
The private SPA is a real luxury! You can enjoy peaceful and relaxing environment with all the amenities (jacuzzi, sauna, relaxing bed, teas, etc.).

And..you are in a very good location, right in the hearth of Florence.

The room is very spacious and comfortable with a very comfortable beds.

You will not regret!

Date of stay: February 2017
  • Trip type: Travelled as a couple
    • Location
    • Rooms
    • Service
Thank Magicvale
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
pontevecchiosuites, Proprietario at Ponte Vecchio Suites & Spa, responded to this reviewResponded 27 March 2017

Dear Magicvale,

we wish to thank you for your kind review and for taking the time to write your comment on tripadvisor website, it has been a pleasure for us to have you here!
We are glad you had the time to use as well our private spa, the perfect relaxing time after a long day walking around the city.
We hope you will have the opportunity to come to visit us soon again and please do not hesitate to contact directly our front desk to receive the special LOYAL discount on your next stay!
With Kind Regards
Micol Fargion
General Manager

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