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Reviews (671)
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2 - 7 of 671 reviews
Reviewed 26 August 2017

The staff were very friendly and helpful. There is also a bus stop right outside that leads directly to the town centre. From the outside the hotel looks a bit uninviting, but on the inside it is much tidier in the lobby and the rooms are well presented. The rooms were also a decent size.

There is no tea or coffee making facility, at least in the rooms we stayed in. The outer sheet was also quite poor quality and felt very old. There was also a hair in the bed, which suggested to me that it may not have been cleaned properly, but I was too tired at that point to say anything to the staff. In their defence, it could just have been the cleaner leaving a hair behind, but I have never had that in a hotel before.

In the morning, breakfast was decent, and complimentary. There was a reasonable variety and plenty of space in a nice open room.

  • Stayed: August 2017, travelled with family
    • Value
    • Rooms
    • Service
Thank George C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 August 2017 via mobile

We were surprised to find a "4* hotel" which had many reviews for its good location to the city centre. On arriving we quickly realised that this was not the case at all, unless you were happy to use public transport/ taxis. As we were on a budget we decided to walk to the city centre (about 45minute walk) however, the neighbourhood was dodgy and we felt very uneasy. We very quickly decided that we would pay for a taxi back that night (€8).

The room was decent and clean, although a little smaller than we expected. Facilities were good as were the bar prices.

The breakfast was shambolic, no organisation whatsoever and the breakfast staff were extremely rude.

We would definitely pay extra to stay in a more central hotel next time.

Stayed: August 2017, travelled as a couple
Thank Jeva23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 August 2017

We booked this rooms because of the price. We were told the sofa bed in the room could accommodate two children, but it was only a twin, so that was a bit disappointing as we have two children. Asked for a roll away bed and they said they didn't have any (??) so the kids slept a little closer that evening. Not a huge deal, but just kind of a pain. Room was large and clean, but I would consider this a solid three-star hotel, nothing more. The neighborhood was perfectly fine, but it is nowhere near the city center. We took the bus or taxi to town and by the end of our stay we realized we could have paid for a hotel in the city center rather than buses and taxis for four people. Every bus ride to the city center was 6 euros and every taxi was 10 euros, so after a couple days of several trips to and from the hotel... that adds up and lesson learned! Breakfast had a lot of good options .

  • Stayed: August 2017, travelled with family
    • Value
    • Location
    • Service
Thank CTS80
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 August 2017

The hotel was clean and breakfast was average. It is far from town centre, even to go to the train station either you need to walk long (very near but no direct access) or catch a bus.

Staff are friendly and helpful, but with average English knowledge.

  • Stayed: August 2017, travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank 440jamesbj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 April 2017

The hotel is well located, outside the city, with a close by bus stop, bringing you straight to the Castelvecchio where you can start your tourist trip. Hotel offers all you need for a WE stay at a good rate. Breakfast buffet is more than sufficient and was in the price included. The four star category is overrated although the rooms and toilet accommodations were adequate.

  • Stayed: April 2017, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank Leon W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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