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All reviewsreverse orderhair pin bendshoward johnsonchildren's pooloverlooking palermogreat hotel to staypool sidestar hotelbarking dogsworked finewill stay there againyogurtrooms are finelovely terraceshuttle servicerooms are spacious and cleanthe hotel offers
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Reviewed 28 June 2017

We stayed for a week in May. We were greeted on arrival by a wonderful guy who loved Ireland having stayed for 3 months, so we were off to a good start. The hotel is outside Palermo which was great for us. The grounds and rooms are immaculately clean and each day was evident in terms of maintenance. The pool and Jacuzzi ( yes it is a Jacuzzi !) were so welcome after a days sightseeing. The transport options we availed of through the hotel were great. Transfer to and from the airport and the shuttle to Palermo. Foodwise, breakfast was fine for us - given you are overlooking the Conca D'Oro - perhaps surprising that there was so little fruit. The coffee machine was simply dreadful but a staff member agreed to make cappuccino for us. We ate 3 nights in the hotel and found the menu varied and the quality of the food was good. The staff are very hard working and dealt with any queries perfectly. The cleaning staff were amazing and the room was turned over each day and left in beautiful order. Other reviewers mention dogs barking and donkeys. I would suggest the noise in a Palermo city hotel might be more than we experienced at Bel 3 in terms of noise. We looked at the donkeys and the doves and the breathtaking and unique view. You can walk to the square - which is 200 metres down a very steep incline on a lethally dangerous road. We made sure to do this in daylight hours only. But it served for local bus link, bar, ice-cream parlour, pizza restaurant, high quality deli and basic shop. Fruit vendor was there occasionally so we stocked up on beautiful apricots, peaches and tomatoes there. It is evident that Hotel Bel 3 is considered very high quality by local patrons and I can see why. We enjoyed our stay and considered it good value for money (just take into account your additional travel costs to get around). Not suitable for elderly, frail, young families unless you have a car. WIFI service worked fine for us.

  • Stayed: May 2017, travelled as a couple
    • Value
    • Rooms
    • Service
Thank LavenderHills
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 June 2017 via mobile

The hotel is a little way out of Palermo, but this suited me well as I was not a great fan of Palermo itself. There is a car park if you have a hire car (recommended!), but I would not recommend driving in Palermo if you are not used to it as it is extremely chaotic. The hotel offers a frequent shuttle service to the centre (where you can easily get on the hop on, hop off bus service) for 3 euros per person per journey, or you can taxi for about 30 euros.

The room was extremely clean and had an amazing view and beautiful sunrise/sunset over the city. Go for a top floor room if you can for best views (hotel is 'upside down' so a room on floor 2 would be preferable). The jacuzzi is nice (if a little cold).

The pool area is lovely, but there are no mattresses for the sun beds which was a problem for my bad back.

I hate to say it, but the breakfast is atrocious. I understand this is a 3 star, but if you go towards the end of the service, there is seriously nothing left including juice!

Noise is a problem. There is a large amount of dogs in the area that do like to bark loudly throughout the night (unfortunate for the hotel as they can't do much about this). The donkeys also tend to join in when the dogs get a bit raucous (not brilliant at three in the morning). The walls are also extremely thin to the point that I woke up several times thinking there was someone in my room!

However, all of this said, I would stay again (I actually found the dogs and donkeys quite funny even if my partner didn't !). The hotel is also very reasonably priced and the restaurant for an evening meal is both reasonably priced and offers good food in a lovely position with an outside terrace.

Stayed: May 2017, travelled as a couple
1  Thank louisebielby
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 June 2017 via mobile

What an incredible view our room boasted!

Clean tidy and very comfortable. Gorgeous pool area too.

Service at the front desk was a bit disappointing. No effort was made to even be friendly. The attitude of front house doesn't reflect the funky old school vibe of hotel.

We had a great stay even if there was blaring music until 1 in the morning - a lot of Simply Red made it a bit more bearable.

Stayed: June 2017, travelled with family
Thank Munro83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 May 2017

the view from this hotelwas amazing but this was all that was amazing about this hotel. I stayed here a week ago (May18) & from the moment we arrived we were disappointed! The staff were very unhelpful. The porter did not even offer to help with our bags. We tried our best to communicated in the little Italain we new but even this did nt brak the ice! It was very disappointing concidering the reviews we hadrad ontrip advisor ravd about this place. We could not even get any room service after 8pm or before 7pm for that matter! The buffet breakfast was appalling! No hot food & only cereal, yoghurt & cakes availble & no fruit. S

  • Stayed: May 2017, travelled with friends
    • Sleep Quality
    • Cleanliness
    • Service
Thank Raynor C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bel32010, Direttore generale at Hotel Bel 3, responded to this reviewResponded 29 May 2017

Hi Raynor C
Your legitimate criticisms are for a 4 star hotel! We are a 3 star and we are not obliged to have a bellhop.
The room service H.24 can also be found in a 4 star hotel.
We are sorry for breakfast but we serve an Italian breakfast, not continental with salty, with a majority of sweet food like croissants, pies, jams and yogurt.
Thank you and greetings.

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Reviewed 24 May 2017

Everybody was helpful, the room was clean and we had a good night in this hotel. Fantastic view over the city while you sit in the pool having a drink... Will stay there again next time I'll be in Palermo. The stuff helped me ordering sushi and organized a free parking for us. Great value and a great view over the city of Palermo!

  • Stayed: May 2017, travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank feinesser13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bel32010, Responsabile relazioni con la clientela at Hotel Bel 3, responded to this reviewResponded 29 May 2017

Dear Guest
thank you so much for your lovely review from our Staff!
Kind regards

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