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“Peace and comfort in central Palermo”

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Grand Hotel Piazza Borsa
Ranked #3 of 98 Hotels in Palermo
Certificate of Excellence
Reviewed 17 February 2016

The perfect location if you are interested in historic Palermo. In the centre of this noisy city the restfulness of this hotel is remarkable. The bedroom and bathroom were large, well designed, remarkably quiet and immaculately clean. The huge central atrium is unusual and very enjoyable as a social space. The staff were uniformly kind and helpful from the breakfast waiters to the reception desk. The breakfast buffet itself is extensive.

Stayed: February 2016
Thank William W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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106 - 110 of 716 reviews

Reviewed 10 February 2016

We visited in August 2015, probably the hottest time of the year, however the air
conditioning worked great. The location of this hotel is within walking distance of most major attraction, centrally located and easy to find. The staff was very accommodating,
always available for directions and any questions. The Beds were comfortable and had a great shower with lots of hot water. The Buffet breakfast was delicious and no extra charges for capuchinos or espressos, great breads, fresh cheese, make your own canollis, wines, juices, cold cuts, eggs any style, the best breakfasts that we had in our 3 weeks traveling through Sicily. We want to go back next year!
Also, they have a gym and spa with a massage therapist at reasonable prices, highly recommend!

  • Stayed: August 2015, travelled as a couple
    • Location
    • Cleanliness
    • Service
3  Thank Turtledove8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 January 2016

We stayed here for two nights on our trip around Sicily. The hotel is in a former bank or stock exchange and feels a bit strange when you enter. the entrance is to the side of the building and there is a large open area in the centre, with the reception off to the side. Getting to the rooms requires navigating long corridors, but the rooms are very nice, ours was overlooking a courtyard with a church and some restaurants. It was nice to sit on the balcony watching people pass by.
The hotel is short walk from the main street of Palermo and just across the road from a warren of back-street bars that open up at night.
Staff are friendly and parked our rental car for us for a nightly charge (I don't know where!). One down side was that there was no satellite tv, only digital which had terrible reception for any non-local channels

  • Stayed: July 2015, travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank Brendan0728
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 January 2016

Huge hotel in a great Palermo location. We were there for two nights. I cannot say enough about the staff. My iPhone had a nervous breakdown and they spent hours with me as I struggled with Apple and monopolized their guest computer in order to solve the problem. I thought the breakfast was very good, I wish I had more time there. Easy walking to almost anything you want to do in Palermo!

  • Stayed: November 2015, travelled with friends
    • Value
    • Cleanliness
    • Service
1  Thank Laura H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 January 2016

The hotel is situated in an ancient building, a bank dating back to about 1860.
Some areas have been preserved, it is worth visiting the vaults on the ground floor adjacent to the bar area, the original bank's safe deposit boxes and doors are still there.
Rooms are comfortable although beds would need to be revamped, and corridors are extremely large, unusual for a modern hotel but clearly showing the origin of the building.
Breakfast however is a problem: not only the quality of food is rather poor, very strange for a city where you can easily find a lot of fresh food, but also waiters don't wait: they prefer to chat among them, I had to move from my table, walk through the adjacent room and ask a waiter to bring a coffee, which he eventually did with a certain delay.
Hotel staff in general gives the impression of a lack of professional experience although they seem to try to accommodate guests.

Room Tip: Third floor rooms are to be preferred
See more room tips
  • Stayed: December 2015, travelled as a couple
    • Value
    • Rooms
    • Service
3  Thank giorgiod486
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Grand Hotel Piazza Borsa

Address: Via Dei Cartari 18, 90133, Palermo, Sicily, Italy
Region: Italy > Sicily > Province of Palermo > Palermo > Tribunali
Bar / Lounge Fitness Centre with Gym / Workout Room Room Service
Hotel Style:
#1 Business Hotel in Palermo
#2 Luxury Hotel in Palermo
#4 Romantic Hotel in Palermo
#13 Family Hotel in Palermo
Price Range: $144 - $625 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Hotel Piazza Borsa 4*
Number of rooms: 126
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Also Known As:
Grand Hotel Piazza Borsa Palermo, Sicily

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