Classic hotel, very grateful for the air conditioning, couldn't have functioned this week without it. Wifi is free and available, but cuts out frequently. Staff bilingual and helpful. Our room was well positioned near the back, so less noisy, but lots of corridor noise as people clap to the restaurant or stairs. Housekeeping excellent, and breakfast caters for various needs including gluten free. Lovely stay, thank you.

This hotel made my visit to Palermo a real pleasure. The staff at the front desk are helpful with advice and directions and their dignified presence gives the hotel a comforting and secure feel. It is very well located; I walked to museums and churches I wanted to see. Best of all, the restaurant is excellent! Its rooftop location was magical and the food was absolutely delicious. No need to find your way through the streets at night if you don't want to do so. I would definitely stay here again.

I would like to say that I am a fairly simple person, work in the hotel business and to the owners of this hotel- shame on you. We had a hard time finding a nice hotel- based on the reviews this looked like one of the best. When we arrived, the lobby was nice and it was fine. Please note that the street it's located on is a PEDESTRIAN street and you can not access by car- the hotel was NOT helpful in helping us figure this out.
The Room- the room was just scary- when we walked in the only thing left to do was to laugh. Un-renovated does not begin to describe the state of this hotel- dirty, old, and gross. There was mold in the shower, the closet doors were ripped, stains on the lap shades. The FINAL straw was when i was checking the bed before getting in at night and found a BUG underneath the pillow. When we brought this to the attention of the hotel they were not surprised and responded with a simple "how big was the bug?". Needless to say we left the room at 12:00AM and checked into another hotel. Worst hotel experience of my life- I would qualify this as a hostel.