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“Excellent customer service!”

Tuscan Sunshine Tours
Ranked #30 of 149 Food & Drink in Florence
Certificate of Excellence
More attraction details
Attraction details
Owner description: Tuscany by natives- visit with us Cities of art in Tuscany- the most scenery and authentic landscapes -that only natives from this country can show you- we will spend with you memorable day excursions- sharing with you all our knowledge about our territory, History, traditions, food and wines- Proud to propose also special tailored day tours transfers from to Florence and Tuscany- to better maximize our private services- at disposal-Mercedes newest - deluxe minivans and sedans provided of official tour licenses and car insurances -
Useful Information: Lockers / storage, Baby buggy parking
Reviewed 12 October 2017

First, I must state that we did not end up being able to visit Italy as we planned. Barbara and I had worked out all of the details of our wonderful trip via email well before the date of our trip and we were very excited about our planned tour. At one point in our correspondence, I asked about the refund policy, as we have elderly parents, and you never know...She told us there was a cancellation policy of a refund if notified by 10 days. We had a tragic incidence in which another family member died and we had to cancel our much anticipated trip. After cancelling with the airlines and our travel agent, I remembered our tour scheduled with Tuscan Sunshine tours. I reviewed our emails and realized that it was EXACTLY 10 days away. I immediately notified Barbara. Our money was refunded through Paypal. There was a small fee, but we received credit for the majority of the deposit. I am very impressed that they did this. It gives a lot of confidence that with working with a foreign company that you know nothing about except what you read on reviews, that they kept their word. As soon as we are able, we will definitely be rescheduling our tour with this company!

Thank Connie G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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8 - 12 of 346 reviews

Reviewed 25 September 2017

My adult daughter and I spent a day touring Tuscany with Stefano. We went to Monteriggioni, Siena, wine tasting and San Gimignano. We had a fun day and really enjoyed Stefano. At my last minute request he arranged for a Private tour of Siena. We found this to be very helpful and informative. We also had a fantastic lunch and wine tasting experience at a local winery. Stefano recommended an amazing gelato place in San Gimignano ... delicious.

I corresponded with Franco and Stefano prior to our trip and they were very responsive and helpful. I think it is important to do this so that they can accommodate your interests. I would highly recommend Tuscan Sunshine Tours.

I understand Stefano and his wife do cooking classes and wine tasting. I plan to do this next time.

We also spent a day with Pascuale in Lucca, Cinque Terre and Pisa. Pascuale took us to a local cafe in the morning for coffee and local pastries that were unbelievably delicious. He was very knowledgeable of Lucca and shared a lot of history on our drive.

Thank Laurel K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 September 2017

Franco was our guide for the day and it was a wonderful experience. He picked us up at our hotel in Florence, arriving 10 minutes early. Drive to Sienna was pleasant and Franco was quite knowledgable about the area, easy to talk to, and seems to enjoy showing his country to visitors. Then a stop at Casa Emma for lunch and wine tasting. It was a wonderful time, excellent food and wine in a beautiful Tuscan scene. Buying wine to ship home was welcome, of course, but we didn't feel pressured at all. Then some time in San Gimignano. We took our time with lunch, so Franco recommended we make up the time in S.G. - good recommendation as he had gotten to know us and knew that we would be the least interested in the area most packed with other tourists. We would definitely use this company, and Franco, again in the future.

Thank jeffd343
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 September 2017

My wife and I spent two weeks in Tuscany, Italy in Sept 2017 and we were glad that Tuscan Sunshine Tours provided excellent driving and tour services during our vacation! Our holiday started with a gourmet dinner with Stefano and his wife Simonetta at their house nearby Florence which was really wonderful and the delicious taste was still in our memories!

The transfers from one destination to another during the whole trip were smooth and comfortable so that our suitcases were able to transfer with no pain when changing accommodations. The company also planned several spots for our enjoyment while long driving distance was involved, which greatly enhanced our travel experience!

Stefano was experienced and knowledgeable so that we were able to understand the italian culture and highlights of many tourist spots. The staff for planning the itinerary, Barbara was responsive and well-organized and the assigned driver, Pasquale was funny and easy to communicate. Our trip was full of fun, memories and best experiences with the good service provided by the company.

Thanks again Stefano, Barbara and Pasquale for giving us a memorable vacation in Tuscany and we hope we can have your service again in future! Grazie!

Thank William S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 September 2017

We booked a transfer tour from Rome to Florence. Stefano and Franco were very quick to reply to emails and help organize the day beforehand. We decided on a stop in Siena and lunch at a winery in Chianti. Franco picked us up promptly at 930 at our apartment in Rome. He pointed out interesting sites as we drove up to Siena, but also let us alone as we dozed on and off. In Siena, he dropped as off right in front of the famous Duomo and gave us directions on how to get to the Piazza del Campo. He then whisked us off to Tenuta Casanova, a small farm/winery in Chianti. We had the BEST lunch here. Four courses, all paired with their wine and balsamic vinegar. We ended up buying a case to have shipped home :-) He then dropped us off in front of our apt in Florence, exactly at 530P. I will definitely use Tuscan Sunshine Tours when returning to Florence.

Thank SaraPA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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