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“Quirky, homely and spacious apartment”
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Very good
6 reviews
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Overview
Condo/Apartment -
2 Bedrooms, 2 Bathrooms, Sleeps 8
Taormina, Province of Messina, Sicily

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Very good - based on 6 reviews
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Reviews from our community

Date | Rating
  • English first
  • Italian first
  • Any
English first
English first
Italian first
Any
English first
L0vef00dl...
London, United Kingdom
Level 3 Contributor
16 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Nice family but apartment should not have been rented out”
Reviewed 25 May 2016 for a stay in May 2016
1
person found this review helpful

It is with regret that I have to write a less than positive review about this apartment. Before and during our stay, Francesco was very communicative via what's app. He went to the trouble of sourcing a high chair and a cot for our child and these were set up when we arrived. Francesco was away studying so we were greeted by his father who was warm and welcoming. He showed us to our free parking space and let us in to the apartment.

The location is very central wit a local market for fruit and veg, a butchers, bakery and convenience store. The main drag is only five minutes walk away .

The apartment is spacious and there is some good quality traditional furniture in the flat. The beds are comfy as are the sofas. The apartment has a balcony that runs around the back of the house. It is a bit narrow to use for anything other than looking out towards the sea but very nice to have for that reason alone.

The bathrooms are both in quite a bad state. The enamel is long since worn away so all of the surfaces have collected dirt and tide marks with some green around a few of the plug holes. The shower head doesn't stay up on the wall, one of the sink plug mechanisms is broken. The are electric switches on the wall where you shower which is not very safe. My honest opinion is that both bathrooms need completely pulling out and redoing.

The kitchen is fairly big but similar to the bathrooms, it is in need of refurbishment. The sink was not plumbed in properly which resulted in a small flood which we mopped up. I put a temporary fix in place.

Both bedrooms are large and having one with an ensuite was very nice to have. The apartment is situated on a road outside of a school so it is a fairly busy street. The cars and motorbikes create a lot of noise if you are not used to that kind of thing and the front bedroom actually vibrates when vehicles go past. There is also a metal staircase that is attached to the outside wall and that creates further noise. In addition to this, there is a dance studio beneath the flat which operates most week days from 4pm to 9pm. Not really a problem if you are heading out for dinner in the evening but we have a 1 year old boy who we put to bed around 7pm so not great for him. Last but not least on the noise front, the family had building work going on throughout our stay. The builders usually arrived between 7.30am and 8.30 am with an assortment of angle grinders, drills, hammers and circular saws. Not great for anyone really.

The other thing that was problem was general cleanliness of the apartment. Within a few minutes of crawling in the hallway, our son's hands and feet were black with dirt. If we did not have a baby we probably would not have noticed as the tiles are dark. In addition to this, whilst the sheets on the beds were clean, the blankets all needed a wash. Francesco offered to get a cleaner in two days later but we had too many issues with the flat to take him up on the offer and asked for a refund instead. Francesco was within his rights when he refused to refund us and instead offered us his other apartment three doors away.

His second apartment is in better condition. The beds are comfortable, the bathroom is newer, everything was cleaner. The traditional furniture is all very high quality. No sea view from the balcolny. Less road noise as both bedrooms are to the rear of the house. Less noise from the dance studios. However, the building work continued and then intensified when the neighbours also commenced building!

In my opinion, the flats, particularly the first one, do not relate to the high premium being charged nor the normal high standard that we have come to expect when using trip advisor or airbnb accommodation. Apartments should not be rented out to people if they are not in working order and construction work is going on. It's just not fair on people who are looking forward to great things when they are on holiday, especially when they have a baby to think about. Our hosts were aware that we would have a one year old with us so I am not sure why they thought it would be ok to have the apartment in such poor condition and with so much noise going on.

At the very least, people should expect a large discount if they are having to put up with building work and they should be able to have clean bedding and bathrooms and kitchens that are up to standard.

I wish the family well but cannot recommend that people stay here until the construction work is completed and the flat has been improved to reflect the rent. The flat has all the potential to be a great place to stay and the people are very nice too, it just needs some investment.

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Travelling group: Spouse/Partner
Would you recommend this hotel to a friend?   No.
Recommended for:
Friends getaway Older travelers
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
25 May 2016
Obviously it is not our fault if the neighbors have to do some work, or if the dancing school from 16 to 19 is open for 3 days a week in the winter months, or if the parents are taking their children to the elementary school at13 .. Beyond that, i do not think it's a case we have found, even in the other apartment, both tubes of the sink failures to their departure is a sheet less than those delivered .. Sheets, blankets and bath towels are provided by a laundry, then it seems quite odd that they are dirty, as well as floors, as are clean, like the whole house, just before the arrival of our guests .. Surely the 2 apartments have a different quality and it is testimony to price difference. We have NEVER received similar complaints, either about the noise (quite quiet area where it is normal to hear the chirping of birds at 5-minute walk from the center), or, above all, with respect to cleaning .. We really regret, but, despite everything, there Thank you for your stay and we will try to improve ourselves .. Francesco (google translate)

Ovviamente non è colpa nostra se i vicini di casa devono fare dei lavori,o se la scuola di danza dalle 16 alle 19 è aperta per 3 giorni alla settimana nei mesi invernali, o se i genitori vengono a prendere i propri figli delle elementari alle 13.. Oltre questo, non penso sia un caso aver trovato, anche nell'altro appartamento, entrambi i tubi del lavandino guasti alla loro partenza è un lenzuolo in meno rispetto a quelli consegnati.. Lenzuola, coperte e spugne da bagno vengono fornite da una lavanderia, quindi mi sembra parecchio strano che siano sporchi, così come i pavimenti, visto che vengono puliti, come l'intera casa, subito prima dell'arrivo dei nostri ospiti.. Sicuramente i 2 appartamenti hanno una qualità differente e ne è testimonianza la differenza di prezzo. Non abbiamo MAI ricevuto lamentele simili, né riguardo il rumore (zona parecchio tranquilla dove è normale sentire il cinguettio degli uccellini a5 minuti a piedi dal centro), né, soprattutto, riguardo alla pulizia.. Siamo davvero rammaricati, ma, nonostante tutto, vi ringraziamo per il vostro soggiorno e cercheremo di migliorarci.. Francesco
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Reviewed 7 November 2014 for a stay in May 2014

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Liked best: Its character and position
Travelling group: Friends
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Older travelers
Large groups
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micuzza82
Level 1 Contributor
3 reviews
Reviewed 20 May 2015 for a stay in February 2015
Google Translation

Value Rooms
Location Cleanliness
Service
Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carlotta...
Rome, Italy
Level 2 Contributor
7 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 27 April 2015 for a stay in February 2015
Google Translation
1
person found this review helpful

Value Rooms
Location Cleanliness
Service
Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
daniela d
Foggia, Italy
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 20 January 2014 for a stay in August 2013
Google Translation

Travelling group: Friends
Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Adults2
Children0
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