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Reviewed 4 April 2018 via mobile

Stayed here from March 29 thru April and I can only say great things about the experience. The staff and in particular Arvise, was exceptional. Top notch service that I very much appreciated. The hotel itself is within a short walking distance to the Rialto Bridge, Piazza di San Marcos and many fine restaurants. Easy to get lost for a bit in the labyrinth streets of Venice but that’s the allure of this magnificent city. I opted for a junior suite and was not disappointed with the spacious accommodations that included a private terrace overlooking the city. I was extremely impressed with the city of Venice and almost as much with this hotel. Thank you Arvise and other staff members for making this trip a most memorable one.

Date of stay: March 2018
Trip type: Travelled as a couple
1  Thank jorgevJ2175SH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AiCavalieri, Direttore at Hotel Ai Cavalieri di Venezia, responded to this reviewResponded 6 April 2018

Dear Jorge V,

Guests' pleasure is our priority, meaning that we are thrilled to read a review like yours. We will share your kind words with Alvise right away, thank you very much.

We are delighted to see our "top notch" service appreciated, as well as our central location - just few minutes away from the major sights Venice has to offer -, your Junior Suite and its terrace.

Thank you for choosing Ai Cavalieri di Venezia, we hope you'll be back here very soon,

Kind Regards,

Guido Busatto
Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 April 2018 via mobile

Lovely hotel, really good design and quality of fittings and finish; very good service. A quality hotel commensurate with the price. The bathroom like the junior suite i am currently staying in is marble and very elegant; however the bath (whilst a lovely design of free standing roll top) is a three quarter size (bum to feet), meaning one cant lie down in it! Plus there is no separate shower facility, like there normally is with a bathroom of this design, meaning that one has to one hand shower/wash with water going all over the floor. It is such a shame to be let down with this lack of attention to detail, when one of the joys of paying for and staying in such a nice hotel is to be able to stretch out and relax in a nice bath, especially considering that the actual spa facilities are not even in the hotel! But in a separate hotel! Something that I didn’t spot on booking the hotel - a big disappointment! No popping down to the spa in your bath robe!!
Conclusion - lovely design and quality of hotel, let down by poor bathroom facilities and a spa far away!

Date of stay: March 2018
Trip type: Travelled as a couple
Thank Huckbody
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AiCavalieri, Direttore at Hotel Ai Cavalieri di Venezia, responded to this reviewResponded 6 April 2018

Dear Huckbody,

Seeing our decors and quality appreciated really makes our day, thank you very much. Furthermore, reading that you found Ai Cavalieri di Venezia worth the price makes us happy, as well as the fact that you love your Junior Suite. We are grieved about the bathroom size, unfortunately we are bound to local laws and cannot make it bigger, being an historic building. We're currently working on that, hoping one day to be allowed to enlarge some of our bathrooms.

We are sorry you didn't read that the Spa is located within Ai Reali di Venezia, our sister hotel, just 5 minutes away by walk - we always try to highlight it as much as possible on all the booking platforms.

Lastly, thank you for your important feedbacks, we look forward to welcoming you back here again,


Best Regards,

Guido Busatto
Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 March 2018 via mobile

From the moment we arrived at this beautiful hotel on Sunday we were totally impressed by its WOW factor. The hotel reception is stunning with fantastic crystal chandeliers and antique furniture.
The reception staff were friendly and helpful, booking restaurants for us and answering our questions.
As for our room (a comfort room on the ground floor) it may not have had a view but it's decor (fabric wall coverings with braid edging), super sized comfy bed, enormous bathroom and sound system throughout made up for this.
We were treated to a bottle of fizz for my husband's birthday, a much appreciated personal touch.
Our room was spotlessly clean and we loved the additional luxuries of the bed being turned back and delicious chocolates left each night.
Breakfast was exceptional with so much choice and all of the breakfast staff welcoming and extremely efficient.
The only negative to our stay was that we were only there for three nights. This is a fantastic hotel with a five star service which we can highly recommend and wouldn't hesitate to visit again.
Thank you for a truly amazing Venice experience.
Debbie and Alan.

Date of stay: March 2018
Trip type: Travelled as a couple
Thank deborah p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AiCavalieri, Direttore at Hotel Ai Cavalieri di Venezia, responded to this reviewResponded 30 March 2018

Dear deborah p,

The fact that you "were totally impressed by its WOW factor" really makes us happy and proud of what we offer, thank you very much.
We care a lot about our original Venetian decors, carefully chosen and restored in order to offer an unique atmosphere to our guests.

Reading that our staff were friendly and helpful, as well as that you enjoyed your comfort room, with its big bathroom, cleanliness and sound system really makes our day. We are also delighted to see our varied breakfast appreciated.

Regarding the one and only downside, we can't wait to make up for it, welcoming you again for a longer stay!

Again, thank you for recommending us in such a glowing way,

Kind Regards,

Guido Busatto
Manager

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Reviewed 28 March 2018 via mobile

This is our 2nd visit to this hotel. This time we came with our daughter . The hotel is very well located, arrival from and to airport is easy, and main attractions are 5-10 walking distance. Staff is very polite and helpful. Breakfast is nice. Room is well decorated and makes one feel like a king. We will be back!

Date of stay: March 2018
Trip type: Travelled with family
1  Thank yarivwc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AiCavalieri, Direttore at Hotel Ai Cavalieri di Venezia, responded to this reviewResponded 30 March 2018

Dear yarivwc,

Thank you for being such a loyal guest, we really appreciate that!

We are delighted to reads that you found our staff polite and helpful, and that you enjoyed our breakfast - with its wide range of options - as well as Ai Cavalieri di Venezia's convenient location, just off the beaten path but nevertheless only few minutes away from the major sights Venice has to offer.

Looking forward to have you all back for a third visit,

Best Regards,

Guido Busatto
Manager

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Reviewed 28 March 2018 via mobile

We stayed here for one night & what an amazing hotel this is. We were booked in the deluxe double room, the room was huge & the bathroom beautiful, the whole hotel is done to a high standard and is beautifully clean .
The staff are friendly & helpful, we received an invitation for a welcome drink when we arrived which we took advantage of!! Nice little touch! Breakfast was tasty & well presented with plenty to choose from. We would definitely stay here again.

Date of stay: March 2018
Trip type: Travelled as a couple
Thank Michfen83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AiCavalieri, Direttore at Hotel Ai Cavalieri di Venezia, responded to this reviewResponded 30 March 2018

Dear Michfen83,

First of all, thank you for all the kind words regarding your stay. We are glad to see that you liked your deluxe room, the bathroom and the cleanliness. We will share your comments with the whole team right away, we are also delighted that you appreciated the Welcome Drink and our rich breakfast.

Can't wait to welcome you again for a second and longer stay,

Kind Regards,

Guido Busatto
Manager

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